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Jun 24, 2023

Customer Account Managers at JIJI


Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| Shopping and E-commerce in Kenya. We have had a tremendous impact among our buyers and sellers which has positively contributed to their growth.


We are looking for results driven Ghanaian Speaking Customer Account Managers to boost our revenue growth and profitability.


RESPONSIBILITIES



  • Maintain and develop long term relationships with key stakeholders and decision makers

  • Achieve agreed upon sales targets and outcomes within stipulated schedule

  • Expedite the resolution of customer problems and complaints to maximize satisfaction

  • Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales

  • Continuously improve sales skills through customer feedback, personal learning initiatives etc


REQUIREMENTS


We believe that you will succeed better if you possess the following:



  • Highly motivated and target driven with a proven track record in sales

  • Excellent selling, negotiation and communication skills

  • Previous experience in a Sales

  • MUST be able to communicate FLUENTLY in Ghanaian National Language

  • Excellent written and verbal communication skills.

  • Relationship management skills

  • Integrity and Professionalism

  • Degree/ Diploma in Marketing


BENEFITS


That’s why we offer you the following benefits:



  • Compensation – A Competitive retainer plus bonus/commission on all sales

  • It’s not all work – We have monthly TGIF, Staff Transport, no dress code, Beautiful office outdoors where you can change scenery to break monotony

  • Brilliant, young, energetic and friendly team

  • Interact with brilliant minds from all our team who have a global presence


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