Position Title: Assistant Branch Manager

Location: Nairobi, Kenya

The Organization: Our Client is a chain of upscale coffee shop restaurants; they opened their first branch in Nairobi, Kenya in 1999. 

The chain has since expanded its footprint opening an additional 19 branches and in response to changing consumer tastes, the company has launched two new brands into the market.

Headquartered in Nairobi Kenya, our client views its employees as a key pillar of the company’s success and the staff enjoy being part of a company that truly values its people. 

From generous remuneration packages to ample opportunities for growth, most of the staff tend to stay with the company longer to benefit and be part of the growth. Quality and professionalism are deep-rooted in the company’s culture and employees strive to ensure that every cup poured and every plate served is a reflection of their passion and promise to their customers.

Position: Our client is currently recruiting for experienced Assistant Branch Managers who have the flexibility and drive to assist the Branch Manager manage the restaurant. 
The role involves running of the restaurant and leading a team of 30-40 staff. A key part of the role will be ensuring the delivery of consistent, high quality food and beverage, as well as exceptional customer service to keep customers coming back for more!

Key Responsibilities

To manage branch operations on a daily basis and be the manager in charge in the absence of the branch manager.Ensure all SOPs are maintained.Ensure safe custody of all branch property and assets.Experience and Background NeededShould have 1 yr experience in the Hotel and Related industry in supervisory or management level.Minimum KCSE   mean grade of c plainMust be computer literateValid certificate of good conductPossess or demonstrate strong leadership and supervisory skills.Posses Excellent Communication skills both oral and written.Able to work under pressureMust be result oriented, self driven, articulate and pro active.         Application Process:

To apply send CVs and cover letter to  careers@talentsolutionsmanagement.co.ke by Monday, 3rd August 2014.

Please note that applications received after the deadline will not be considered for the position. 

Only shortlisted candidates will be contacted.

Position Title: Branch Manager

Location: Nairobi, Kenya

The Organization: Our Client is a chain of upscale coffee shop restaurants; they opened their first branch in Nairobi, Kenya in 1999. The chain has since expanded its footprint opening an additional 19 branches and in response to changing consumer tastes, the company has launched two new brands into the market.

Headquartered in Nairobi Kenya, our client views its employees as a key pillar of the company’s success and the staff enjoy being part of a company that truly values its people. From generous remuneration packages to ample opportunities for growth, most of the staff tend to stay with the company longer to benefit and be part of the growth. 

Quality and professionalism are deep-rooted in the company’s culture and employees strive to ensure that every cup poured and every plate served is a reflection of their passion and promise to their customers.Position: Our client is currently recruiting for experienced Branch Managers who have the flexibility and drive to manage their restaurants.
The role involves running of the restaurant and leading a team of 30-40 staff.A key part of the role will be ensuring the delivery of consistent, high quality food and beverage, as well as exceptional customer service to keep customers coming back for more!

Key Responsibilities

To manage branch operations on a daily basis.Ensure all SOPs are maintained.Ensure safe custody of all branch property and assetsCoordinating the entire operation of the branch.Managing staff and ensuring that all staff adhere to the company’s uniform standards.Responding to customer complaints.Organizing and supervising the shifts of kitchen, waiting and cleaning staff.Maintaining high standards of quality control, hygiene, and health and safety.Preparing cash drawers and providing petty cash as required.Helping in any area of the restaurant when circumstances dictate.Experience and Background NeededShould have at least 3 years’ experience in the Hotel and Related industry in supervisory or management level.Minimum KCSE mean grade of c plainMust be computer literateValid certificate of good conductPossess or demonstrate strong leadership and supervisory skills.Possess Excellent Communication skills both oral and written.Able to work under pressureMust be result oriented, self driven, articulate and pro active.         Application Process:

To apply send CVs and cover letter to  careers@talentsolutionsmanagement.co.ke by Monday, 3rd August 2014.

Please note that applications received after the deadline will not be considered for the position. 

Only shortlisted candidates will be contacted.

Position Title: Training Coordinator 

Location: Nairobi, Kenya

The Organization: Our Client is a chain of upscale coffee shop restaurants; they opened their first branch in Nairobi, Kenya in 1999. The chain has since expanded its footprint opening an additional 19 branches and in response to changing consumer tastes, the company has launched two new brands into the market.

Headquartered in Nairobi Kenya, our client views its employees as a key pillar of the company’s success and the staff enjoy being part of a company that truly values its people. 

From generous remuneration packages to ample opportunities for growth, most of the staff tend to stay with the company longer to benefit and be part of the growth. Quality and professionalism are deep-rooted in the company’s culture and employees strive to ensure that every cup poured and every plate served is a reflection of their passion and promise to their customers. Position: Our client is currently recruiting for a Training Coordinator. 
The Training Coordinator will work closely with the Human Resources Director and other managers across the organization and with other stakeholders and training providers to ensure the development and delivery of a comprehensive training strategy and a related Organizational development plan. 

Reporting directly to the Human Resources Director, The Training Coordinator will work closely with all levels of the organization to define the immediate and long term training, learning and development strategies that support business objectives. 

S/he will be responsible for ensuring that the organization retains its place as an industry leader by creating and implementing training programs that foster continuous learning geared towards the vision of the organization to provide, quality food items and stellar customer service.

The Training Coordinator will also ensure that each employee will have the opportunity to grow and be advanced according to his or her effort and ability according to opportunities within the organization. 

