Senior Branch Manager
Key responsibilities:
- Develop and implement business strategies to deliver
performance and growth targets of the Branch. - Execute the Bank’s and Regional Business Strategies at the
branch level. - Lead the development and implementation of business
development initiatives with a focus on growing branch business volumes,
customer base and income in line with business strategy. - Drive employee development and engagement within the branch.
- Build a motivated, committed and focused branch team.
- Provide the overall coordination, leadership and management
of performance at the branch. - Develop and implement sales and profitability plans to ensure
achievement of Branch targets. - Promote the provision of excellent customer service in the
branch to facilitate superior customer experience and business growth. - Oversee effective delivery of operations and services in the
branch in line with agreed services standards. - Champion compliance and adherence to Bank’s policies and
procedures especially as relates to credit, service and compliance for
better risk management and mitigation. - Ensure security and safety of Bank’s assets, including
structures, equipment, inventory and cash. - Enhance Brand Equity by actively participating in community,
business and industry forums to build a network of contacts that improve
the presence and reputation of the Branch and the Bank in the local area.
Skills & Experience:
- University Degree from a recognized University.
- Professional qualification in Banking or Sales / Marketing.
- Ten (10) years banking experience in either Branch Management
or Sales, Service, Relationship Management or Operations and of which 5
years must have been in mid management position. - Must have served as a Branch Manager for not less than three
(3) years in a large or medium branch. - Experience either in Corporate Relationship management,
premium customers management or managing large team of staff (20 staff and
above) will be an added advantage. - Sound knowledge of banking services, products and solutions
including lending and credit administration. - Proven success in customer service, relationship management
and business development. - Strong communication, analytical, and problem solving skills.
- Strong Leadership, Supervisory and team management skills.
Apply Before
06/27/2023, 09:59 PM
How to Apply
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