Senior Officer - Learning & Development

Ref: R –SOLD – MAY- 2014

We are pleased to announce the following vacancy within the Resources Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager - Learning and Development, the job holder will be responsible for researching, designing, developing, facilitating and evaluating Learning & Development initiatives.

The successful candidate will be responsible for:-

Managing the process of identifying learning and development needs based on current and future skills & competencies requirements various Divisions;Development of training content/curriculum for new programs and new products;Planning, developing and coordinating the end to end delivery of all learning and development initiatives;Actual facilitation of induction courses, Product & Services Training and Basic Telecommunication training;Carrying out training evaluation, training Impact analysis and determination of ROI for all training initiatives delivered;Providing accurate periodic reports to the stakeholders;Coordinating the delivery of training by internal and external facilitators;In liaison with supply chain sourcing, maintaining and managing the external training vendor data base;The ideal candidate will possess:-Degree in HR/ Education/ Telecommunication/IT/HR or any business related discipline from a recognized university;Post graduate qualification in human resources;Five years post-graduation experience in a variety of training/technology roles gaining practical experience to complement theoretical knowledge.Proficiency in designing curriculum & module content;Savvy in current training & development program designs – Blended Learning;Good command in training delivery and training evaluation techniques;Ability to manage projects and programs;Ability to coordinate and work in teams;Ability to analyzing thematic training needs; designing thematic blended learning and development solutions incorporating third party learning institutions;Ability to facilitate career counseling and couching sessions;If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before Thursday the 8th of May 2014.

Head Of Talent & Resourcing
Safaricom Ltd Nairobi
Via E-mail to: hr@safaricom.co.ke

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Field Marketing Specialist - Nairobi
 Reporting to Head of Marketing VGE Africa, the successful candidate will execute the Marketing activities to support achievement of VGE’s goals for the African sales region and drive the marketing pipeline so that Vodafone can achieve their objectives in Africa.

Key responsibilities include;

Understand regional customer needs and how Vodafone can deliver business value to meet these needs;Drive all aspects of execution across the Marketing Mix, with a particular focus on demand generation in low penetration accounts and new accounts in the VITA expansion programme;Development of the demand generation programme which delivers new relationships, new conversations and new sales opportunities for our sales teams to engage in;Drive the regional hospitality activities to enhance relationships with key C-level executives;Personally engage in account based marketing activities for a small number of high profile customers at both the pre-sales and post sales / implementation phases;Connect with the local Vodafone OpCo’s and ensure that relevant marketing messages and sales enablement activities are aligned with Vodafone Global Enterprise’s own activities;Increase awareness and perception of Vodafone as a trusted and strategic partner that can help businesses of all sizes gain a competitive edge;Develop a unified voice and consistent enterprise narrative that inspires audiences and ensures maximum impact through a VGEA communication campaign;Execution of a suite of activities  which build a strong reputation for Vodafone Global Enterprise with the key decision makers and influencers in the region;Create and maintain relationship with key journalist from priority media houses and keep database;Responsible for all internal communication programmes, sales enablement activities and  sourcing;Provide support to area sales managers in relation to any BTL activities so as to ensure active participation in creating lead platforms;Collect feedback on product performance from the market and develop all the briefs to be sent to supply chain for purposes of identifying various agencies to execute various activities;Evaluate all marketing agencies on a quarterly basis based on the set performance criteria and prepare the section budget for the financial year ;Responsible for developing, monitoring and reporting on the expenditure of the market activations budget.The ideal candidate should possess the following skills and competencies:Degree in Marketing or related qualification e.g. Public Relations;5 years’ experience as a marketing specialist;At least 2 years’ experience in conveyancing/land laws, commercial law, good knowledge of Criminal and Civil Procedure Codes excellent knowledge of telecommunications, legal and regulatory environment;1 year experience in people and process management.;If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday18th, March 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

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Safaricom Engineering Jobs Kenya 2012
We are pleased to announce the following vacancy in the Regional Operations Department within the Technology Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Wimax Planning Engineer         
Ref: TECHNOLOGY_SWPE__SEP _2012
Reporting to the Senior Manager-RAN Optimization, the position holder will assist in the analysis and design of WiMAX systems in 3.5/3.3/2.6/2.5 GHz using specific Atoll RF planning tools including capacity and frequency planning and proposes optimization techniques through field work.

