G4S Employment Opportunities in Kenya
Operations Director
Job Reference: G4S/TP/1176406/42905
Number of Positions: 1
Job Category: Line Management
Contract Type: Full Time
Salary: Competitive Market Related Package
Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: March 20, 2015
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:
Reporting to the Managing Director – Kenya, the Operations Director will manage the provision of contractual and ad hoc security services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality standards of Manned Security and Cash Solutions services, ensuring adherence to regional standards.
Operations Director Role Responsibility:
Responsible for the:
Strategic and functional operational leadership of the cash, manned security, secure journey business lines and Branch platform.
Profitable and ethical performance of the operations of the above.
Strategic allocation of resources both human and material for business performance.
Monitoring of key performance indicators.
Implementation of required standards, safety within operations and best practices.
Capability development within the operational sphere.
Support to the sales and solution development process.
Key Performance Areas for the G4S Job:
Effective, targeted Business Growth
Development of the cash, manned security, Branch and secure journey business strategies
Ensuring that pricing, risk and commercial contract terms are appropriately applied by businesses when entering into contracts for cash, SJM (close protection and event management) and manned security contracts and that price increase strategies are developed and applied
Support of the business sales and business development processes
Direct involvement in leading and negotiating major bids on optimal commercial/risk terms
Leadership of cost efficiency strategies, projects and activities
To manage and deliver upon targets for the Group Accelerated Best Practise projects
Optimizing direct costs
Management of effective service delivery to customers
Ensure appropriate measures are in place for effective service delivery to all customers under operations
The development of key contacts and relationships for effective service provision and management
Play an integral role in the Account Management of clients, ensuring Operations are represented at monthly meetings, developing actions plans to manage dissatisfaction and monitoring delivery
Development and implementation of Operations Strategy
Leverage and share the Group’s knowledge and best practice, credentials etc for the operations function
Implementation of the group minimum performance standards and EHS regulations
Embed the G4S Way in Operations, driving adoption of the modules in a robust and pragmatic manner
Develop and Manage Operations Structure
Ensure that G4S Kenya has an effective and efficient operations structure to deliver key business goals
Manages and coordinates multiple role players and creates structures and mechanisms to control operations
Delivery of risk mitigation and loss reduction initiatives
Working closely with the Risk Director to implement initiatives to minimize losses, claims and incidents
Working with the Risk Director and HR Director to ensure that a culture of Zero Harm is embedded in the organisation
People Management
Ensure the strategic management and deployment of people resources to achieve company goals
Ensure the implementation of minimum EHS strategies for attainment of set objectives
Ensure the development of capability within the operations function
The Ideal Candidate:
Attributes
Capable of working effectively and productively with team members from diverse cultural environments.
Flexibility and adaptability to rapid environmental changes
Demonstrable capability to develop people
Essential Knowledge
7/10 years progressive operations experience in a large manpower intensive commercial enterprise
International experience within the risk and security environments
Desirable Sector experience:
Integrated Security Solutions and / or Cash Operations experience
Skills
Excellent communication (written and verbal), interpersonal and negotiation skills
Superior presentation skills
Excellent team leadership skills
Ability to work in a multi-function matrix organization
Excellent ability to work at both a strategic and tactical level
Ability to manage through complex tasks and determine priorities
Commercial acumen with good knowledge of P&L, balance sheet analysis and budgetin
Minimum Qualifications
Graduate degree level qualification in business/ financial or operational fields of study.
An added advantage would be a financial qualification, and experience in similar industries.
To apply, click Here
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