Jan 17, 2013
Branch: Homabay, Migori and Siaya
Salary: 15,000 Depending on qualifications
Reports To: Regional Customer Service Officer.
Purpose of the job:
Manages the Customer Service & operational aspect of the Branch.
Develops and monitors adherence to policies and procedures for this purpose.Functions/Responsibilities:
Be familiar with all FEP products, policies & guidelines and apply them as required.Market and cross sell FEPs products.Provide excellent Customer Services to the Branches customers.Administer the Branch Office operations in the branch as well as supporting Marketers and county chairs within the Branch.Timely production of all reports on branch performance.Review branch performance and report monthly on branch profitability to the Regional Customer Service /Operations Supervisors in liaison with the accountant.Participate in the preparation and management of the operational budgets for the Branch.Ensure compliance with regulatory and statutory provisions regarding risk management, prompt reporting of risk provisions within the Branch, this includes County/ Municipal licenses.Respond to emails and queries from the customers, Managers, colleagues, e.t.c with the agreed Turnaround time.Any other duties as may be assigned by the Regional Customer Service OfficerSkills / Experience:Competencies
Good leadership and business skills,Strong communication and Negotiation skills.Good interpersonal skills.People management skills.Planning and organizational skills.Good presentation skills.Complaints handling skills.Listening and questioning skills.Good in relationship building and maintaining.Excellent sales and marketing skills.High initiative and ability to work independently with minimum supervision,A person of high integrity and ethical behavior is a key requirement,Be result oriented and possess excellent communication and interpersonal skillsQualifications (Education and Experience)1 year experience in customer service/Office Administration.Conversant with computer packages, conversant with Microsoft Excel.Diploma in Business related course or Secretarial stage 2 (KNEC)Growth in Customer numbersBudget controlsPetty cash managementOffice OrganizationTimely provision of stationery, furniture and equipment to branchesPrudent petty cash management High Revenues in comparison to expenditureIf you feel you have met the above expectations forward your resume and testimonials to vacancies@fep-group.com on or before 22nd January 2013.The position is urgent and the C.V ‘s received at the initial stage will be shortlisted (Only those that will have met the requirements).Branch: Homabay, Migori and Siaya
Salary: 15,000 Depending on qualifications
Reports To: Regional Customer Service Officer.
Purpose of the job:
Manages the Customer Service & operational aspect of the Branch.
Develops and monitors adherence to policies and procedures for this purpose.Functions/Responsibilities:
Be familiar with all FEP products, policies & guidelines and apply them as required.Market and cross sell FEPs products.Provide excellent Customer Services to the Branches customers.Administer the Branch Office operations in the branch as well as supporting Marketers and county chairs within the Branch.Timely production of all reports on branch performance.Review branch performance and report monthly on branch profitability to the Regional Customer Service /Operations Supervisors in liaison with the accountant.Participate in the preparation and management of the operational budgets for the Branch.Ensure compliance with regulatory and statutory provisions regarding risk management, prompt reporting of risk provisions within the Branch, this includes County/ Municipal licenses.Respond to emails and queries from the customers, Managers, colleagues, e.t.c with the agreed Turnaround time.Any other duties as may be assigned by the Regional Customer Service OfficerSkills / Experience:Competencies
Good leadership and business skills,Strong communication and Negotiation skills.Good interpersonal skills.People management skills.Planning and organizational skills.Good presentation skills.Complaints handling skills.Listening and questioning skills.Good in relationship building and maintaining.Excellent sales and marketing skills.High initiative and ability to work independently with minimum supervision,A person of high integrity and ethical behavior is a key requirement,Be result oriented and possess excellent communication and interpersonal skillsQualifications (Education and Experience)1 year experience in customer service/Office Administration.Conversant with computer packages, conversant with Microsoft Excel.Diploma in Business related course or Secretarial stage 2 (KNEC)Growth in Customer numbersBudget controlsPetty cash managementOffice OrganizationTimely provision of stationery, furniture and equipment to branchesPrudent petty cash management High Revenues in comparison to expenditureIf you feel you have met the above expectations forward your resume and testimonials to vacancies@fep-group.com on or before 22nd January 2013.The position is urgent and the C.V ‘s received at the initial stage will be shortlisted (Only those that will have met the requirements).Sep 28, 2012
RCTP is seeking 2 motivated, proactive individuals (one male and one female) who have research experience, preferably with qualitative interviews to fill the following vacancy:
Qualitative interviewer for a research project known as “Shamba Maisha,” a pilot agricultural intervention focused on improving food security and HIV health outcomes through microfinance loans, water pump provision, and agricultural and financial training. Shamba Maisha offers FACES patients the ability to improve their household nutrition and health through a farming intervention. The vacant position being filled is that of a qualitative interviewer who will conduct in-depth interviews with the participants of Shamba Maisha.
