We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

We are a Telecommunications support company with offices in the South Western states of the Federation; there is an imperative need to strengthen our Human Capital capacity and sustain the competitive edge
advantage of our company hence, we are recruiting young, resourceful and honest persons for the following positions:

1.) Accountant

Qualifications
Graduate (HND)Minimum of3 years’ experience as an AccountantProficiency in the use of MS Excel and other Accounting PackagesACCA is an added advantage
2.) Auditor

Qualifications Graduate (HND)Minimum of 3 years’ experience as an AuditorProficiency in the use of MS Excel and other Accounting PackagesICAN/ ACCA
3.) Operations Officer

Qualifications GraduateMinimum of 3 years’ experience as an Operations OfficerExcellent Management skillsComputer Literate4.) Accounts Officers

Qualifications HND/BSC Accounting or ATSComputer Literate
5.) Administrative Officer

Qualifications GraduateMinimum of 3 years’ experience as an Administrative OfficerExcellent Management skillsComputer LiterateHow to Apply
Interested and qualified candidates should send application and CV to: urlrecruitment@yahoo.com

Application Deadline 10th March, 2013

View the original article here

Our client an integrated telecommunications solutions provider operating in Kenya seeks to recruit a VAS Manager to effectively achieve its strategic objectives.
The candidate will be responsible for engineering, building and optimizing of VAS services and platforms including content, messaging and enterprise application platforms according to the marketing and organizational objectives.

Key Responsibilities/Execution Activities

1. Operational (incl. Planning):Translating marketing requirements to tangible projects for implementation in the existing and new platformsDesign, development and realisation of new VAS platforms in line with marketing roadmap and according to TTM process.Support feasibility and development of new marketing products and service offersAnalyze network statistics and recommend/undertake corrective actions according to set KPIForecast VAS capacity needs and liaise with PMO and Sourcing to procureWork with vendors to install new or upgrades/extensions/expansion of VAS platformsEvaluate and undertake integrations with new network elementsAcceptance testing and commissioning of new platforms and integrationsLiaise with FT group skill centres to obtain validation and support on new VAS platforms, technical direction, upgrades and integrationsUpdate naming, configuration and engineering documents after network/node changesPlanning and implementing capacity, configuration changes and feature upgrades for existing VAS platforms for example CDMA SMSC, GSM SMSC,  MMS, MIEP (WAP portal), USSD, IMOVED, VMS, CRBT, SACC, SAPC, OTA, Zebra, etcPlanning and implementing capacity, configuration changes and feature upgrades for content and data charging (AAA) nodes including the rating and charging nodes (SACC/SAPC/AAA and IN) Participate in investigation and resolution of 2/3rd level trouble tickets escalated from O&MManaging all short codes provisioning and integrations with Content providers.Produce technical specifications for VAS products defined by marketingApply FT group and vendor security guidelines to maintain optimum security of the VAS platformsObservation of KPI as a pro-active measure to prevent service degradation and most specifically after network interventions Write Work Orders for marketing and optimization requirements and manage execution and reporting, including hand over to O&MContribute to Post incidence reviews, root cause analysis and implement recommendations of PIRGoals setting, activity monitoring; KPIs follow-up; dead-lines monitoring.Coaching, mentoring, induction, delegation of tasks& authority, job rotation,career path, direct reports participation in trainings/conferences/seminars4. Strategy Elaboration (incl. Planning and Strategic Forecasting and Policies):Company level, departmental or sub-departmental levels.5. Reviewing Job Descriptions of the team: Prepare job descriptions for all the new jobs appeared into the teamUpdate job descriptions for the team jobs, as per the internal proceduresCost Optimization responsibilities:   Annual Operating Budget/Project Budget/Sales Revenue: CAPEXEducation Background & Experience:Bachelor Level Engineering Degree or equivalent in Electrical and Electronics, telecommunications, IT or related FieldAt least 3 years’ experience in a similar positionSystems/Servers/firewalls installation, management, configurationProficient in Internetworking and LANIn depth knowledge of DB systems and ecommerce applicationsTraining in team managementIndustry certifications in network, DB applications and VAS productsExcellent Computer ProficiencyTeam playerInitiative and hands onAbility to work without supervision Ability to work long hours to meet deadlinesGood interpersonal skillsDeadline for application is Tuesday 19th June 2012.
Please note that only qualified candidates will be contacted.

Telecommunications Chief Executive Officer

South Sudan

(Attractive salary plus free housing, air tickets, transportation and medical)

Job Ref. MN 5330

Our client ¡s a well established telecom infrastructure development company operating in Africa who wishes to recruit a CEO for its operations in South Sudan (based in Juba) to service the telecom sector.