The Training Coordinator will be responsible for following:

Key Responsibilities

Creating continuous learning modules across the organization, given the current business needs, but also forecasting on future learning needs.Creating a robust orientation module to include job specific, organization culture and personal development training.Collaborating with Managers to identify areas of development throughout the organization including trending business needs. Translate these into learning opportunities.Identifying career aspirations and discussing and agreeing upon these with employees and their managers throughout the performance cycle.Identifying on-the-job development opportunities and maximizing these opportunities for development.Coaching department “in house coaches” on training skills, to ensure delivery method is efficient and effective.Target employees with training modules that fit their job level and function to make their training program efficient and effective.Create a program, where top performers are identified and groomed for future leadership programs.In conjunction with the Human Resources Director create a succession planning program and establish a training plan for the program.Create a mentorship program to mentor current and future staff.Track employee, department and overall organization performance before and after training to determine the effectiveness of all training programs Research on best practices in the industry and lead in the design and development and activation of learning programs and delivery mechanisms for meeting organization learning needs. Be the learning expert of the organization.Experience and Background NeededBachelor’s degree, preferably in Business, Organizational/HR Development or related field.Formal training Learning, Training and Development or Organizational Development will be an added advantageAt least 3 to 5 years experience identifying, designing, and implementing training programs and supporting the learning and development function preferably in the hospitality or service industry.Must display superior verbal, written, presentation, and facilitation skills. Proven ability to build strong working relationships.Working knowledge of current and emerging training tools and learning aids.Ability to plan and organize accordingly in a fast-paced environment while still ensuring deadlines are met in a timely manner.Demonstrated creativity and analytical ability. Interpersonal skills necessary to deal effectively with a diverse group.Self-directed and strong ability to prioritize effectively.Highly disciplined and organized with a strong attention to detail.Application Process:

To apply send CVs and cover letter to  careers@talentsolutionsmanagement.co.ke by  Monday, 3rd August 2014.

Include your current salary and salary expectations in your cover letter. 

Please note that applications received after the deadline will not be considered for the position. Only shortlisted candidates will be contacted.

The suitable candidate should have scored a mean grade of C Plain or its equivalent in form four and attained a certificate in Food and Beverage Management from a recognized institution.

In addition, two years experience in a supervisory position in a restaurant offering entertainment food and drinks.

Those with experience in managing medium hotels will have an added advantage.

Please Send your Full CV, academic certificate and Testimonials to carrers@sanvalencia.com

About The Organization

We at San Valencia Restaurants and Corporate caterers pride ourselves in satisfying our esteemed customers with unmatched services in our three restaurants namely: Anniversary Restaurant (Anniversary Towers, University Way); Valencia Garden (Lavington, Riara Road) and Valencia Inn Mombasa.

Through experience, we combine meticulous attention to detail, timing and considerable detail to cater with consistent success product launches, staff parties, annual generals meetings and office functions.

San Valencia also specializes in industrial and outside catering for several esteemed clients and an increasing customer base besides adding value of our services by offering our customers with the following;

Free venue searchVenue liaison and negotiationTheming and entertainmentArrange and manage speakers and actsSuitable audio /visual packageInvitation design and distributionTransport and logisticsWe San Valencia Restaurants and Corporate Caterers believe in the youth of this country and we promote them through sports and talent development. We are the official caterers and co-sponsors of Tusker Project Fame musical talent search for the last four years.

In 2010 we sponsored the San Valencia Rally School, the first of its kind in Africa, and two drivers; - Phineas Kimathi and Asad “Kalulu” Khan_in the KCB Kenya National Rally Championship selected events.

Previously we sponsored the Yoga Brothers who dribbled a football into the Guinness Book of Records ball juggling category.

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A Career with the Hilton Hotel opens up the world of hospitality to you

Hilton Hotel provides a terrific range of career opportunities.

Whether you are a seasoned professional or just starting out in this very exciting industry, we would be delighted to welcome you to our family.

At Hilton Nairobi, we provide opportunities beyond your imagination. Our international presence, strong growth plans and personal development will help you achieve your career goals and more.

You can be part of a strong and growing company and you can join a special family, one dedicated to a positive, productive and diverse working environment.

We are currently looking for a truly outstanding individual with boundless energy and enthusiasm for Food and Beverage Operations to fill the position of:

Restaurants Manager
Job Ref No. 23/2011

Principle Responsibility & Position Purpose:

Reporting to the Food and Beverage Manager, the holder of this position will be responsible for managing, directing and organizing restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

Essential Functions:

Maximizes restaurants’ profitability; implements effective controls of food, beverage, and labour costs and monitors the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labour expenses.Develops and implements cost saving and profit enhancement measures for the restaurants.Regularly reviews and evaluates the degree of customer satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with customers.Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas.Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined customer market; promotes the cross-selling of other hotel outlets and the company.Conduct all administration work including but not limited to attendance records, duty roasters, guests history records and log books.University degree in Hotel Management or equivalent.At least five years experience in related field preferred. Hotel restaurant management experience preferred.Experience with supervision of employees required.Must be conversant with Micros POS.Knowledge about the facilities of the Hilton Hotels worldwide and Hilton Nairobi in particular will be an added advantage.Specific Job Knowledge, Skills and Abilities:
Outgoing, punctual, people oriented, excellent communication skills, customer focused, excellent administration skills.Knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques and guest interaction.Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.Ability to work under pressure and deal with stressful situations during busy periods.Interpersonal skills to provide overall guest satisfaction.Application Process:

Excellent future career opportunities are available within the organization. Compensation and benefits are commensurate with background and experience.

Interested candidates are invited to strictly email their cover letter and CV, clearly detailing their current remuneration to Nairobi_Recruitment@hilton.com before end of day 14th September 2011.

Only shortlisted candidates will be contacted.

Hilton Nairobi is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.

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