All these include but not limited to: Interference analysis, Coverage mapping, Link Budget calculations, Profiles Calculation for LOS, Selection of Best sites through analysis of topographical maps; and preparation of BOQ rd.

The job holder’s key responsibilities will be to:
Assist the analysis and design of WiMAX systems in 3.5GHz using specific RF planning tools;
Execution of RF designs for specific markets including capacity and frequency planning and proposes optimization techniques through field work;
Use of Atoll RF planning tools in design of WiMAX;
Use of RF propagation models for use in designing WiMAX networks;
Selection of Best sites through Analysis of topographical maps for sites selection according to coverage;
Interference analysis;
Engineering Design;
Coverage mapping;
Link budget calculations;
Profiles calculation for LOS;
Microwave Links RF calculations and design.

The ideal candidate should possess the following skills & competencies:
Min 2 years of RF network design experience with leading roles as a network planner;
Bachelors of Electrical and Electronic Engineering or communications Engineering Degree;
Specific experience in using commercial RF network planning tools for Wireless Broadband
Working knowledge of IEEE 802.16 standards;
WiMAX Forum Certification is a plus;
Basic understanding of RF propagation models and their application for Wireless Broadband;
Knowledge with RF measurement equipment (spectrum analyzer, power meter, etc.);
Prior RF/microwave experience with a wireless service provider;
Basic understanding and hands-on experience with RF instrumentation and lab tools;
Basic RF systems engineering knowledge and analytical skills;
Experience in operation of cell sites: installation, verification and RF optimization;
Computer Proficiency;
Team Work;
Confidence;
Communications skills
Analytical Thinking, Organized and Goal Oriented
Ability to work under pressure and with tight timelines

Note: This position is located Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Thursday 20th September, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to:  hr@safaricom.co.ke
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View the original article here

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 Vodafone Global Enterprise

As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region. 

East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business. This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation. We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise.In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
 Reporting to the Regional Sales Manager, the job holder will manage the regional customer relationship for multiple nominated Vodafone Global Enterprise customer accounts across the African continent including Vodafone OpCo’s, affiliates, partners and other third parties. The job holder will also drive profitable global revenue contribution and increased market share from integrated products, services and mobile solution offerings.

Key responsibilities will be;

Responsible for the pan-Africa account management of specific nominated Vodafone Global Enterprise accounts and delivery of profitable, long term business of those accounts to Vodafone;Ensures delivery of all Pan-Africa financial targets including revenue and Total Contract Value (TCV), and gross margin;Ensure sales and Net Promoter Score (NPS) targets are achieved;Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers in all countries across the African continent;Works with global and regional third parties to identify & qualify new opportunities’Work with relevant VGE Global Account Manager (GAM) to agree sales strategy and responsibilities within each account;Work together with VGE GAMs & NAMs to develop action plans to ensure account strategies are executed upon;Collaborates on the service relationship with Customers, OpCo’s and Partner Network customer base, agrees and ensure delivery of agreed service levels;Identifies cross sell and up sell opportunities for fixed and mobility services specific to customer industry;As part of Vodafone Global Enterprise team, responsible for representing customer view and insight for product decision mix and product and proposition mix roadmap for customers;Stays industry aware and Influences and collaborates on Global Marketing product development Strategy / IMP for nominated accounts specific propositions and pricing;Oversees new product, services and mobile solutions into account and works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accountsInputs to decisions on new propositions, product mix and services for customers.The ideal candidate should possess the following skills & competencies;Bachelor’s Degree in Engineering or Business related degree;5+ years’ Experience of working for a blue chip multi-national organisation;3+ years engaging with customers in multiple countries inside and outside the African continent;Extensive track record of global accounts/ enterprise solution selling within multi-national companies (in at least one of Must have P&L experience the following areas – communications service provider, technology, financial, pharmaceutical, professional services sectors);Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context;Experience in complex change management in a technological contextTeam player, strong influence and relationship management skills, customer centric;Strong communication and decision making skills – ability to balance conflicting interests;International/Regional business appreciation and expertise– lived and worked in region countries for large amount of time;Strong interpersonal skills with proven track record of results working in a multi-cultural environment across multiple time zones;If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday the 18th January, 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Vodafone Global Enterprise

