Grant and Compliance Coordinator, Somalia – Based in Kenya | ReliefWeb Skip to main content Labs Blog Mobile About Us Help Login / Register HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining Print12 Dec 2014Grant and Compliance Coordinator, Somalia – Based in KenyaJobfromDanish Refugee Council—Closing date: 26 Dec 2014

(Kenyan nationals only)

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Background

The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. The Horn of Africa and Yemen (HOAY) Regional Office is based in Nairobi with country programs in Somalia, Kenya, Ethiopia and Yemen. There are also non-operational region-wide initiatives, focusing on advocacy and capacity building supported from the Nairobi Regional Office. Using a protection of human rights framework, DRC has mainly focused on Somalis who are displaced by conflict and natural disasters.

About the job

The Grant and Compliance Coordinator will manage the Somalia grants portfolio by ensuring that all financial reporting is timely and meets all donor requirements. S/he will be the focal point for grant related compliance matters including building the capacity of staff.

Duties and Responsibilities

Grant management

Develop tools and carry out risk assessment of the grants in the portfolio to identify the Low, Medium and High risk projects in terms of complexity of compliance requirements, risk for DRC reputation due to fraud/corruption, remote management among other areas; for more streamlined grant management processes with support from the RO.Facilitate project kick off meetings ensuring staff and partners are aware of their programmatic, financial and compliance requirements.Review all Somalia grants on a monthly basis in terms of budget versus actual, identify areas of over or under expenditure, instigate remedial actions and liaise over required corrections.Review current grant progress against original plans and log frames, identify areas of concern and ensure remedial actions are taken.In consultation with the Communications and Reporting and HAP Coordinators and the Finance department, assist in consolidating and/or quality control of reports, in relation donor requirements, original project proposal, and consistency in both narrative and financial reports.In coordination with Somalia Finance department, manage effective tracking of project income from the relevant donors.Maintain liaison with donors on matters related to grant management including attending donor and partner meetings at the Nairobi level.Facilitate the quarterly Portfolio Review in consultation with the Area managers and Technical Managers.Support best practices on grant closure procedures and monitor how effectively high-risk grants and contracts follow comprehensive grant closure steps.Carry out periodic internal audit check in close consultation with Nairobi Compliance team.Maintain close working relationship with GPC Consortium partners to collect and collate project information, ensure the compilation of correct and accurate project reports and represent DRC with the donor at the Nairobi level.

Compliance management

In coordination with relevant staff, design, maintain and inform internal procedures, systems and tools to facilitate partner compliance with contractual obligations to donors.Carry out internal financial reviews to ensure that donor guidelines are implemented and followed, including financial, procurement and administrative aspects.Use the testing systems developed by the Regional Compliance Manager to ensure that all Somalia offices are following DRC’s financial and administrative policies.Carry out necessary training of staff on donor requirements.Conduct partner capacity assessments and plan capacity building sessions in conjunction with the field staff. Conduct and document periodic implementing partner reviews.

Grants System administration

Maintain and regularly update the Grants Management System for the all Proposals, Contracts, Reports, Donor Correspondence and related milestones.Responsible for hard and soft copy filling of original signed project and administrative organizational documents. Support the establishment of Area-level project filing systems.Focal point for submission of all Nairobi-level financial and narrative donor reports and managing correspondence/communication with donors.Any other task as given by the Program Development and Quality Manager and the SMT

About you

To be successful in this role you must have:

A degree in Finance, Administration or Accounting and certification in CPA ACCA. Possession MBA an added advantage.At least 5 years relevant experience with an international NGO in grant accounting and donor liasion. Donor report writing experience is highly required.Proven experience working with the major donors including DFID, EC, ECHO, SIDA, USAID, UNHCR, CHF, etc.Proven ability to prioritize tasks and meet deadlines and presentation skills.Ability to work independently and who is at the same time a good team-player.Excellent communication skills, calm and a good sense of humour.Proven commitment to accountable practicesFluent in written and spoken English.Willingness to travel frequently. Up to 35% travel in Somalia.Advanced MS Excel, Powerpoint and MS Word.How to apply:

Application process

Interested? Qualified candidates who meet the requirements for this position are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post together with details of current and expected salary. Apply for this position by clicking on the apply button or go towww.drc.dkand find the job on the list under current vacancies.

