Restaurant Supervisor Job in Kenya

Duma Works is recruiting a Restaurant Supervisor for one of our clients, an inspiring Restaurant and Grill combining eclectic atmosphere with excellent dining.
 

Essential Duties and Responsibilities

• Supervise and participate in kitchen and dining area cleaning activities.


• Resolve customer complaints regarding food service.


• Train workers in food preparation, and in service, sanitation, and safety procedures.


• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.


• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.


• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.


• Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.


• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.


• Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.


• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.


• Record production, operational, and personnel data on specified forms.


• Develop equipment maintenance schedules and arrange for repairs.


• Perform various financial activities, such as cash handling, deposit preparation, and payroll.


• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.


• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.


• Estimate ingredients and supplies required to prepare a recipe.


• Forecast staff, equipment, and supply requirements, based on a master menu.


• Evaluate new products for usefulness and suitability.


• Compile and balance cash receipts at the end of the day or shift.


• Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.


• Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.


• Present bills and accept payments.


• Greet and seat guests, and present menus and wine lists.


• Develop departmental objectives, budgets, policies, procedures, and strategies.


• Schedule parties and take reservations.

Experience Requirements

• Minimum of 2 years’ experience in a similar role


• Education: Diploma or higher


• Must be able to:

1. Successfully manage front-line restaurant staff


2. Communicate effectively in oral and written form


3. Assist in recruiting front-line restaurant staff


4. Train, develop and motivate staff


5. Analyze and solve problems

• Ability to read, write, and speak English to comprehend and communicate job functions


• Demonstrated ability to manage multiple priorities/tasks


• Establish and maintain effective working relationships as required by job responsibility


• Provide advice/opinion and exercise discretion concerning confidential and sensitive matters


• Listen effectively, assesses the situation, determine relevant issues, identify solutions and gain consensus


• Set aside emotional factors and/or validate them in order to discover key/relevant issues


• Work with Microsoft Office applications (especially Word & Excel)


• Must be able to successfully pass a background check

Job Type: Full Time

How to Apply

If you are interested in this exciting opportunity, please send your application letter and detailed CV by email to apply@dumaworks.com marking the subject as “1942”, Your Full name & Phone number e.g. 1942, Barack Obama, 07xxxxxxxxx. 

If you don’t follow these instructions, your application will not go through

Deadline for receiving applications: 14th November 2015

N.B.* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.