The Company:

Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.

Swissport believes in quality customer orientation that delivers top-class service on all levels. Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.

Our three main cornerstones are:

People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

We are currently seeking applications from suitably qualified candidates for the positions of Receptionist / Front Office Administrator (6 Month Contract) based at the Swissport Corporate Offices next to the JKIA, Embakasi.

Interested candidates should have the following qualifications:

Role & Responsibilities:

Reception desk duties - Switch board operation, answering the phone, screening and directing calls. Tidy and maintain the reception area.Maintain Registers – receiving and sorting incoming mail and deliveries, official documents and staff correspondence.Customer Service – Offer a friendly reception to all visitors and members of staff entering the Corporate Office. Direct persons to correct destination.General Administrative / Clerical Support to the Management Team – Job holder will also be required to carry out other various administrative duties for the rest of the Management team based at the Corporate Office.Organizing Meeting / Training Venues & Facilities – maintain a calendar for the Bookings of Meeting Rooms, Board room and Training rooms. Ensure that catering arrangements are made for the meetings / training sessions.Coordination of general maintenance of office equipment - photocopiers and telephones.Maintain an adequate inventory of office consumables – Pending prior approval carry out the ordering of sugar, milk, detergent etc.Good verbal and written communication SkillsProfessional personal presentationIntegrity & reliabilityCustomer Service OrientationAttention to detailPlanning and OrganizingMinimum High School Certificate / O’ Level (Mean Grade C+) - EssentialDiploma in Secretarial / Front Office / Customer Services- DesiredSecretarial Skills – Desired.Graduates from reputable Aviation Schools who have covered courses in Customer Services are also encouraged to apply.If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport team, we would like to hear from you.

Closing Date: On or before July 17, 2011 - Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date

Applications together with the relevant certificates and a recent passport sized photo should be forwarded by email to:

hr@swissportkenya.co.ke

or through post to :

The Human Resource Manager,
Swissport Kenya/Airside Limited,
P.O. Box 19177, Nairobi.

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Swissport Cargo Services Kenya has been operating in Kenya since April 2002 with great success, handling over 36,000 tons in cargo per year.

Swissport Cargo Services Kenya believes in quality customer orientation that delivers top-class service on all levels.

Our three main cornerstones are:

People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

Every employee is expected to “live our corporate values”: after all, the culture of any company will be evident in its employees’ attitude to their customers.

We are currently seeking applications from suitably qualified candidates for the positions of Duty Officers, Team Leaders and an Operations Coordinator for our Cargo Handling Warehouse based at the Jomo Kenyatta Intl Airport, Embakasi. Interested candidates should have the following qualifications:

Duty Officers (Re-Advertised)

Role & Responsibilities:

* Responsible for the day-to-day operations and acts as liaison between Swissport Cargo Services and all the airlines, agents and other customers.
* Responsible in ensuring all cargo handling practices conform to the safety and security
* Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline
* Responsible to resolve customer problems and complaints effectively liaising on a shift basis with all departments including Swissport airside to provide resolution for complaint handling
* Compiling a detailed shift report for the SCS management team on a shift basis.
* Follows the flight briefings closely and establishes in consultation with the airlines when delay during the operations is acceptable operationally and commercially.
* Plan a strategy for flight operations prior to commencing work after getting handover from the outgoing shift.
* Implement the company policy, directives, rules and regulations.
* Develop and foster good relations with customers, authority and industry stake holders in general.
* Responsible for implementing security procedures on a shift basis.

Key Competencies:

* Management skills
* Communication skills
* High level of integrity
* Initiative and proactive approach
* Customer Service Orientation
* Change management

Educational Background:

* Minimum University Degree or equivalent

Professional Work Experience:

* Minimum of 3 years’ experience in Airfreight Management.

Team Leaders (Re-Advertised)

Role & Responsibilities:

* Provides leadership and direct supervision to a team of staff.
* Ensure the accurate processing, storage and dispatch of a specific load and /or equipment, in line with service delivery targets and schedules, and within the boundaries of safety and regulatory requirements.
* Plans and executes the workload for a specific activity by closely monitoring the flight schedules.
* Briefs team members, delegates’ tasks and oversees activities to ensure the safe and effective dispatch of inbound/outbound cargo, and/or ULDs to the respective rotation areas.
* Briefs team members on special carrier’s handling instructions
* Promote best and safe practices at work.
* Strictly comply with all relevant company Standard Operating Procedures, Work Instructions, and Regulatory requirements.
* Responsible for all safety issues (including Dangerous Goods) and ensures that all team members comply with the laid down safety regulations at all times.
* Immediately reports to the Duty officer any damage to cargo, equipment or any injury to a team member.
* Ensure the smooth running and serviceability of the relevant support systems and/or equipment, and takes necessary steps in case of failure or breakdown.
* Maintain an accurate record of all the cargo and/or ULDs processes through the assigned area by using the appropriate recording system.
* Where required ensure that all the ULDs are stored and maintained in an orderly manner with the area of responsibility.
* Effectively liaises with all concerned sections to ensure that necessary information is available on time.
* Carries out on-going performance management by undertaking reviews & assessments.
* Identifying training needs and coaching and supporting the on-job-training of all team members.
* Completes all pre and post flight activities, and any other administrative requirements. Where required, upon completion of departure/ arrival activities.
* Takes stock of all mishandled/missing freight, establishes reasons for the mishandling, and dispatches advisory messages to the airline and or agents as appropriate