As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region. 

East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business. This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation. We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise. In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
 Reporting to the Head of Solution Sales, the job holder will consult and work with sales functions, solutions architects, product owners and Vodafone Global Enterprise customers to identify, define, validate and design tailored solutions and emerging solutions (solutions that are pre-BAU in nature). The job holder will also support the Global Account Team in the end-to-end technical engagement, proposal process, and will determine the assigned solution scope and design activities.

Key responsibilities will be;

Engaging at senior management and with global blue-chip companies to identify and drive new multi-country opportunities through thought-leadership;Responsible from assignment of opportunity through to handover to Delivery Unit covering the complete scope of VGE customer offerings, compiling business case and inputting to cost calculations for solution elements;Focus on delivering successful tailored and emerging multi-country solution proposals in an account and responsible for the end-to-end solution design;Engaging with Global Account Managers to extend the pan-Africa scope of their accounts;Develop and maintain cost models and business cases for tailored and emerging solution proposals and ensures fit with the global P&L;Run customer workshops in several African countries to gather detailed functional requirements and specifications and their communicate these with the internal teams;Deliver customer presentations at multiple geographic and regional locations ensuring effective positioning and communication of Vodafone’s global strategy, credentials and capabilities;Work with customer experts to ensure design is constructed in line with the customers’ standards, policies and requirements across footprint.Coordinate all internal and external global solution suppliers; advisor for all service work-streamsCoordinate technical solution on a global basis and utilise resource from Subject Matter Experts, Product Managers, OpCos and Vendors as required;Deal effectively with a rapidly changing and ambiguous environment, lead change and capability enhancement;The ideal candidate should possess the following skills & competencies;Bachelor’s Degree in Engineering or Business related programme;5 years+ working within a multi-national blue-chip company;5 years+ technical sales experience;In-depth knowledge of: Mobile and fixed data communication technologies (including MPLS, IP VPN technologies GSM, GRPS, 3G)Voice communication technologies (including IPT, NGN, IN, Voicemail, GSM etc.)Unified Communication solutions & Fixed Mobile Convergence knowledge;Experience in a telecoms business environment;Base skills in consultative selling and influencing; unlocking the opportunity based on customers’ business requirements;Financial Acumen (e.g. ROI model generation, understanding of CAPEX/OPEX trade-offs).Team player, strong influence and relationship management;A self-starter with a determination to succeed balanced with appropriate tact and diplomacy.Strong communication and presentation skills.Decision making skills – ability to balance conflicting interests.If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 18th January, 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 Vodafone Global Enterprise

As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region. 

East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business. This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation. We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise. In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Sales Operations Manager

Ref: EBUVGEA_SOM__JAN_2013

Reporting to the Integration Africa, the job holder will proactively manage the VGE Africa regional sales performance across all accounts to include forecast of wins, pipeline, resigns, losses, credits to drive deliverable, sustainable growth. The job holder will also support an end to end accountability to deliver accurate and timely input into VGE required forecasts, budgets and plans as required.

