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Tour Manager.
Our client a tour and travel company is urgently seeking to fill the above position in Nairobi.
Duties & Responsibilities
Guide Tour Consultants on development of domestic and international packages
Bring in new business to the company by preparing packages for prospective clients,
Ensure bookings are made through preferred suppliers wherever possible. Designing flexible tour packages to meet the needs of different clients;
Coach and guide staff, to ensure optimum performance and world class service at all times :-
Coordinate Tours Department and ensure that the department is running smoothly
Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;
Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points
Helping with passport and immigration issues
Communicating a range of information on itineraries, destinations and culture;
Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop
Ensuring that the tour is running smoothly for individual members of the group
Developing mechanisms to achieve the client’s/group needs/objectives.
Tracking budgets and expenses while Providing activity/statistical summary reports
Liaising with hotels, coach companies, restaurants and other clients;
advising about facilities, such as sights, restaurants and shops, at each destination;
Arranging for clients transportation from the airport to the hotel or from one hotel to another both locally and internationally.
Car hire for group safaris/individuals
Tours & Travel Job Qualifications
Bachelor of tourism management,
Skills in creating Tour packages
Marketing skills added advantage
Customer service skills
Excellent team player
Qualified Candidates to send in their CVs to recruitment@frank-mgt.com on or before midday of 20th February, 2015
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