Job Profile

Overall responsibility for the P&L and Balance Sheet;Organize and run the operations to cover rollout and managed services of mobile telecom infrastructure.Closely coordinate with government agencies such as regulatory bodies, tax authorities.Coordinate with operators for rollout activities and supervise RF Mapping processes.Develop and improve customer relationships.Drive local sales effort of the company.Develop strategies for pricing and trend development.Study and analyze local market and various opportunities.Manage all local staff, reporting into him / her directly.Overlook all support functions: HR, Legal, Tax, Regulatory, Finance, IT, Procurement etc.Various additional services as required from time to time by Company.BSc in Engineering with business background.Business acumen to drive sales and projects.People management and motivation skills.Customer service skills.Experience in the telecoms sector is mandatory.Send your application with a detailed CV and a daytime telephone number.

Please also summarize yourself as follows:

Job Ref NoYour NameCurrent / Past Salary: Year 2011 pm, Year 2012 pmYear 2012 Benefits: If house state market rent; if car state ccEmail your application and detailed CV before 4th May 2012 to: recruit@manpowerservicesgroup.com

Job Title: Corporate Sales Manager

Number of Positions Open: 1

Reports To: Director – Platinum, Corporate & SME

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary

Our client is a leading telecommunications and mobile service provider. They are Kenya's most innovative mobile phone operator.

Primary Responsibilities

Developing, managing the implementation and execution of Corporate sales strategy.Manage Corporate sales activities to maximize sales revenues and maintain sustainable sales growth in order to achieve revenue targets and ARPU objectives.Ensure the development and maintenance of optimal Customer Relationships so as to ensure retention and reduce churn.Direct the development and implementation of sales processes, tools and capabilities within the corporate segmentProvide sales leadership to the team by mentoring, motivating, encouraging, and delivering results; Responsible for building and growing the sales team; Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.Understand and identify customer's ICT/telecommunication needs through in-depth account planning and profiling.Understand and appreciate market trends, competitors' movement and industry information so as to serve customers better.Provide one-stop ICT experience to customers. Track lead bids or RFPs to ensure proposals are submitted in order to win; ensure that all customers' pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.Prepare budgets and approve budget expenditures; Controls expenses to meet budget guidelines.University Degree in business, sales, or marketing or equivalent training in business or sales management 8+ years with at least 2 - 5 years leadership experience in corporate sales and relationship management of large multi –national corporations.At least 5 years experience Telecommunications Industry or FMCG environment will be an added advantage.Experience in selling to, and management of, customers with managed services in the areas of WAN, LAN, Hosting, Messaging, Security, VoIP, infrastructure management, mobility, outsourcing/out-tasking Clean driver licenseOutstanding leadership and communication skillsAbility to Engage and partner with customer and internal staff as required.Ability to identify and qualify revenue generating opportunities Solid knowledge of direct sales; channel and indirect sales experience desirable Proven track record in Sales Experience in building and development of channel. Creating solutions for customers based on their business & IT initiativesIT literacyKnowledge of English and/or French How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by:

Sending CV’s to: info@personnelresource.com

Only short listed candidates will be contacted.

Please quote kenyanjobs.blogspot.com as the source of the job advert

JOB OPPORTUNITIES IN TELECOMMUNICATIONS TRAINING CENTRE:
Our client is an international training solutions provider that offers end-to-end learning and skill-building
solutions that impact business performance through enhanced employee productivity, customer profitability
and effective talent transformation.

With the company expanding to several countries in Africa, our client wishes to recruit a several positions to manage its training interventions in Customer Care and Sales. The following are the positions to be filled.

1. REGIONAL MANAGER:
The position will be responsible for ensuring that the training requirements for the region for both sales and
service are met as per the training needs identified. They will also act as a key contact between the central
team and regional training resources.