Key responsibilities will be;

Provide support in production of monthly reporting of regional sales performance;Support to maintain consistent formats in alignment with VGE requirements to facilitate timely submission of analysis within VGE;Develop, assist and support VGE Country Heads and Sales Teams for customer engagement, business practises and understanding of commercial awareness;Support, develop and implement consistent methodology for capturing, assessing and tracking revenue across the regional teams;Highlight trends and exposures and monitor the accounts to ensure they are up to date;Support programme to drive SFDC corrective action with GAM’s and or Commercial team as required;Support in devising methodology with Commercial Teams relating to Contract Database to ensure GAM’s are current;Increase the visibility of brand and positioning of VGE as the both the leading and preferred supplier of total communications within regions;Drive Net Promoter Score;Drive improvement in service process to remove roadblocks and bottlenecks;Act as central point for GAMs, coordinate and prepare responses and lead on required investigation e.g. assessing new product opportunity;Participate in the analysis of development projects as required.The ideal candidate should possess the following skills & competencies;Bachelor’s degree in Business related field ;5+ years’ Experience of working for a blue chip multi-national organisation;Knowledge in Excel & Visual Basic for Applications (VBA);Knowledge of mobile data application development and operations;Knowledge of operational and service fulfilment issues;Ability to lead in a high-growth, high-uncertainty environments;Team player, strong influence and relationship management;Excellent commercial acumen and the ability to engage and influence at all levels of management, internally & externally;Strong cultural awareness;Ability to create and develop more efficient processes;If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday 18th January, 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Vodafone Global Enterprise

As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region. 

East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business. This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation. We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise. In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Regional Service Manager

Ref: EBUVGEA_RSM_JAN_2013

Reporting to the Service Operations Manager, the job holder will manage the end to end customer service relationship for Vodafone Global Enterprise customers across Vodafone operating companies, affiliates and partners in all geographies. The job holder will also have an end-to-end accountability for aligned service to agreed terms and conditions, and will work with local personnel to meet all service metrics.

Key responsibilities will be;

Directs strategic service aspects of account planning and leadership of one of VGE accounts;Ensures service aspects of account plans signed off and agreed by Vodafone and customer;Formulates service strategies for nominated VGE accounts in conjunction with the Global Account Manager;Identifies opportunities through the service relationship and refers service leads which may come from meetings, clients, other sales force, vendors and others to the GAM;Identifies, agrees and implements where appropriate opportunities to differentiate Vodafone’s service offering for Vodafone Global enterprise customers;Secure, manage and deepen the Vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services;Provides input into the integrated and partnered sales, customer fulfilment and pre and post sales strategy for accounts which drive through all areas of the customers’ business with Vodafone;Accountable for the delivery of all service metrics, in conjunction with local OpCo’s service fulfilment personnel, and the Global Account Manager;Accountable for all internal VGE KPIs, as set by the VGE service management team;Decides quality levels, functionality and capability of services for specific customersDevelops outstanding customer behaviour for specific customers within Vodafone using customer insight data and feedback to improve services Ensure all service review data is reviewed and used to produce overall service improvements plans for each key account;Ensures Service level and billing/usage data is reported on to customer, usually in face-to-face meetings;As part of VGE team, responsible for representing their customer’s views, requirements and insight to the Solutions Management team;Provides input into the Global Account Manager and bid support processes on service issues related to the bid proposal.The ideal candidate should possess the following skills & competencies;Bachelor’s Degree in Engineering or Business related degree;International exposure in a service management role for 8+ years;Track record of global service delivery for global/international enterprise accounts;Deep knowledge of mobile data application development and operations;Deep focus on operational and service fulfilment issues;Ability to lead in a high-growth, high-uncertainty environments;Ability to manage an international and distributed virtual team, and form strong internal relationships;Team player, strong influence and relationship management skills, customer centric;Strong communication and decision making skills – ability to balance conflicting interests.If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 18th January, 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

 Safaricom Limited is the leading mobile telecommunications company in Kenya.We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Investigator

Ref: RM_SI_DECEMBER_2012

Reporting to the Senior Manager - Fraud & Investigations, the Senior Investigator will provide support to the Fraud Management team by undertaking fraud, forensic & other investigations including extracting, analyzing and interpreting data, gathering evidence, summarizing & reporting information gathered and other complex business information in a well understood manner.