Position: Qualitative Research Interviewer Location: Migori and Rongo District Hospital – Nyanza Province
Job Summary: The Qualitative Research interviewers are responsible for conducting interviews; overseeing recruitment and data collection and management, coordinating the transcription and translation of interviews; ensuring that the recruitment and retention goals of the study are met; and if skills and interests align, participate in data analysis and manuscript development.
Preferred: Masters of Science or Advanced Degree in the Social Sciences, Medicine, Nursing, Agriculture, Nutrition or Public Health or other relevant field.
Experience conducting qualitative interviews, 2-3 years of experience strongly preferred.
Knowledge, Skills and Abilities:Excellent interpersonal, organizational, and communication skills, including the ability to maintain frequent contact using cell phone, email, and internet-based phone (i.e. Skype).Ability to monitor, gather and evaluate information of broad scope and complexityAbility to communicate effectively both orally and in writing in English, Kiswahili, and Dholuo.Ability to translate Dholuo and Kiswahili into written English proficientlyInterest in working in an innovative and demanding environment, with extensive travel to rural sites in southern Nyanza Province.Enthusiasm for rural agricultural, health, and/or economic development work.Ability to multi-task, problem solve, and work with others to resolve challenges.Ability to follow-up on tasks and follow through on deadlines are critical skills in this positionStrong communication, training, leadership skills.Open-minded and willing to learn new skills and approaches to researchCompetent with computer software applications including Microsoft Office programs (Word, Excel, PowerPoint). Some experience with qualitative data management software (Atlas Ti, NVivo, other), and web-based applications (Skype) would be preferred but is not required.Manage the implementation of the Shamba Maisha qualitative research study in line with Kenyan/KEMRI and US/UCSF regulations and standards.Conduct and coordinate qualitative research study activities including the recruitment, screening, and data collection for qualitative research study participants according to the study protocol and standard operating procedures.Adhere to the principles of ethical research according to human subjects review protocolsConducting in-depth interviews of study participants and key informants at Migori and Rongo District Hospitals.Manage financial resources with support from FACES staff.Provide monthly reports on the qualitative study progress and regularly communicate with the Study Investigators at UCSF, KEMRI, and UC Davis.Act as liaison between the Principal Investigators in Kisumu, Nairobi, and San Francisco as well as other Institutional officials and committees for the Shamba Qualitative Study.Other duties as specified by the investigators.If time and budgeting allow for it: analyze qualitative data in conjunction with UCSF and KEMRI investigators and project coordinators using a qualitative research software such as Atlas Ti or NVivoApplications should include the following:A cover letter with current position and salary (if applicable), and date availableA current CV and at least two letters of recommendationCopies of official certificatesCopy of the latest pay slipNames and telephone contacts of at least 3 refereesAn email address and a telephone number (land line or mobile)Applications should be sent electronically to the email addresses below by 2nd October 2012 and followed with hard copies of the same to the address below. HR@kemri-ucsf.org
Human Resources Manager,
KEMRI-RCTP
P.O. Box 614, Code 40100
Kisumu.
Only shortlisted candidates will be contacted.
Dec 24, 2010
They now wish to recruit a suitably qualified Kenyan citizen to fill the position of Chief Executive Officer based in Migori to spearhead the strategic direction of the organization.
The ideal candidate should be between the age of 35-45 years.
Key qualifications
Only short listed candidates will be contacted.
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Nov 3, 2010
Academic / professional Qualifications
This should be addressed to: -
The Chief Executive Officer,
St. Joseph’s Mission Hospital, Migori
P.O. Box 250,
Suna – 40400
Internal candidates are encouraged to apply
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