Main Responsibilities:
The candidate will be expected to carry out responsibilities in line with their job title. These responsibilities
include:
1. Giving strategic direction to the training needs of a region.Utilizing in-depth understanding of the core purpose of training at regional level and devise training strategy accordingly.
Closely collaborating with business at the regional as well as the local operating country level so that
both the sides are on the same platform in identifying and addressing training needs.
Managing manpower challenges of the organization based on an understanding of the region and
design the training calendar accordingly
Reviewing existing strategies on periodic basis to make changes and modifications as and when
necessary.
Acting as the Company representative at the Regional level.
2. Effective training execution at the Regional level.
Responsible for effective and seamless implementation of the training plan at regional level.
Working along with the Sales and CS Practice head to finalize the content and training execution
guidelines.
Working in alignment with the Regional training team of the client to design, plan and execute
training effectively.
Analyzing the regional training reports and tracking the progress made through training interventions.
Identifying areas of further improvement through delivery, content modification or training design.
Responsible for the number of Training man days in accordance to the training calendar and agreed
upon at each Operating country as well as budgets, cost and profit.
Responsible for establishing a Management Information System for the region handled.
3. Performance, people and process management.
Responsible for performance and growth of the people reporting into him through skill enhancement
by putting them through training workshops.
Creating growth channels for his team members and hand hold them in their endeavors from time to
time.
Creating and audit the processes followed at each Operating Country within the region to ensure that
there are no gaps and process is complied to.
Managing Reward and Recognition at the Regional level

Responsible for manpower recruitment at the regional level along with the Sales and CS practice Head
as well as with the L&D managers of the client.
4. Strategizing the training needs at the Operating Country as well as the Regional level.
5. Finalizing the training calendar at the Operating Country and the Regional level
6. Skill Building of CS and sales trainers in the region.
7. Deciding on the Reward & Recognition Program
8. Finalizing on the content along with the CS and Sales Practice Head

Minimum Requirements:
The successful candidate should possess the following:
Relevant Post Graduate/MBA Degree
Total experience of more than 8 years of handling operations or training in a medium to a large sized
organization preferably in a telecom/FMCG industry.
Expert in MS – Office
The successful candidate should also possess the following personal attributes:
Strong Communication Skills – Both written and spoken
People’s person who has the ability to create bonds easily and quickly
Good Presentation Skills
Execution and Operational Expertise
Ability to engage and build relations with multiple stakeholders, including trainers, L&D managers and

2. TEAM MEMBER – CONTENT DEVELOPMENT:
Reporting to the Practice Head – Sales/Customer Service, the candidate will be expected to carry out responsibilities in line with their job title. The main responsibility in line with the job title is Creation and customization of Content as
per the business and people requirement of the Operating country. This will be achieved by:
Understanding and studying the business challenges and the market reality of the region operating in. Should be able to create effective content on Product, Process and Skills for both the Sales and CS staff working at different levels.
Updating knowledge on operating country’s laws and regulation so as to create content accordingly which helps the sales and CS staff to sell products and service clients while complying with the local laws.
Getting an in-depth understanding of the training requirements of the sales and CS staff so as to create the content accordingly.
Updating knowledge about the competition, company products, pricing and the industry so as create a useful and effective content.
Aligning with Sales and CS trainers to get the feedback on the training program conducted so that relevant changes can be made.
Constructing learning solutions while ensuring quality norms and creating facilitator and participant guides as well as other training material.
Conducting field study as and when required to obtain ground level data and pilot programs and Train the trainers for trainers on the content

Minimum Requirements:
The successful candidate should possess the following:
Have a Post Graduate/MBA/Graduate in English Literature/Mass communication
Should have created content or conducted Training programs for the telecom industry.
Have experience in training, preferably in telecommunications companies or call care centers, coupled with good writing skills
Have experience in telecommunications industry and specifically in Sales or Customer Service (CS) experience
would be preferred.
Proficiency in MS – Office

The successful candidate should also possess the following personal attributes:
Strong and creative Written Communication Skills. Relevant experience in writing/ editing/ proof reading for
tutorials and technical articles would be added advantage.
Team Player with research or structured initiative orientation
Persons with strong sense of logic and analytical ability and sound visualization skills
Eye for detail with ability to work with deadlines
Ability to conceive, analyze and explain complex situations and circumstances in simple ways to broad consumer audience
Familiarity with online publishing and being active in the online world through blogging or other avenues is a
strong plus

3. CUSTOMER SERVICE TRAINER:
Main Responsibilities
Reporting to the Practice Head – Customer Service, the candidate will be expected to carry out
responsibilities in line with their job title. These responsibilities include:
1. Managing Operations effectively at the state/province/zonal level
Ensuring that the training is delivered on time with at least the minimum defined number of people.
Acting as a bridge to bring the market realities to business and translate the business strategies at the
ground level for implementation.
Complying with the processes defined and ensuring that the reports like Post Training Reports (PTR),
attendance sheets, Impact stories are filled and submitted on time.
Ensuring that the maximum number of role holders is covered for training and thus the training
benefit is extended to its utmost.
Arranging for the maintenance and procurement of all necessary equipment and materials relating to
effective delivery and measurement of training.