Key Responsibilities:

Ensure that all offences of fraud, theft and dishonesty against Safaricom are investigated & reported in a consistent manner;Obtain information required to form an initial assessment of these offences and identify areas of loss;Professionally and forensically gather evidence to be used to support these offences;Prepare investigation reports with the objective of presenting evidence gathered in a professional and concise manner;Perform regular reviews of exceptions reported in business information by analyzing, interpreting, summarizing and presenting for further investigations;Assist in funds tracing, asset identification and asset recovery within fraud cases that have been proven;Proactively gather relevant information that can lead to prevention or discovery of fraud.A Bachelor’s degree preferably in Commerce/Criminology/Accounting/Law/Forensics;3 years working experience in an audit or fraud management departments in a Blue Chip company;Proven work experience in forensic investigations or having undertaken extensive investigative assignments, in a blue chip company, is mandatory;Certification in CPA (K), ACCA or CFE will be an added advantage;Ability to read and interpret documents such as testimonies, police reports, operating & maintenance instructions and legal regulations;Experience in carrying out interviews and interrogations is mandatory;Excellent in Microsoft Office applications;Proficiency in the use of ACL or other widely used data analysis applicationsExcellent communication, analytical and report writing skills;Attention to details and result oriented;Must have the ability to work within strict deadlines under minimum supervision;If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. All applications must be delivered on or before Tuesday 11th  December 2012.

The Senior Manager -Talent Acquisition,
Safaricom Limited
Via email to: hr@safaricom.co.ke

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Engineer - RAN Configuration & Support
Ref: TECHNOLOGY_SERCS__DEC _2012
Reporting to the Senior Manager: Configuration & Support, the position holder will be responsible forProviding long term RAN system configuration and support; On callout for 24 hours daily; Providing 2nd line support to RAN system faults escalated from first line maintenance;Interface with the supplier of the RAN equipment and follow up on escalated problem; RAN subsystem upgrades and major network configuration changes; Develop tools for automation and speed up the support processesThe job holder’s key responsibilities will be to:Ensuring RAN systems (GSM, UMTS) and NEs continuously perform within or exceed KPIs;Ensuring RAN systems and operational availability to support customer traffic;Resolution of faults escalated from 1st Line maintenance teams within SLAs;Ensuring all newly integrated RAN equipment follow & adhere to the laid down acceptance criteria;Perform configuration changes on RAN Network elements & S/W upgrades to meet network KPIs;Analyze network KPIs, logs and warnings and initiate corrective measures to resolve complaints and faults.The ideal candidate should possess the following skills & competencies:3 years working experience in Telecommunications with at least 2 years’ experience in a GSM (RAN) Environment;Relevant Huawei training and experience will be an added advantage;Good understanding of 2G and 3G telecom networks i.e. elements, protocols, services, configuration etc.;Good understanding of Software Upgrades, First Node Implementation, Feature Activations;Experience in IuB over IP and HSDPA offload will be an added advantage;Good working   practical knowledge & understanding of RAN;Good working knowledge of UNIX, Linux, Windows, Oracle and SQL based database systems;Good working knowledge of Microsoft Office tools;Analytical & problem solving skills when handling faults;Must be able to work without supervision & meet tight deadlines/schedules;Presentation skills required occasionally when initiating the use of new procedures & long-term Network fault solutions;Proactive & self-motivated;Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers;If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Wednesday 12th December, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:  hr@safaricom.co.ke

We are pleased to announce the following vacancy within the Risk Management Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Principal Information Risk Officer
Ref: RM_PIRO_NOVEMBER_2012

Reporting to the Head of Department-Enterprise Risk, the job holder will implement a comprehensive program to assess and mitigate current and emerging risks that impact the integrity, availability and confidentiality of information assets and the information environment. 

