Position: Corporate Voice Product Manager
Reporting to: Head of B2B Marketing
 Role Purpose: The Corporate Voice Product Manager manages the voice access products portfolio dedicated to Enterprise customers. It encompasses: management of the full product life cycle from development to pruning; launch of product improvement or new product lines; Products’ P&L optimization; Product dashboard publication.NB: Enterprise customers range from SME to Corporate and government: Products and services to manage are: Fixed Voice, ISDN, VOIP, Audio Web Conference, PSTN, Biashara Talk, Toll free number, Premium rate service. Key Duties and Responsibilities.

Responsibilities / Execution activities Constantly analyze and update customers’ needsMonitor industry and competition activityMonitor new possible products or features based on new technical components or services proposed by vendorsManage the products portfolio by:Preparing end of Product lifeImprove existing Product with new features, services, options, …Launch new Product developmentsManage and optimize Products’ P&LOptimize costs with support of IT&N, sourcing and finance teamOptimize revenues by adopting right pricing structure and strategy so to grow volumes and develop market shareLead Product improvement or new development by managing Time To Market (TTM) internal processPrepare right commercialization tools to Sales teamSupport Sales’ Bid reviewsVisit targeted customers to understand better their needs to guide product and process improvements.Define and maintain products’ dashboardsAcademic/ Professional QualificationsDegree in Marketing, Business Management or equivalent.Good knowledge of telecom industry with preferably good understanding of Corporate voice productExcellent command of project management including product specification, and IT developments Good presentation, reporting and communications skillsExcellent presentation skillsTeam playerCustomer oriented Ability to work in transversal organization to deliver results to the teamExcellent analytical and specification skillsResult oriented Excellent organization skills with strong attention to detailSelf-motivated with initiative and autonomy.This position is open to Kenyan citizens only. If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
Application should be sent latest by 15th July 2014, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.

Job sent.

Last updated:21/02/2013Job type:Full timePosition type:PermanentVacancies:1Minimum experience:Less than one yearMinimum education:Compulsory EducationCategory:Jobs in Customer Service / Call Centre / Operations / Data Entry

Experience into VAS industry
Description :

We are looking for a female voice over artist who can lend her voice to our audio products in English.

She must be able to put right, requisite emotions into her voice as and where needed for an audio product, for example a joke, a story or a prompt.
Preferable accent: Nigerian English.
The candidate must be located in or willing to relocate to Lagos.
Some Experience as voice over artist is essential. Fresh budding talent are also welcome, however.
Good voice modulation, Good command over English language Compulsory.

Apply

Apply

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CompanyAspirecom drobinson@aspirecom.co.ukLocationLondon, LondonIndustriesAllJob TypeFull TimePermanentSalary£40,000.00 - £45,000.00  per year
OTE - CommissionContact InformationAspirecom drobinson@aspirecom.co.uk Phone:  020 8348 1819Wholesale Voice Account Manager required by expanding international telecoms wholesale carrier to manage around 25 large PTT, mobile and Tier 1 carriers from the US, Europe and MEA. My client is currently expanding putting further POPs into SA and Kenya to add to the existing ME and London switch's. They are looking for an experienced account manager who has experience of managing large international  carrier accounts, negotiating bi laterals, pricing, margin and large volume minute deals. Please call Dan on 020 8348 1819 for further details or email your cv to mailto:drobinson@aspirecom.co.uk?subject=Wholesale%20Voice%20-%20Carrier%20Account%20Manager

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We are pleased to announce the following vacancy in the VAS Technical Department within the Technical/IT Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Voice Services Planning Engineer

Ref: TECHNICAL/IT _SVSPE_DECEMBER_2011

Reporting to the Senior VAS Planning Manager; the holder of the position will be responsible for evaluation of new and existing hardware, planning & design for new solutions, implementation and integration of new hardware/software, project management, optimization of existing systems and internal process improvement.

Key Responsibilities

Create key performance indicators for new products/services;Play a lead role in marketing proposals, product & services vendor evaluation process; weighted evaluation for new hardware, features and services;Design messaging network, improve & update network diagram when new elements are added; analyze VAS systems network against KPI;Minimize network and service impact for any change and schedule all the planned work;Plan for software and/or hardware upgrades to cater for network growth ;Create and update handover system configuration documentation after software/hardware upgrade;Configure data for new systems with vendor engineer and create/adopt necessary work instruction for existing systems;Perform S.W.O.T Analysis of projects and play a lead role in internal training and transference of skills and knowledge to Engineers and Technicians;Provide recommendation reports to Identify opportunities for improvement and optimization of existing services and create a tool/find out method to get statistical data from the system;Liaise with O&M to implement recommendations to improve system performance and success rate;Analyze the effect of a new/improvement change before & after project implementation;Development and management of Project Plans, activities and project staff;Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.Degree in either Telecommunications, Electronic Engineering or IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP;3-4 years experience in telecommunication environment with VAS (voice and data) equipments 1 year experience as lead engineer on telecommunications related projects;Experience of GSM Intelligent Networks will be an added advantage.Experience with NGN networks for voice will be an added advantage.Experience with 3GPP protocols is essential.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Wednesday, 21st December, 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via email to: hr@safaricom.co.ke

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Job Title: Product Manager - Voice

Location: Telkom Plaza, Nairobi

Department: Marketing and Strategy

Reports to: Offers and Services Marketing Manager

Role description

Responsible for innovation, project management, acquisition, usage, penetration and revenue generation through the services: Internet – IEW, Broadband, Messaging.

