Urgently Required

Job Title: ICT Support Assistant

Reports to: Lodge Manager

Duty station: Impala Eco-Lodge, Kisumu

Key task

Providing initial technical support to telephone requests and emails from users.Ensuring that calls for support are dealt with promptly and appropriately.Maintaining existing Hardware and Software to agreed optimal standardsTo log support calls and document their outcome to facilitate the resolution of common queries.To redirect or escalate support  requests to the  appropriate member of  the  IT Support Centre.To  pro-actively  provide  information to  users on  the  progress of  outstanding support calls.To contribute to ensuring that the Helpdesk systems and software are kept up to date and messages are passed on and feedback received promptly.To  deploy  PCs  and  associated peripherals including new  installations and  the redeployment of existing equipment.To  install  and  configure operating systems and  software to  agreed standards under the direction of Systems Administrator or the Team Leader.To maintain the existing PCs and peripherals to agreed standards under the direction of Systems Administrator or the Team Leader, by performing upgrades, new installations and carrying out routine procedures.To assist   in  the compilation and maintenance  of  an  accurate inventory of hardware and software. To report  hardware faults to respective suppliers, return  hardware to the said suppliers  for  repair   if  necessary,  and  ensure the  faults   are  completed, in consultation with the Systems Administrator or the Team Leader.To  liaise  with  colleagues in the ICT  Team  to ensure  continuity of service  for all users.To provide at all times a professional, courteous and rapid response to individual users.To undertake such projects of a level commensurate with the responsibility of the post, as designated by the Systems Administrator.Job specification of ICT Support AssistantComputer science degree or equivalent.Knowledge of systems and Network administration.Awareness of IT trends and opportunities1 year experience.Systems administration skillsNetwork administration skillsTrouble shooting and fault diagnosis skillsBasic repairs and maintenance skillsUser training skills & support Analytical skillsReporting skillsSense of urgencyExcellent communication and inter personal skills.Knowledge of Opera/Micros Hotel Management systems will be an added advantage.Email Your Application and CV to: careers@monarch.co.ke

General Chef / Cooks Job - Urgent

We are a leading eco-lodge based in Chyulu hills seeking to recruit suitable candidates for the above position.

Location: Chyulu hills

The suitable candidate will be based in Chyulu Hills where the lodge is based and should be willing to work there.

He/she will have to be prepared to live in the bush, with no communication or telephone and very limited social life.

Urgent position available immediately

Qualifications

The selected candidates will hold a Diploma in Food Production or related from a recognized institution.

The ideal candidate should have at least 3 years’ experience in a busy 4-5star hotel set up or in a small luxury lodge in the bush.

Familiarity in Italian cuisine and a flair for the same an added advantage.

Must be Kenyan citizen above 25years.

International exposure a definite advantage

Duties and Responsibilities

Prepare meals as assigned for Camp guests and management as per the set policies and procedures to international standardsModify and create new menus; variety is encouragedEnsuring provision of timely meals as per the set time schedulesDeveloping well balanced menus to meet changing clients’ needsAvoiding wastage by deploying and using resources optimally and apply stock controlsEnsuring portion controlEstimate food consumption for optimal purchase of the sameStandardize production recipes to ensure consistent qualityMaintain the kitchen environment adhering to safety standards and hygieneAny other duties as requiredAbility to manage in a diverse environment with focus on client and customer services.Able to work long hours, nights, independently and are self-starters.Strong communication and interpersonal skillsExcellent organizational skills and meticulous attention to detailAbility to work effectively with a team in a culturally diverse environmentTeam playerAbility to work under pressureCreative FlexibleSalary: Negotiable.

Closing date: 12th March 2012.

Send CV with relevant documents; education related and referee to cykltd@yahoo.com by 12th March 2012.

Il Ngwesi Eco-lodge is a community based conservation project which is based in Laikipia North District.

The Organization wishes to recruit a highly motivated and competent individual to fill the following position.

Lodge Manager

Reporting to: Managing director

Duties and responsibilities
Ensure provision of professional services and maintenance of good quality standard of the lodge.involved in developing marketing strategiesQualification and skills
A Bachelors Degree/ Diploma in hotel management or any tourism related courseminimum 5 years of experience as a camp manager or assistant in a recognized institutionsales and marketing experience will be an added advantageSend your application letter including your CV and relevant certificates to info@ilngwesi.com on or before 27th September 2011

Il Ngwesi Group Ranch
Incorporating Il Ngwesi Eco-Lodge
P.O Box 263 - 10406 Timau
Tel: +254 20 2033122

E-mail: info@ilngwesi.com

Website: http://www.ilngwesi.com/

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