Applications close Friday 26 December 2014.****This is a national position. Salary and terms will be in accordance with DRC’s terms of employment for national staff in Kenya.

If you have questions or are facing problems with the online application process, please contactjob@drc.dk

For further information about the Danish Refugee Council, please consult our website www.drc.dk

Job ID: #763221 Training categories: Monitoring and Evaluation Country: Kenya Organization: Danish Refugee Council Theme: Coordination Job years of experience: 3-5 years Job type: Job How to apply HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining About Us Help ReliefWeb Informing humanitarians worldwide. A service provided by

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IBTCI LOOKING FOR COMMUNICATIONS COMPANY BASED IN KENYA

IBTCI COMPANY PROFILE

International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over one hundred countries and has implemented over two hundred projects. IBTCI has produced Monitoring and Evaluation (M&E) services for governments, private sector companies and several donor agencies in the practice area of M&E across many sectors including education, health, economic growth and democracy & governance. We pride ourselves on the quality of our work. Respect and integrity are the basis of our core values.

PROJECT SUMMARY

In FY 2014, IBTCI evaluated USAID/Somalia’s portfolio focused on stabilization, economic growth, education, youth empowerment and governance. In order to disseminate information about the progress and results of USAID’s progress with stakeholders, IBTCI is seeking a communications company based in Kenya to create and distribute communication/outreach material.

Key Personnel:

Photographer

The project requires original photography of activities. The company contracted should have access to an experienced professional photographer with experience in Somalia and with USAID projects that will:

· Use digital cameras, or digitize images taken on film

· In sensitive situations, get verbal written authorization from subjects—at least at the project level

· Document subjects

· Capture, on video, audio, or paper, direct quotes as testimonials

· Work with photo shop software to edit and catalogue these images.

The company contracted will also strive to ensure the following standards regarding the photographs to ensure that the communications have a recognizable look. To this extent the company must:

· Focus on positive aspects of USAID efforts

· Demonstrate “aid in action”

· Ensure relevance to the USAID story

· Avoid images that showcase despair

· Include other images that showcase Somalia’s landscape and culture

The photographer is required to spend a total of ten days in Somalia, in Somaliland, Mogadishu and South central Somalia.

Graphic Designer

The project requires original graphics and design of communication and outreach materials. The contracted company should have access to a professional level graphic designer that can work on a tight schedule with a quick turnaround to create products. The designer will:

· The designer will create attractive graphic designs and layouts, subject to IBTCI approval for various products including those listed in the deliverable section

· The materials will be in full color, and include striking graphics, photographs, and other visual elements

· Make the designed materials available on a disk in a user-friendly format, for use in a website or power point presentation.

· Upon approval of artwork, designer to liaise with contracted printer until delivery of finished product

The designer should be able to:

· ability to work in short time-frames;

· be creative;

· experience with USAID Graphics Manual desirable

· the ability to produce visually striking publications;

· proven experience in graphic design, including design and layout for similar materials;

· Deep familiarity with graphics, word processing and presentation software.

· experience using standard publishing programs such as Mac-based Adobe Photoshop, Adobe Illustrator and QuarkXPress; and

· Extensive knowledge of Kenyan publishing industry.

· Must be based in Kenya

Deliverables

Aside from the products listed in the list of deliverables, the contracted company will be responsible, if not done in-house, for searching-out and providing a list to IBTCI of other Kenya-based companies for the following tasks:

Translation

The contracted company must be able to provide translation from English to Somali for text that will be provided by IBTCI for the various products.

Printing

The contracted company will need to ensure that all products are produced according to specifications approved by IBTCI.

Delivery

The contracted company will be responsible for ensuring that products are delivered to Hargeisa, Mogadishu, and Nairobi, as requested by IBTCI.

