Business Operations Manager - Kenya

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Business Operations Manager - Kenya
Business Operations Manager - Kenya

Job ID ITD-0361084 Job type Full-time Complementary
Work country Kenya Posted 04-Apr-2011
Work city - Any Job area IT & Telecommunications (non consulting)
Travel 25% travel annually Job category Enterprise Operations
Business unit IBM Gbl Account Job role Business Operations Professional
Job role skillset Commercial Management
Commissionable/Sales-Incentive jobs only No

Job description
This role is responsible for operations management. This could include revenue; profit performance; development and management of business processes including quality assurance, business controls and procedures; client satisfaction deployment and ratings; and plan administration. They develop and administer unit revenue, cost, and expense budgets, and manage each to optimization. They are measured on revenue, profit, client satisfaction and satisfactory audits.

Required

* High School Diploma/GED
* At least 2 years experience in Applying Knowledge of Client Organization and Structure
* At least 2 years experience in Applying Basic Business and Financial Concepts
* At least 2 years experience in Performing Business Planning
* At least 2 years experience in Performing Issue Resolution
* At least 2 years experience in Advising Regarding IBM Audit and Control Procedures
* At least 2 years experience in Performing Risk Management
* At least 2 years experience in Managing Business Controls
* At least 2 years experience in Using Cross-Functional Teams
* At least 2 years experience in Leading Business Process Assessment/Implementation
* At least 2 years experience in Managing Contract Financial Performance
* English: Fluent

Preferred

* French : Fluent

Additional information
This position is based in Kenya.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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