Hotel Operations Manager Job in Kitengela, Kenya

Job Title: Hotel Operations Manager – Kitengela
 

Industry: Hotel / Hospitality
 

Availability: Immediately / not working
 

Location: Kitengela
 

Salary: Negotiable based on experience

Our Client is a hotel located 20 minutes from Kenya’s capital city Nairobi and only 10 minutes from Jomo Kenyatta International Airport. 

It’s only three minutes drive from cheetah gate leading to the Nairobi National Park and only 2 hours drive from Amboseli National park. 

The hotel is a convenient refreshed point for travelers on the Nairobi-Mombasa and Nairobi-Namanga routes. The hotel comprises of 14 en-suite bedrooms elegantly styled and tastefully furnished.

Our client is looking for an Operations Manager (Available immediately/ not working) to oversee the entire operations of the hotel. 

These Operations include human resources, housekeeping, security, public relations, food service, sales and finances.

Minimum Qualifications

• Bachelor’s degree in hotel, business or hospitality management


• At least 3 years experience working for a hotel


• Must possess strong leadership and motivational skills


• Strong oral / written communication skills


• Strong customer service skills


• Basic computing and filing skills 

Key Responsibilities

• planning and organizing accommodation, catering and other hotel services;


• promoting and marketing the business;


• managing budgets and financial plans as well as controlling expenditure;


• maintaining statistical and financial records;


• setting and achieving sales and profit targets;


• analyzing sales figures and devising marketing and revenue management strategies;


• recruiting, training and monitoring staff;


• planning work schedules for individuals and teams;


• meeting and greeting customers;


• dealing with customer complaints and comments;


• addressing problems and troubleshooting;


• ensuring events and conferences run smoothly;


• supervising maintenance, supplies, renovations and furnishings;


• dealing with contractors and suppliers;


• ensuring security is effective;


• carrying out inspections of property and services;


• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

Competencies and Skills
 

The incumbent must demonstrate the following skills:

• Excellent interpersonal skills.


• Analytical and problem solving skills.


• Decision making skills.


• Effective verbal and listening communications skills.


• Attention to detail and high level of accuracy.


• Very effective organizational skills.


• Effective written communications skills.


• Time management skills.


• Be self-motivated, able to work under own initiative and deal with a broad range of issues.


• Demonstrate sound work ethics and good judgment in daily issues and events.


• Be outgoing and willing to be pro-active in pursuit of contracts, sales and deals.


• Have excellent written and verbal communication and negotiating skills.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Hotel Operations Manager – Kitengela) to vacancies@corporatestaffing.co.ke before 14th February, 2015

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.