Reporting Analyst
Position Summary: The reporting analyst will ensure that all defined business reports are sent out in a timely manner.
Duties and Responsibilities:
- Ensure Timely preparation of daily, weekly, monthly, quarterly and yearly client reports across all lines of business
- Design of new report templates as requested by managers
- Perform Ad-Hoc statistical compilation and reporting as requested within the required timeframe
- Coordinate and educate team members on new reporting standards
- Lead efforts to improve service level within the organization by providing explanations and necessary directions to team.
- Analyze data and develop written management reports
- Develop and implement of new data collection, data validation and data quality operating procedures
- Design and development of databases in line with the business’ best practices
- Assist in automation of company reports across the business
- Ensure accurate, complete and secure storage of data in company databases
- Collate, consolidate, validate and maintain a consistent storage of data captured in trackers across the company
- Validation of forecast as requested by the management on a timely basis
Qualifications and Experience:
- Management reporting experience
- Experience in dynamic database design and maintenance
- Experience in statistical software packages such as SPSS, SAS, R etc
- Experience in data manipulation techniques such as data exploration, cleaning and importation
- Strong reporting, Excel, SQL, and database background required
- Experience with ecommerce, Web Analytics, and/or Call Center Operations is a pluS
Knowledge and Skills:
- Analytical mindset
- Must be good in figures.
- Excellent IT skills
- Integrity
- Attention to details
- Good Communication skills
- Problem solving skills
- Report writing skills
- Proficient in Excel
- Proficient in database skills
- Ability to prioritize and organize effectively
- Ability to manage mutiple projects
- Ability to use personal computer and software applications such as Microsoft Office Suite, Visio, etc.
- Ability to analyze key performance indicators/metrics
All interested and qualified candidates should send their CVs to hroperations.recruitment@gmail.com clearly indicating the Position on the subject line by 13th Nov 2015.
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