How To Get Shortlisted For Customer Care Job at Waumini Sacco

Tips To Help You Get Shortlisted for Waumini Sacco Customer Care Job

By Jane Okoth,

One of the main duties of a customer service Professional is to act as a liaison between customers and the company by assisting with complaints,errors, questions, and other queries.

If this is your line of profession, we are going to tell you what it takes to apply for the Customer Service job at Waumini Sacco.

Waumini Co-operative is a National fast growing Sacco based in Nairobi with a membership of over 18,000 spread across Kenya. The organization intends to fill Customer Care the position on a 2 year renewable contract.

Qualification For The Customer Care Job At Waumini Sacco

The main qualities employers look for in customer care jobs is excellent interpersonal skills and demonstrated track record of team work.

The position also requires one with a good knowledge of accounting, credit and lending principles and a basic computer knowledge.

In order to be shortlisted for the customer care job, you need to have a diploma in customer care/ marketing/administration/ Public relations/ international relations. However, possessing a higher diploma will be an added advantage.

Sample Cover Letter For A Customer Care Job At Waumini Sacco

The cover letter should prove your ability to handle various routine inquiries received by phone and emails from internal and external stakeholder as required by the job description.

This sample cover letter will get you shortlisted for the job since it shows the prospective employer that you are what they are looking for.

Interview Question And Answers For Customer Care Jobs In Kenya

Upon successfully submitting your application, you can expect to be called for an interview should you match the required qualifications.

Some of the questions you can expect to be answered in the interview include “why do you think you are the best candidate” and “what are your strengths”?

The deadline for the customer care job is May 5th 2015.

We wish you all the best in your applications.

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