Sales and Business Development Manager -Cash Management at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

Key Responsibilities

• To implement the Cash Management strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.


• Drive sustainable growth through the delivery of innovative and customized solutions to meet the specific cash management and trade finance requirements of customers and prospects.


• Drive the growth of Cash Management incomes, business volumes and manage assigned portfolios.


• Responsible for the sales of cash management products and service to existing and by prospecting for new clients in conjunction with Relationship Managers.


• To Build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and rev Relationship manager to ensure growth for the specific sectors or portfolio.


• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.


• Maintains a detailed and current understanding of business/industry dynamics and enabling technologies in financial services generally and payments or transaction banking specifically to ensure that that opportunities are realized, and the risks mitigated.


• Develop, implement, and manage a range of innovative cash management products and solutions so as to meet customer requirements and achieve business objectives.


• Ensure strong cross- selling of existing and new products to existing and new clients; by providing technical product expertise and conducting joint calls hence maintaining effective liaison with all relevant business units in the bank.


• Track trends and competitor activity and collate data on market, perform customer needs analysis, trade trends, and competitive analysis and ensure compliance to the Bank’s policies, procedures and regulatory requirements.


• Ensure compliance to the Bank’s policies, procedures and regulatory requirements

The Person 

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in a business-related field


• Master’s degree will be an added advantage.


• Relevant professional qualification in ICT will be an added advantage.


• At least four (4) years Banking experience, three (3) of which should be in Transaction Banking or Cash Management


• Commercial Awareness & Business Acumen: ability to identify opportunities for revenue generation Excellent research, analytical, and problem-solving skills.


• Technologically savvy and appreciation of current ICT trends.


• Experience in customer relationship management.


• Strong persuasion, communication, negotiation and influencing skills.


• Strong organizational skills.


• Excellent stakeholder management skills.

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