Summary: Our client is an American multinational computer, technology and IT Consulting Corporation who deal in the manufacture and sale of computer hardware and software (with a focus on the latter). They also offer infrastructure, hosting and consulting services.
They strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.Primary Responsibilities:Join daily calls and post minutes.Send out reported incidents report after gathering the necessary information from the calls.Join Daily Operations calls and report on any incidents that may have occurred.Consolidating Daily Reports with input from 17 African Countries.Use the technology shared by Project Management Team to cross check that details are matching with Country reported IT dashboards.Update the board on all incidents as reported.Send out reminders to Project Management Team to share availability data for preparation of matrixes.Prepare and send out updated tracker to Team.Populate the matrixes and ppt for sharing with TeamWork with Project Management Team on the Monthly Operations Reports as agreed.Experience: 2 years’ experience in a similar role.
Skills and Certifications:
Bachelor’s degree in Business Administration; Ability to work under tight timeframes; Good organizational skills; communication & international skills; analytical skills; project management; business expertise; Demonstrate positive attitude; Results oriented with strong business acumen and demonstrates a high degree of articulation; clarity; succinctness in verbal communication by telephone; Excellent analytical skills and attention to detail ; Fluent English; Must be able to work any shift and an alternate work week which could include weekends; Excellent written and oral communications skills; Strong problem-solving skills; Good inter-personnel skills; Ability to act rapidly and logically under pressure, and make effective use of others in resolving problems.Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on Project Coordinator.
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