Solar Company Operations Job in Kisumu (60-80K)

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Job Title: Solar Company Operations Officer (Kisumu)

Industry: Renewable Energy
Location: Kisumu
Salary: Kshs 60- 80 gross

Our client has an outstanding career opportunity for an Operations officer to join their company. They are leading internationally recognized vendors of solar generators and shower systems. The Operations Executive will be responsible for the overall responsibility of the daily administrative activities of our clients’ branch as well as ensure that the branch is profitable

Job Purpose

Overall management of a branch

Ensure branch is overall profitable

To be overall responsible for the daily administrative activities of a branch

To ensure effective implementation of SOP on a consistent basis

To ensure overall high levels of customer satisfaction – both for walk-ins, and installed systems
Key Operations Officer Responsibilities

Know the Company Standard Operating Procedures fully and ensure effective implementation

Overall responsible for the branch administrative activities

Administer all SOP and essential paperwork at the branch according to filing system

Manage and maintain the filing system strictly according to guidelines from the Company

Ensure warranty visits due for the month are administered and properly executed in the month due

Keep logistics costs for delivery to customer to minimum

Track order forms and receipts in line with standard operating procedures and without deviations

In case of deviations, execute administration for invoice reversal and de-installation

Continually review the availability of marketing literature, and sales tools and indent as required

Report necessary sales, collections, etc, on timely basis

Ensure consistent and accurate receivables tracking, and provide updates for weekly meeting

Ensure consistent complaint reporting through active communication with field and updates

Ensure complaints are attended to within 48 hours to the satisfaction of the customer

Oversee timely and proper bank remittances in line with company SOP

Ensure branch telephone expenses are kept a minimum, and ensure no abuse of telephone privilege

Develop product knowledge and customer skills to handle all walk-ins to generate sales

Ensure the branch is maintained in a neat, and clean fashion – both inside, and exterior

Attend training when called upon to do

Ensure that if branch is audited, the audit results reflect excellent adherence to SOP

Ensure staff training at HQ, as per HR guidelines

To meet high ethical standards in line with the company culture
Minimum Qualification for the Operations Job

University Graduate/Diploma in logistics, accounting, administration or relate fields

At least 5 years commercial / accounting /logistics experience (particularly billing, receipt handling, filing, etc)

Computer literate (capable of using word and excel and the company’s own IT systems)

Strong public relations skills

Speedy action and proactive

Ability to work independently

Accuracy and attention to detail

Excellent computer literacy

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Solar Company Operations Officer – Kisumu) to vacancies@corporatestaffing.co.ke before 10th April, 2015

Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)

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