Credit Bank Branch Manager, Operations Manager and Credit Officers Jobs in Kenya

Credit Bank (CB) is an established commercial bank and is rapidly growing its branches so as to grow the network.

As a testimony to the commitment to our growth strategy, CB scooped second position in customer satisfaction in the recent banking awards.

To support this growth strategy, we are looking for dynamic, proactive professionals with strong credentials and relevant work experience to fill the following positions:

1. Branch Manager
Ref: HRBM/01/11

Reporting to the Head of Retail Banking, the incumbent will be responsible for achievement of business targets and effective management of branch operations within the bank’s regulatory framework, policies and risk guidelines.

Main Duties:

Business planning and growth (deposits and lending) as well as customer growth and retentionManagement information reporting and integrity Profit improvement and cost managementQuality of service in branch service deliveryMinimization of exposures to and impact of operational risks inherent in branch service deliveryLeadership which translates into conducive work environment and employee satisfaction at the branchBranch structure and application of established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilization and cost containmentMinimum qualification and experience required:
Minimum B Plain or equivalentUniversity Degree — Upper second or equivalentProficiency in computer use including MS Office tools and banking systemsAt least 7 years banking experience 2 of which should be in Branch Management, Sales or Relationship Management position2. Branch Operations Manager
Ref: HRBOM/02/11

Reporting to the Branch Manager, the successful candidate will be responsible for running effective branch operations leading to provision of excellent customer service, profitability and business growth.

Main Duties:

Oversee and implement the Bank strategy at the branch levelOversee customer service delivery, maintenance and improvement of retail banking service standardsCentral operations - clearing, payments, cash management and reconciliationFacilitate effective relationship management for external and internal customersEnsure compliance with regulatory and policy requirements with regards to banking environmentEnsure and oversee that the information in the banking core system is accurate and up to dateMinimum qualification and experience required:
Minimum B Plain or equivalentUniversity Degree — Upper second or equivalentProficiency in computer use including MS Office tools and banking systemsMust have a minimum of 3 years working experience with solid knowledge of Bank OperationsA team player with ability to work with minimum supervisionMust be flexible in availability and mobility to perform required job functions3. Credit Officers
Ref: HRCO/03/11

The Credit Officer through teamwork will effectively handle credit function operations in order to ensure a profitable line of business and a quality loan book.

Key Duties

Undertake credit appraisal to vet all credit proposals from all branchesCredit risk analysis generation and evaluation in accordance to the CB credit policyEvaluation of customer needs and activities of the competition in liaison with the marketing department and the branches with regard to Credit Bank Limited Work hand in hand with CB business team to source for new businessManage customer and stakeholder relations in accordance with agreed SLAsBranch support and inspection / verification of credit and internal lending policies and proceduresMinimum qualification and experience required:
Bachelor’s degree in business/finance related fieldProven experience in credit policy understanding and implementationProven experience in lending and customer care to create a balance between credit risk and customer serviceAt least three (3) years experience in a credit function of a financial institutionExcellent interpersonal, organization and people management skillsExcellent communication and presentation skills, with outstanding reporting skillsApplications accompanied by copies of certificates, detailed C.V indicating current remuneration, testimonials and daytime telephone contact should be forwarded to the address here-in below by May 27, 2011. Please indicate the vacancy applied for and quote the reference number on the envelope.

Head of Human Resources,
Credit Bank Limited,
P.O. Box 61064-00200,
Nairobi.

NB: Only short listed candidates will be contacted.

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