List of Deliverables

The contracted company should expect to provide the products listed below:

Product and Number needed

Retractable standing banners with stand and carrying case-3

Journal / Diary-500

Hanging calendar 2015-1000

Mugs-250

Pens-2000

Pencils-2000

Lined notebooks (for students)-2000

White pocket folders-500

Glossy pocket folders-2000

Glossy Brochures-3000

Vacancy: International Partner Advisor
Our Client, a social enterprise affiliated to Africa’s leading mobile-based agric platform, is expanding into East Africa. They have recently opened an office in Nairobi Kenya and are looking for a smart, dynamic go getter who wants to make a difference in people’s lives through private technology interventions. If you’re ambitious and looking to do something different, this is the right opportunity for you. 
Position Objective: This is a senior role to lead the Partner team in providing client services to a diverse set of partners across Africa. You will act as a strategic consulting partner to governments, NGOs, agribusinesses, and mobile network operators, which are seeking to change the way they work using disruptive mobile-based technologies. 
The team provides strategy and training visits in the country. They are responsible for setting up rollout procedures and plans, tracking and monitoring deployment by partners and impact monitoring.The role requires excellent communication & business skills (fluency in Portuguese is a plus). The position demands a dynamic leader who is comfortable addressing a room full of farmers, a gallery full of agriculture ministry leaders or a briefing of telecom executives. The candidate should possess deep experience and accomplishment in at least four and ideally five of these disciplines:Managing projects in African development and/or agriculture (8-10 years’ experience)Implementing new technologies in rural areas of the developing world (8-10 years’ experience)Organizational and project management (8-10 years of experience)Entrepreneurship& Franchising experienceTechnology strategy experienceBuild relationships with partners and resellers utilizing the company’s technology and business models;Manage reseller performance, and revenue sharing models and put in place processes to deliver;Lead strategic communications with senior policy makers, development partners, CEOs, and farmers & traders with confidence and authority;Conduct strategic consulting visits and trainings for clients & resellers, including business plan development, investment assistance, strategic project planning, and/or market information system setup;Consult with clients and partners on best MIS implementation methods and lead deployment of the company’s key services on the ground;Update and maintain partner toolkit: training programs, methodologies, rollout plans, budgets, how to guides;Present the company, its services and value propositions at conferences and events internationally;Create a community of partners and resellers to share ideas, challenges and lessons learnt;Oversee the execution of key Partner team initiatives;Supervise and drive upselling of the company’s solutions into key client accounts;Assist with overall company global strategy, account management and operations;Provide mentoring and coaching to junior team members;Advise on software features and their application in various contexts and client sectors.Manage the day-to-day operations of the Business Advisory and Product advisory groups;Job Requirements & QualificationsBachelors degree (in international development, communication, business, social sciences or other relevant field); a Postgraduate Degree is preferredCommunicate effectively at the senior policy professional level and with farmers in the fieldBe interested and motivated by innovative private business models that leverage ICTs to drive economic developmentDemonstrated management experience in any of the following sectors: ICT/Telecoms; Development; Agriculture or BusinessTrack record of strong leadership, business development and people management skillsDemonstrated success in implementing rural development projects/programsExperience in training and/or consulting is a must.Possess entrepreneurial instincts and understand businessBe willing to work in an exciting start-up and travel extensively

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Our Client, Africa’s leading mobile-based agric platform, is expanding into East Africa. We have recently opened an office in Nairobi Kenya and are looking for smart, dynamic go getters who want to make a difference in people’s lives through private technology interventions. If you’re ambitious and looking to do something different, then come join our client and help us transform the way African agricultural markets work. 
The current open position is:

Call Centre Manager

Job Purpose: Your role as the leader of the Call Centre Team is to ensure that the organization satisfies its customer’s needs. 

You may be required to work at various levels, from ‘back office’ to the front end of the business, dealing with customer queries, both online and offline. 
Since this is a completely new department, your work might include:Helping to develop a customer service policy for the organization;Managing a team of call center staff;Handling face-to-face enquiries from customers at exhibitions, conferences and other marketing and promotional eventsIn your role, you are expected to understand and satisfy customers’ requirements and exceed their expectations if possible.
 The Way We Work: We are hardworking and passionate about what we do. We want to drive economic development through technology innovations and are looking for like-minded people who are open, generous, professional and adventurous.

