FMCG Company Customer Care Intern Job in Kenya

Our client in FMCG Company is seeking to recruit a Customer Care Intern to join their dedicated team.

Duties and Responsibilities

• Identifying needs; assessing interests; explaining the products and options.


• Identifies business opportunities by researching prospects and identifying key decision-makers.


• Develops and maintains strong relationships with customers by providing support, information, and guidance


• Provides excellent customer service by responding to customer inquiries, questions, and concerns.


• Recommends changes in products, service, and policy by evaluating results and competitive developments.


• Performs other related duties as assigned.

Qualifications

• Degree/Diploma in Customer care,  PR or any  business related course


• At least 1 years of experience in a busy institution


• Good communication skills


• Attention to details.


• Excellent communications skills both verbal & written.


• Fluent in English & Swahili

If qualified kindly send your CV to jobs@jantakenya.com clearly indicating ‘Customer Care Intern’ on the subject line by 20th February, 2015. 

Do not attach any certificates.

Only shortlisted shall be contacted.