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Job description
To develop business targets for sales in consultation with Head of Retail Banking and keeping in line with the Bank’s business objective.
To provide guidance to the sales team by setting sales plans & team targets in order to ensure the achievement of budgeted numbers assigned by management for the retail sales.
To Consolidate and strengthen pre sales, sales and after sales processes.
To Undertake and manage sales forecasting and budgeting along with managing the cost of running the direct sales unit.
To Identify and pursue new business opportunities, strategic tie-ups and partnerships.
To analyze and then identify weaknesses, areas of improvements, benchmarks customer satisfaction and recommend appropriate action.
To manage the delinquency of the asset book within acceptable limits.
Periodically evaluate the performance of Sales teams in order to update the management on the sales status.
Provide feedback to the marketing department on customer/ products issues in order to facilitate action plans.
Build effective teams in order to deliver the overall goals of the business.
Ensure that all staff are well trained and fully aware of products and services, policies and procedures.
Maintain all statutory and business risk controls for sales and processes.
Ensure high level of portfolio credit quality is maintained across the sales function.
Ensure that all process and procedures are complying with the Sharia standards and guidelines and with the regulatory bodies’ and audit requirements.
Desired Profile:
Bachelor / Master’s degree in Business Administration with excellent marketing and selling Skills
Min 8 Years of experience in marketing and direct sales area out of which min 5 years of experience of managing business line independently is a must
Good track record of leading large teams at the country or regional level
Knowledge of Local/Islamic regulations and requirements is desirable but not a must
Must be Kenyan National
Key Skills:
Business / Strategic planning, Marketing & Product Development skills are some key desirable competencies
Other competencies includes Leadership, Coaching & Mentoring, Planning & Organizing
Communication Skills & Creativity
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