Core Responsibilities

You will drive and be the key owner to the following responsibilities:Providing help and advice to customers – NGOs, Projects, Government and MDAs;Communicating courteously with customers by telephone, email, letter and face to face, where necessary;Investigating and solving customers’ problems, which maybe  complex or long-standing problems that have been passed on by Call Center staff;Keeping accurate records of discussions or correspondence with customers;Analyzing statistics or other data to determine the level of customer care assistance Esoko is providing;Writing reports analyzing the customer service our client provides;Where required, visiting customers to provide a one-to-one service;Developing feedback or complaints procedures for customers to use;Developing customer service procedures, policies and standards for the organization or department;Meeting with other managers to discuss possible improvements to customer service;Being involved in staff recruitment and appraisals for the Call Center;Leading or supervising a team of Call Center staffLearning about the organization's products and services and keeping up to date with changes;Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.Assisting with procedures to improve Call CenterDegree in Communications, Media (or any relevant discipline)4-5 years of working   experience in a customer service role or Call Centre Role

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Cash Based Intervention Expert | ReliefWeb Skip to main content Labs Blog Mobile About Us Help LoginRegister HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining Print19 Sep 2014Cash Based Intervention ExpertJobfromUN High Commissioner for Refugees—Closing date: 30 Sep 2014 Download DOC (204 KB)Terms of Reference

Title: Cash Based Intervention Expert

Duration of assignment:4 months from 1st of November to 28th February 2015

CONTEXT

As part of 2014 UNHCR-WFP JAM recommendations and Fresh Food Voucher pilot project evaluation, UNHCR Kenya, in partnership with WFP, is considering cash/voucher based transfer modality for part of GFD and some core relief items for refugees in Dadaab and Kakuma camp.

Voucher modality of assistance has gained good experiences from pilot project in Dadaab but nothing has been done on cash modality. In the next PRRO starting in April 2015, WFP intends to provide 10-20% of cereals in form of open voucher or cash hence this assessment will go a long way in advising the preferred modality. UNHCR Kenya further intends to entrench the transfer modality to livelihood interventions as well as integration of refugees and host community economies.

Refugees camps in Kenya are established in semi-arid parts of northern Kenya with limited agricultural opportunities and most of food commodities in the areas comes from far production areas like Garissa/Thika for Dadaab and as far as Kitale for Kakuma.

Recent government of Kenya directives which limits issuance of movement pass, refugees businesses are facing challenges for re-stocking the commodities and have to rely on a bit more expensive wholesalers.

UNHCR is looking for additional land in Kakuma to settle new arrivals, and which will be developed in a way that will support backyard gardening as well as joint refugees and host community irrigation corridors for livelihood and food production.

Scope of work and reporting structure

The scope of work of the Cash and Voucher Expert will be toexplore the feasibility of cash or vouchers or a mixed modality in Kenya and propose a practical way forward, in the form of a detailed action plan and concrete steps towards implementation (i.e. signing of contracts and agreements…), to shift to CBI. In doing so, the expert will be exploring the possibilities to implement CBI in the different sectors of intervention of UNHCR. He/she will report to Technical Coordinator and work closely with Livelihood Officer and in partnership WFP and other key stakeholders in UNHCR regional office and HQ. The Expert will be based in Branch Office Nairobi and undertake missions throughout the country as required. The consultant will build the capacity of country programme for the sustainability of the interventions.

Functional Statement

Accountability (key results that will be achieved)

UNHCR Cash Based Interventions are implemented as part of a coherent response, also in partnership with WFP, in combination with other types of assistance being provided to persons of concern.CBI are designed and implemented according to UNHCR guidelines and good practice established, with the overall objective of contributing to the well-being of beneficiaries.The specific requirements of persons of concern are assessed and analysed in a participatory manner and using an Age, Gender and Diversity (AGD) perspective to form a firm basis for design, implementation and monitoring.As a result, a detailed action plan is designed for UNHCR to start implementing CBI, considering the possibility of scaling up CBIs over time.

