Aqua Vita Limited Director of Operations Job in Kenya

Position: Director of Operations
 

Company Overview: Aqua Vita is a private equity backed fast growing supplier of Point of Use water services for businesses in East Africa. 

As a Pioneer in the Point of Use water services Aqua Vita has led the B2B water evolution – offering state-of-the-art bottle-free water coolers and unparalleled equipment service. 

Aqua Vita products refresh and re-energize employees within small and large companies around East Africa.

Our mission is to provide customers with the highest level of service, integrity, and professionalism. 

 

We always strive to exceed our customer expectations rather than simply meet them. Our company culture balances friendly competition with togetherness. 

We want you to succeed as we want to succeed. We believe in what we do—providing our customers with a clean-to-go-green water solution.
 

Responsibilities: The Director of Operations will lead and direct the following functions and business units: operations, human resources, information systems and new business coordination. 

S/He will assist the CEO in the development of organization policies and goals that cover operations, personnel and growth of the functions and/or business units mentioned above.
 

The Director of operations will be responsible for defining and developing a plan for the technical and service team. 

This includes the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise; defining future team structure, refining recruiting and training processes, improving daily and weekly processes, etc. 

Working with the CEO, the Director of Operations will be responsible for driving operations efficiencies and organizational policies.

In addition:

• The Director of Operations will also be a member of the Executive Team, participating in weekly leadership meetings and helping to shape Aquavita’s future.


• Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Recommends their adoption to the Chief Executive Officer.


• Develop and establish operating policies consistent with the CEO’s broad policies and objectives and insures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO


• Develops and maintains a sound plan of organization. Establishes policies to insure adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility.


• Directs the development and establishment of adequate and equitable personnel policies throughout the organization, including compensation policies and employee benefit plans. Insures that the interests and welfare of employees as individuals are preserved and protected.

Requirements:

• 3 – 5 years of operations experience in a service organization.


• Basic understanding of Reverse Osmosis Water purification technology


• Proven track record in building, managing and directing a highly skilled, motivated, successful and results-oriented service organization


• History of leadership roles in operations at fast growing B2B companies in East Africa as well as history of scaling service team in that position.


• Strong leadership qualities with good communication and interpersonal skills


• Able to operate in a fast-paced and changing market environment

Application Procedure