2. Knowledge and skill enhancement of the CS personnel so that they are more competent to meet the
defined business metrics
Evaluating the extent of knowledge enhancement by conducting Job Knowledge quiz
Impacting productivity of CS personnel by enhancing their Customer Service skills through effective
training delivery
Continuously improving in training delivery and content by analyzing PTR and feedback scores.
Imparting training programs at all levels, from Basic customer service processes, systems, tools and
skills to handling escalations
On the floor coaching of the Customer Service personnel as and when required to tackle and
understand on the field nuances.
3. Customization of Content as per the business and people requirement of the operating country
Gaining an understanding and studying the business challenges and the market reality of the region
operating in.
Updating knowledge on operating country’s laws and regulation so as to update content accordingly
which helps the customer service staff to sell products/resolve customer queries while complying with
the local laws.
Getting an in-depth understanding of the training requirements of the sales staff so as to modify the
content accordingly.
Updating knowledge about the competition, company products, pricing and the industry so as to give
inputs in creating a useful and effective content.
4. Planning the training calendar in conjunction with the Zonal CSD Head.
5. Customizing the content of the training program depending on the demographics and people need in
consultation with the Content Team.
6. Planning their calendar on alternating between ILT and Coaching depending upon the need and
availability of the CS personnel.

Minimum Requirements:
The successful candidate should possess the following:
Relevant Graduate or Post Graduate Degree
5 – 7 years Customer Service Experience. Preferred will be 2 years telecom experience
Knowledge of the country’s local language
Expert in MS- Office

The successful candidate should also possess the following personal attributes:
Strong Communication Skills – Both written and spoken
A people’s person who has the ability to create bonds easily and quickly and the ability to engage and
build relations with multiple stakeholders, including trainees, managers and others
Good Presentation Skills and knowledge on the subject matter
The candidate should be able to present himself as a mentor for guidance and knowledge

4. SALES TRAINER:
Reporting to the Regional Manager – Sales, the candidate will be expected to carry out responsibilities in line
with their job title. These responsibilities include:
1. Managing Operations effectively at the state/province/zonal level
Ensuring that the training is delivered on time with at least the minimum defined number of people.
Acting as a bridge to bring the market realities to business and translate the business strategies at the
ground level for implementation.
Complying with the processes defined and ensuring that the reports like Post Training Reports (PTR),
attendance sheets, Impact stories are filled and submitted on time.
Ensuring that the maximum number of role holders is covered for training and thus the training
benefit is extended to its utmost.
Arranging for the maintenance and procurement of all necessary equipment and materials relating to
effective delivery and measurement of training.
2. Knowledge and skill enhancement of the sales personnel so that they are more competent to meet the
defined business metrics
Evaluating the extent of knowledge enhancement by conducting Job Knowledge quiz
Impacting productivity of sales personnel by enhancing their sales skills through effective training
delivery
Continuously improving in training delivery and content by analyzing PTR and feedback scores.
Imparting training programs at all levels, from Basic selling skills to advanced levels.
On the field coaching of the sales personnel as and when required to tackle and understand on the
field nuances.
3. Customization of Content as per the business and people requirement of the operating country
Understanding and studying the business challenges and the market reality of the region operating in.
Updating knowledge on operating country’s laws and regulation so as to update content accordingly
which helps the sales staff to sell products while complying with the local laws.
Getting an in-depth understanding of the training requirements of the sales staff so as to modify the
content accordingly.
Updating knowledge about the competition, company products, pricing and the industry so as to give
inputs in creating a useful and effective content.
4. Planning the training calendar in conjunction with the Zonal Sales Head.
5. Customizing the content of the training program depending on the demographics and people need in
consultation with the Content Team.
6. Planning their calendar on alternating between ILT and Coaching depending upon the need and
availability of the sales personnel.

Minimum Requirements:
The successful candidate should possess the following:
Relevant Graduate Degree. A Post Graduate Degree will be an added advantage
5 – 7 years Sales Experience – preferably will be 2 years telecom experience
Practical experience in training in sales set up, preferably in a telecommunications company
Knowledge of the country’s local language
Expert in MS- Office
The successful candidate should also possess the following personal attributes:
Strong Communication Skills – Both written and spoken
Ability to create bonds easily and quickly and the ability to engage and build relations with multiple
stakeholders, including trainees, managers and others
Good Presentation Skills and knowledge on the subject matter
Ability to present himself as a mentor for guidance and knowledge

Interested candidates should send their application letters and detailed CV by email ONLY to recruitkenya@kimberly-ryan.net by 20th October 2010

Please note that ONLY shortlisted candidates will be contacted.

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