Clinics Branch Manager Job Vacancy in Kenya

Position Title: Branch Manager

We are looking for a talented Branch Manager to assign and direct all work performed in the branch (Clinics) and to supervise all areas of operation. 

He/she will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. 

The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable targets achievement. 

Position holder reports to Head – Operations
Job Description

• Will be part of the Non-Clinical Operations team based at HQ


• Responsible for Non Clinical Operations of the clinics/territory allotted


• Overseeing the day to day functions of the clinic, generating reports on operational and financial health of the clinics allotted


• Ensuring SOP compliance for all non-clinical areas


• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales


• Assess local market conditions and identify current and prospective opportunities


• Develop forecasts, financial objectives and business plans


• Meet goals and metrics


• Manage budget and allocate funds appropriately


• Bring out the best of branch’s personnel by providing training, coaching, development and motivation


• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities


• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs


• Address customer and employee satisfaction issues promptly


• Adhere to high ethical standards, and comply with all regulations/applicable laws


• Network to improve the presence and reputation of the branch and company


• Stay abreast of competing markets and provide reports on market movement and penetration


• Performance monitoring of the staff

Skills & Qualifications

• Proven branch management experience in a clinic or hospital.


• Sufficient knowledge of modern management techniques and best practices


• Ability to meet set targets and service improvement goals


• Familiarity with industry’s rules and regulations


• Excellent organizational skills


• Results driven and customer focused


• Computer literacy


• Leadership and human resources management skills


• Degree in Business Administration or related field

How to Apply

Interested candidates who adequately possess the stated qualifications and skills should apply by sending their updated CV to hr@asteriskkenya.com stating current and expected salary and job title as the subject. 

Only shortlisted candidates will be contacted for interviews.