Key Competencies:

* Management skills
* Communication skills
* High level of integrity
* Initiative and proactive approach
* Customer Service Orientation

Educational Background:

* Minimum – Diploma Level and Above

Professional Work Experience:

* Minimum 2 years’ experience in a supervisory level or administration.
* Proven record in working with targets and with teams
* Ability to work with people of diverse cultures, ages and educational level.
* Ability to work under minimum supervision.

Operations Coordinator

Role & Responsibilities:

* Control and coordinate all mobile equipment, motorized or non-motorized; ensure and facilitate its availability to operation
* Control and coordinate all other warehouse resources needed for operation to function
* Control and coordinate the usage of the warehouse area Zone 2 & Zone 3 for proper usage by operation
* Control and make available all consumables required by operation.
* Conceptualize, develop and empower team leaders on resource deployment rules by keeping in mind the layout of the facility and specific service level agreements with customer airlines and other stake holders.
* Actively guide and interact with process owners and duty Officers for effective implementation of rules and processes, and be an active part in reviewing such rules and processes including redesigning when required.
* Monitor and Recommend the impact on resources and KPIs in line with Swissport Cargo Services’ primary objectives.
* Challenge where required to optimize the resource plans for increased efficiencies.
* Prepare and maintain all regular/adhoc reports pertaining to warehouse operations.
* Manage airline loading materials and equipment by ensuring that they are available in the correct quantities, used for the right purpose and stowed correctly.
* Manage ULD control

Key Competencies:

* Management skills
* Communication skills
* High level of integrity
* Initiative and proactivity
* Customer service skills
* Change management
* Training skills
* Planning skills
* Resource management skills

Educational Background:

* Minimum University Degree or equivalent

Professional Work Experience:

* Certificate / Diploma in the relevant field
* Minimum 5 years of airfreight management or warehouse management.

If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport Cargo Services team, we would like to hear from you.

Closing Date: On or before May 18, 2011 – Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.

Applications together with the relevant certificates should be forwarded by email to:

hr@swissportkenya.co.ke

or through post to :

The Human Resource Manager,
Swissport Cargo Services Kenya,
P.O. Box 19225 – 00501
Nairobi, Kenya

No related posts.

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Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.

Swissport believes in quality customer orientation that delivers top-class service on all levels. Every employee is expected to “live our corporate values”: after all, the culture of any company will be evident in its employees’ attitude to their customers.

Our three main cornerstones are:
People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

We are currently seeking applications from suitably qualified candidates for the position of Facility Supervisor [1 Post]. Interested candidates should have the following qualifications:

He / She should be able to maintain , identify and resolve faults within the complex, perform all tasks relating to caretaking and maintenance of the facility and knowledgeably supervise outsourced functions. The tasks of the selected candidate will include but not be limited to:

i. Direct, plan and coordinate essential central services such as building maintenance, cleaning waste, disposal and recycling, general grounds maintenance, pest control and sanitation.

ii. Monitor and evaluate the work of quality contractors

iii.Maintain accurate records of facility’s repairs and services in the building

iv. Liase with tenants on matters pertaining to repairs, key management, demised premises modification, etc.

v.To participate in the Health and Safety committee as per OSH Act 2007

vi.Keep a register of spare keys – copy to Security Manager

vii. Monitor stock levels of spare equipment e.g. light bulbs

viii. Maintain fixtures and fittings including lighting, alarm systems, emergency generators, fire exits, smoke detectors, plumbing in line with Health and Safety procedures,

Education & Professional
Diploma in Electrical / Mechanical Engineering
Minimum ‘O’ Level with good overall grades
Good computer skills in MS Office

Experience
Minimum 3 years’ experience in a facility management role in a similar working environment.

If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport team, we would like to hear from you.

Closing Date: March 20, 2011 – Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.

Applications together with the relevant certificates should be forwarded by email to: hr@swissportkenya.co.ke or through post to :The Human Resource Manager, Swissport Kenya/Airside Limited, P.O. Box 19177, NAIROBI

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Workshop Manager, Supervisor Motor Garage.Warehouse Supervisor Reports To Logistics.

To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Monday, March 7th, 2011 at 8:00 PM and is filed under PROCUREMENT AND LOGISTICS. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

The Company:

Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.

Swissport believes in quality customer orientation that delivers top-class service on all levels. Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.

