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Jun 27, 2023

Senior Branch Manager Job in Kenya - KCB


Senior Branch Manager



Key responsibilities:




  • Develop and implement business strategies to deliver
    performance and growth targets of the Branch.

  • Execute the Bank’s and Regional Business Strategies at the
    branch level.

  • Lead the development and implementation of business
    development initiatives with a focus on growing branch business volumes,
    customer base and income in line with business strategy.

  • Drive employee development and engagement within the branch.

  • Build a motivated, committed and focused branch team.

  • Provide the overall coordination, leadership and management
    of performance at the branch.

  • Develop and implement sales and profitability plans to ensure
    achievement of Branch targets.


  • Promote the provision of excellent customer service in the
    branch to facilitate superior customer experience and business growth.

  • Oversee effective delivery of operations and services in the
    branch in line with agreed services standards.

  • Champion compliance and adherence to Bank’s policies and
    procedures especially as relates to credit, service and compliance for
    better risk management and mitigation.

  • Ensure security and safety of Bank’s assets, including
    structures, equipment, inventory and cash.

  • Enhance Brand Equity by actively participating in community,
    business and industry forums to build a network of contacts that improve
    the presence and reputation of the Branch and the Bank in the local area.



Skills & Experience:




  • University Degree from a recognized University.

  • Professional qualification in Banking or Sales / Marketing.

  • Ten (10) years banking experience in either Branch Management
    or Sales, Service, Relationship Management or Operations and of which 5
    years must have been in mid management position.

  • Must have served as a Branch Manager for not less than three
    (3) years in a large or medium branch.

  • Experience either in Corporate Relationship management,
    premium customers management or managing large team of staff (20 staff and
    above) will be an added advantage.

  • Sound knowledge of banking services, products and solutions
    including lending and credit administration.

  • Proven success in customer service, relationship management
    and business development.

  • Strong communication, analytical, and problem solving skills.

  • Strong Leadership, Supervisory and team management skills.



Apply Before



06/27/2023, 09:59 PM



How to Apply



CLICK HERE TO APPLY.

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