Credit Controller Job in Nairobi Kenya

Job Title: Credit Controller
 

Locations: Nairobi
 

Nature of Job: Full time

Duties

• Debt collection


• Maintain debtors overdue accounts to agreed company performance levels


• Ensure collection of debtors accounts occurs within credit terms and according to company policy and procedures


• Report on account collection progress


• Listen to customer complaints with empathy and take action to satisfy the customers immediate needs and prevent reoccurrence


• Make telephone collection calls


• Risk review new and existing customers to minimise bad and doubtful debts


• Monitor credit limits and terms for each customer in line with Credit Policy


• Effectively resolve disputed invoices


• To provide timely and accurate reporting


• Maintain notes and account details of any changes

 

Knowledge, Skills and Experience

• Excellent relationship management skills


• Knowledge of credit and credit related activities


• Customer claims and processes


• Strong Excel, written, verbal, negotiation and communication skills


• Knowledge of Microsoft suite of products


• Well organized and efficient


• CPA section two and a Bachelor’s degree in a business related course

Qualified candidates should send CV quoting relevant skills and experience to info@royalagencies.co.ke

Only shortlisted candidates will be contacted.