Support Engineer Jobs In Kenya

Technical Support Engineer (Hardware) Jobs Kenya 2015
Location: Nairobi
Nature of Job: Full time
Salary: 25,000/-

Engineer Job Main Responsibilities include:

Repair and maintenance of all hardware supplied by the company

Maintenance of records of all devices repaired / serviced

Testing of all hardware before being delivered to the customer to ensure they are in their optimal working condition

Responsible for taking care of the tools supplied in the department and making sure they are in proper working condition at all times.

Keeping records of all the hardware repaired including details such as serial numbers, problem reported/solved, spare parts used, and tests carried etc.

Repair and maintenance of all fiscal devices while observing adherence to Revenue Authorities lawsCustomer support regarding hardware issue on phone, social media etc

Carrying out research for the purposes of product development and ensuring that the products supplied by the company remain competitive

Training users on the operations of the hardware devices supplied by the company

Handling complains from clients and advising management on the same to ensure proper measures are taken

Adhering to the stipulated code of conduct when dealing with clients at all times

Key Performance Indicators

Reduced re-work and customer complaints on repairs and maintenance of devices supplied by the company.

Timely delivery of the devices brought in for repairs to the customers

Well maintained records of devices repaired/serviced
Qualifications for Engineer Jobs in Kenya


Diploma in Electronics Engineering (KNEC exam)

2 years’ experience in trouble shooting and repair of electronic devices

High level of integrity and professionalism

Qualified candidates should send their CV’s quoting relevant skills and experience to info@royalagencies.co.ke

Dont Miss any Job Or Article Subscribe to Career Point Kenya by Email FOR FREE CLICK HERE