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Business Leader - Business Development
Position Summary
The Business Leader; Business Development is responsible for developing leads; preparation of proposals and Expression of Interest, and conducting market research on industry trends.
Main Responsibilities
Continuously undertake market intelligence activities to identify new business opportunities.Develop a clear scoping process to enable a thorough understanding of client requirements for proposal writing purposesPrepare client proposals in conjunction with input from relevant departments internally and ensuring all aspects are considered e.g. insurance, financials, statutory and other legal matters.Converting proposals into closed dealsCoordinate implementation of projects with Transitions team and relevant departmentsDesign, collate and be the custodian of bidding presentationsMaintain database of proposals and provide regular status reports to management on business development activitiesMinimum requirements
Bachelor’s degree in Business AdministrationMinimum of 3 years experience in a Contact center.Willing to meet and establish new business contacts on a regular basisExcellent writing and presentation skillsStrategic thinker to develop new business opportunities Good knowledge on conducting business in KenyaWilling to work in a fast paced work environment, with tight deadlinesExcellent sales and negotiation skillsAble to coordinate multiple projects simultaneouslyExcellent understanding of contact centers operations
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