Key Responsibilities

1.1. Acquisition targets and Revenue Growth

Voice Services Development

Identify new Voice Services innovations that are potential revenue enhancers or contributors to brand differentiation Define the specifications of new services / applications Source/ develop ideal Voice Services partner/s for these services Develop & Launch Voice Services that is relevant for the various regions/ circles Monitor existing services, make the necessary tweaks and changes to ensure standards and revenue Draw up and adhere to a fixed Voice Services calendar with special interest to Voice Services for red letter days Measuring product performance and identification of key levers of improvement - including design and analysis of relevant reports 1.2. Innovation & Solution deployment
Superior usability and Cutting edge advertising solutions Build product loyalty amongst customersConsistent development and improvement of strategically sound, actionable and targeted marketing business plans centred around Voice Services marketing1.3. Financial Management & Reporting
Ensure internal collaboration, team work development and implementation of key Management routines within the teamEnsuring appropriate feedback is given to enhance business understanding Accurate and timely reporting on revenue performance & budget expenditure on a monthly basis Participate in regular review of Voice revenue Manage the budget assigned to Voice Services MarketingCreate and implement marketing & go to market strategy for Orange Voice Services Documented and approved strategies for Voice Services marketing and revenue.Enhance product strategy through the development of new and innovative products/services through the use of the internet and portals1.5. Relationship Management

Voice Services Promotion
Work with Voice Services owners / partners to create relevant and innovative Voice Services promotions within our medium as well as conventional media that can potentially enhance revenue or lead to brand differentiation Input Voice Services details to circle VAS teams for localized promotions Relationship ManagementEnsure that Orange-Voice Services partner relationships are healthy and mutually beneficial alwaysEducation Background & Experience:
Bachelors Degree or an advanced Diploma in a Business related field; 3 to 5 years hands on experience in Marketing Management and
Excellent knowledge of Voice product management with specific focus on Voice charging systems.significant skills in project management and co-ordination.Experience in evaluating and implementing new technologies. Business knowledge particularly cash flows & financial justifications. Experience in vendor management, vendor selection and negotiation.Proficiency in Computer packages (e.g. MS Office…)strong individual and leadership skillsHe/She will also possess qualities and characteristic of a person interested in management potential. He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessaryExcellent Negotiation and Presentation skillsExcellent interpersonal and communication skills (Both oral and written).Customer OrientedHigh personal standard. Confident, self-assured, personable and presentable.Strong interpersonal and people skillsInnovative and creativeHighly organized, conscientious and detail oriented.Shifts work: NoNight Shift: NoWork During Weekend: NoWork "On-Call": No Deadline: 22nd September 2011

Application to:

Visit our career pages at http://www.orange-tkl.co.ke/, create an account ans upload your CV.

An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.

If you do not hear from us by 30th September, 2011, consider your application unsuccessful.

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Our client a Kenyan medium sized organization providing value added reseller of VoIP, IP PBX, Wi-Fi and microwave solutions is recruiting a Voice Engineer with a bias to IP voice solutions.

Reporting to the CEO, the position serves to effectively design, present, implement, manage and support the next generation voice architecture.

Core responsibilities:

Design, install, and commission, manage and support VoIP and IP Telephony solutionsProject management of all solution deployment projectsPre-sales assistance to the sales team on VoIP and IP Telephony requirementsMake customer presentations in conjunction with sales team Manage support contracts, SLA’s and all install base infrastructureManage the companies service portfolio including financial target achievement, budgeting and growthProduct development in conjunction with marketing teamAny other duty as assigned by the CEO Suitable candidates MUST have the following minimum qualifications:
University degree or HND in Electrical/Telecommunications Engineering, Computer Science or any other related course Diploma graduates with 3 years progressive voice experience can also applyGood understanding of business processes and customer managementHolders of Cisco Certified Voice Professionals / other manufacturer certifications on voice will have an added advantage 1 year experience in handling voice solutions and or IP TelephonyWorking experience with asterisks or any of its derivativesWorking experience with service provider architecture will be an added advantageGood interpersonal skills and ability to communicate at all levelsGood planning and organizational skillsInterested and suitably qualified candidates should send their detailed cover letter and CV indicating their current remuneration to recruit@chevan.co.ke so as to reach on or before 15th August 2011.

Only short listed candidates will be contacted.

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