The job holder will also be responsible for coordinating, evaluating, and reporting on Information risk in a manner that meets compliance and regulatory requirements while enabling business units minimize Information risk.  
 Review and ensure adequate policies are implemented to manage Information Risk across the company;Provide guidance in the interpretations of current policies related to specific situations as they arise;Create awareness on the policies in place across the company and conduct policy exception reviews;Contribute to and critique the development of Information management policies, standards and procedures across the company and the monitoring thereof;Coordinate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company;Develop and embed appropriate Information Risk awareness initiatives across the business.Offer specialist guidance & advisory to other business units for timely assurance of key special projects.Upper second class degree in IT, Business Information Systems (or related technical field) from a recognized university;Holder of at least one of the following certifications: CISA, CISM or CISSP;At least 4 years proven working experience in operational management of Information Systems / Information Security / Information Systems Audit role, or proven experience in business process assurance and/or risk analysis preferably in a telecommunications environment;Detailed knowledge of GSM and IT Networks is essential;Detailed, Methodical and result oriented;Excellent communication skills;Upholds high standards of integrity.If you meet the requirements and are self driven, proactive, innovative and up to the challenge, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before Monday the 19th November 2012.

The Senior Manager-Talent Acquisition
Safaricom Limited
Nairobi

We are pleased to announce the following vacancy in the Regional Operations Department within the Technology Division.In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Engineer - RAN Configuration & Support

Ref: TECHNOLOGY_SERCS__OCT _2012

Reporting to the Senior Manager: Configuration & Support, the position holder will be responsible for

Providing long term RAN system configuration and support; On callout for 24 hours daily; Providing 2nd line support to RAN system faults escalated from first line maintenance; Interface with the supplier of the RAN equipment and follow up on escalated problem; RAN subsystem upgrades and major network configuration changes;Develop tools for automation and speed up the support processesThe job holder’s key responsibilities will be to:Ensuring RAN systems (GSM, UMTS) and NEs continuously perform within or exceed KPIs;Ensuring RAN systems and operational availability to support customer traffic;Resolution of faults escalated from 1st Line maintenance teams within SLAs;Ensuring all newly integrated RAN equipment follow & adhere to the laid down acceptance criteria;Perform configuration changes on RAN Network elements & S/W upgrades to meet network KPIs;Analyze network KPIs, logs and warnings and initiate corrective measures to resolve complaints and faults.The ideal candidate should possess the following skills & competencies:3 years working experience in Telecommunications with at least 2 years’ experience in a GSM (RAN) Environment;Relevant Nokia /Huawei/Ericsson training and experience will be an added advantage;Good understanding of 2G and 3G telecom networks i.e. elements, protocols, services, configuration etc.;Good understanding of Software Upgrades, First Node Implementation, Feature Activations;Experience in IuB over IP and HSDPA offload will be an added advantage;Good working practical knowledge & understanding of RAN;Good working knowledge of UNIX, Linux, Windows, Oracle and SQL based database systems;Good working knowledge of Microsoft Office tools;Analytical & problem solving skills when handling faults;Must be able to work without supervision & meet tight deadlines/schedules;Presentation skills required occasionally when initiating the use of new procedures & long-term Network fault solutions;Proactive & self-motivated;Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers;If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 19th October, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:  hr@safaricom.co.ke

We are pleased to announce the following vacancy in the Strategy and Planning Department within the Technology Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Principal Core Network and Services Strategy Engineer
Ref: TECHNOLOGY_PCNSSE__JULY _2012
Reporting to the Senior Manager – Network Strategy and Architecture - Core, the position holder will be responsible for shaping and driving strategy and architecture around Core Network Evolution to simplify the architecture, optimize the infrastructure, introduction of new services and migrating existing network and services to latest technologies.