Our three main cornerstones are:

People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

We are currently seeking applications from suitably qualified candidates for the position of Facility Supervisor [1 Post].

Interested candidates should have the following qualifications:

He / She should be able to maintain , identify and resolve faults within the complex, perform all task relating to caretaking and maintenance of the facility and knowledgeably supervise outsourced functions.

The tasks of the selected candidate will include but not be limited to:

Direct, plan and coordinate essential central services such as building maintenance, cleaning waste, disposal and recycling, general grounds maintenance, pest control and sanitation.Monitor and evaluate the work of quality contractorsMaintain accurate records of facility’s repairs and services in the buildingLiaise with tenants on matters pertaining to repairs, key management, demised premises modification, etc.To participate in the Health and Safety committee as per OSH Act 2007Keep a register of spare keys – copy to Security ManagerMonitor stock levels of spare equipment e.g. light bulbsMaintain fixtures and fittings including lighting, alarm systems, emergency generators, fire exits, smoke detectors, plumbing in line with Health and Safety procedures,Diploma in Electrical / Mechanical EngineeringMinimum ‘O’ Level with good overall gradesGood computer skills in MS OfficeMinimum 3 years’ experience in a facility management role in a similar working environment.If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport team, we would like to hear from you.

Closing Date: March 20, 2011 - Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.

Applications together with the relevant certificates should be forwarded by email to:

hr@swissportkenya.co.ke

or through post to :

The Human Resource Manager,
Swissport Kenya/Airside Limited,
P.O. Box 19177, Nairobi

For more jobs in Kenya, visit http://www.kenyan-jobs.com/ today.

Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.

Swissport believes in quality customer orientation that delivers top-class service on all levels. Every employee is expected to “live our corporate values”: after all, the culture of any company will be evident in its employees’ attitude to their customers.

Our three main cornerstones are:

People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

We are currently seeking applications from suitably qualified candidates for the position of Manager, Airport Operations. Interested candidates should have the following qualifications:

Scope of Duties and Responsibilities

I. Financial & Commercial Perspective
Contribute to establishing the annual budget and monitor expenditures
Ensure that personnel and equipment are planned and deployed in the most cost effective manner
Actively explore potential cost savings and/or new business potential

II.Customer & Stakeholder Perspective
Establish and maintain close relationships with representatives of customer airlines and with the relevant Airport Authorities
Represent the company in meetings with representatives of customer airlines and with the relevant Airport Authorities
Ensure that Swissport’s core values are communicated to all departmental staff thus ensuring that we strive to exceed the expectations of our customers and deliver excellent service

III. Internal Business Processes
Ensure that operational procedures are established, implemented and maintained
Ensure that operational processes are carried out in accordance with contractual agreement with customer airlines
Enforce personnel policies
Determine Key Performance Indicators for all operational departments and ensure these are met
Set and maintain quality standards (incl ISO 9001)
Organizational Leadership, Learning & Development
Provide direction, guidance, coaching and leadership to the respective heads of operational departments and the Duty Managers Operations
Develop managerial skills of direct reports and their supervisory staff
Develop & implement a succession management system for each department.
Ensure the fostering of good industrial relations
Take part in meetings with the Labour Union, such as CBA negotiations

V.Corporate Governance & Risk Management
Develop and maintain a proper reporting system of operational results to the Chief Executive Officer
Strictly adhere to reporting systems of operational results to Swissport International.
Ensure strict compliance with all international and local government/statutory requirements regarding aviation and airport operations

KPA’s (Key Performance Areas)
People management
Managing operational costs
Providing technical expertise
Organizing, (such as planning work allocation and analyzing the manpower requirements).
Monitoring work processes
Dealing with customers/clients
Measuring and reporting operational performance

Key Competencies
* Effective Leadership – Foster the development of members of his or her team, providing feedback, support, encouragement and coaching
* Customer focus – Unceasing care in looking after the interests of external and internal customers to ensure that their wants, needs and expectations are met or exceeded.
* Results Orientation – Set and meet challenging goals, create own measure of excellence and constantly seek ways of improving performance.
* Strategic Orientation – Take a long-term and visionary view of the direction to be followed in the future.
* Business Acumen – The understanding of key business drivers for performance and use of sound business practices. The ability to use sound commercial principles in all areas of responsibility.
* Quality Focus – Focus on delivering quality and continuous improvement
* Creativity – Originate new practices, concepts and ideas

Job Specification
Education: University Degree Experience: 3 years in a relevant managerial position

Professional: Business Management / Logistics Management

Closing Date: March 20, 2011

Applications together with the relevant certificates should be forwarded by email to: hr@swissportkenya.co.ke or through post to :The Human Resource Manager, Swissport Kenya/Airside Limited, P.O. Box 19177 – 00501 NAIROBI

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To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Monday, February 21st, 2011 at 7:22 PM and is filed under ADMINISTRATION, MANAGER, OTHER JOBS. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.