Responsibility

Support the country office to systematically consider CBI to meet refugee needs, this includes establishing a multi-sectoral country office team that include management, programme, protection, ICT, supply, admin/finance, and other staff as required.Identify possible focal points in the different units that can be partially involved in the assessment as part of a learning exercise on CBI for UNHCR staff.Identify a pool of potential partners for future expansion of CBI activities and build capacity of UNHCR and potential partners to set up and run CBI.The expert will assess in a minimum of 4 camps which is the most appropriate transfer modality (cash, vouchers, in kind or mixed) and delivery mechanism. These camps will be identified in collaboration with the CO. He/she will::assess beneficiary preference and any potential protection issue linked with a change in assistance modality ;verify beneficiary physical access, to ensure that households have continuing/easy access to markets;assess the security issues linked with the CBIs to be introduced and undertake risk analysis and mitigating factors;undertake market research to assess if local markets can meet refugees’ needs for goods and services including price variations and availability of basic items (food and non-food items for example, sleeping mats, jerry cans, blankets, sanitary napkins, plastic buckets, soap, mosquito nets, kettles, school uniforms…);assess the capacity, availability and willingness of retailers to use vouchers, if applicable and technological solutions for their use;assess the availability of financial systems for cash transfer (including mobile phones, microcredit institutions, banks, post offices, etc.), potential financial partners, and their capacity;assess and pre-identify implementing partners;evaluate the cost-efficiency and cost effectiveness of the possible shift from in-kind to CBI and among the different delivery mechanism;Write Standard Operating Procedures for the intervention, either UNHCR specific or in partnerships with implementing and/or operational partners, in line with UNHCR guidance and SOP templates. These should include detailed description of:targeting strategy, methodology and criteria;identification of beneficiaries, including persons with specific needs, and risk mitigation measures to ensure no exclusion;risk analysis and corresponding mitigation measures;monitoring matrix including definition of data collection tools, indicators and targets to measure and analyse programme performance, trends and target interventions. These should be done jointly with WFP where possible and feasible, in line with the Joint Action Plan 2014 and involve protection and programme staff.data protection risks and procedures to reflecting UNHCR’s draft policy on information sharing and data storing processes with IP and financial service providers;Where feasible and appropriate, participate in meetings and working sessions with other CBI partners to define and undertake concrete steps to define a common platform for provision of assistance (food and/or non-food).Support the country office in providing feedback to partners, e.g. WFP, in the design of appropriate and feasible cash-based interventions, taking into consideration UNHCR guidelines and the importance of considering protection benefits and risks.Work with Country Office management to define and promote an integrated vision of in-kind and cash and voucher modalities to meet UNHCR objectives, including share objectives with Operating Partners, e.g. WFP.Support Country Office management to engage and inform government and donor stakeholders, ensure they are appropriately involved and kept up to date on developments vis-a-vis CBI.If time allows, support the CO to take concrete steps toward the implementation of CBI (signing of agreement with partners, financial service providers, etc.).Prepare a report at the end of the consultancy, including practical steps on the way forward, recommendations and lessons learnt.Required QualificationsUniversity degree in International Development, Social Sciences, Business administration or in any other related discipline.Minimum 6 years of relevant professional experience, including at least 3 years in CBI.Proven knowledge and technical skills in set up, design, implementation and monitoring of CBI from a multi-sectorial perspective.Previous work experience with UNHCR and /or WFP an advantage.Excellent knowledge of French, English. Arabic (written and spoken) is an advantage.How to apply:

UNHCR Kenya is looking for a Cash-Based Interventions Expert based in Nairobi with frequent travels to the field. The consultancy is for four months, starting on the 1st of November 2014.

Interested candidates should submit their UN history form (P-11) here attached + a covering letter in English to kennahr@unhcr.org. clearly stating "CBI Expert Kenya" in the subject line. The deadline is the 30thof September 2014. Only short-listed applicants will be contacted.

Thank you

UNHCR CBI Team

Job ID: #693130 Training categories: Administration/HRFinance/Accounting/Auditing Country: Kenya City: Nairobi Organization: UN High Commissioner for Refugees Theme: Humanitarian Financing Job years of experience: 5-10 years Job type: Consultancy HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining About Us Help ReliefWeb Informing humanitarians worldwide. A service provided by

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