The job holder’s key responsibilities will be to:
Core Network Strategy
Assist in defining both long term and short term core network strategy based on technology evolution, vendor road maps and business requirements;
Perform technology evolution study, business case study of new core products and features, study best practices shared by VTN strategy team and form inputs for core network strategy;
Aligning core network strategy with those of the Business Units, assisting in business case analysis, conducting technology presentations and assist in forming new revenue streams;
Based on validated core network strategy, submit high level design guidelines to the specific delivery teams

Core Network Architecture
Preparing of both long term and short term core network target architectures clearly indicating the transition phases;
Carry out technology evolution study on GSM, UMTS, VoLTE, SAE/EPC, HSS and IMS, including design requirements;
Align core network architecture with other technology domain (access, transport and vas/oss/cbs) architecture
Based on validated core network architecture create concept papers, high level design documents;

Licensing and Costing
Assist in preparing strategy on software licensing models based on traffic trend analysis,  equipment units costs and long term capacity plans
Analysis of features (service, capacity and quality related) and their costs end to end and assist in conducting business case
Assist in  capex reduction initiatives by providing optimized core  network architecture, well dimensioned hardware and recommended features;

Project Management
Organize meetings with technology delivery teams as a follow up on core network strategy implementation
Organize quarterly strategy control meetings with delivery teams, business units and supply chain

Business Continuity Planning;
Assist in forming business requirements for Business Continuity Planning in core network domain area
Assist in translation of BCP business objectives for core network into technical requirements, implementation design and budget estimates
Assist in Scheduling, Monitoring and providing feedback as to completeness of BCP test plans

Supplier Strategy;
Build and maintain business relationships with core network vendors and suppliers
Study and evaluate  core network product road maps, services, features, costing and licensing by engaging various core network vendors and suppliers through meetings and technology conferences
Assist in forming network vendor/supplier strategy

Reporting
Prepare Monthly and Quarterly status report on strategy performance KPIs

The ideal candidate should possess the following skills & competencies:
Bachelor’s degree in Telecommunications, Engineering, Computer Science;
6+ years of working experience in core networks of a mobile network operators or core network vendors;
Deep knowledge & skillset of 3gpp/ETSI/ITU-t technical specifications including new technologies such as IMS, LTE, EPC, SAE, GSM, UMTS;
Excellent experience on software & hardware architecture and configuration of core network elements including SGSN, GGSN, PCRF, MSS, MGW, STP and CSDB (HLR, EIR, MNP, AAA) on vendors like Huawei, NSN & Cisco;
Working knowledge of network elements like SMSC, OCS/Billing, RNCs, BSCs and RAN (BTS, NodeB) and the related interfaces;
Strong analytical, problem solving and organizational skills and ability to work under pressure with mature and target oriented approach;
Excellent documentation, communications and presentation skills with sound experience in MS office (Excel, Word, Power point, Project, Visio) and other visual drawing tools.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Tuesday 31st  July, 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

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We are pleased to announce the following vacancy in the Products & Services Development Department within the Technology Division.In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Principal CRM & EAI Developer

Ref: TECHNOLOGY_PCED__AUG _2012

Reporting to the Senior  Manager, Business System Planning, the position holder will 

Designs and develops complex Customer Relationship Management (CRM) systems requiring in depth knowledge of an organizations operating procedures and information technology capability; Assist and supervise senior and junior CRM systems developers within the team; Provide technical leadership in development and support of Safaricom business information systems e.g. Siebel, tibco EAI and Call Center systems, ranging from user analysis, design and development to implementation and maintenance.The job holder’s key responsibilities will be to:

3rd Line Support & Team leadership

Manage internal customers ensuring effective communication with the Helpdesk and application support analysts;Ensure all issues that cannot be resolved are escalated to immediate supervisor immediately. Perform root cause analysis for recurring incidents;Provide leadership, guidance & motivation to the CRM Systems team members.Conduct business user requirements analysis and specification;Specify computer system requirements for the solution of complex business problems and formulates designs for their solutions;Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented ;Software Design and ProgrammingDesign and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;Capturing of business applications information needs and mapping of the same to the software and /or database components.Performs data modeling to analyze and specify data structures within an application system;Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team;Research and provide input on design approach, performance and base functionality improvements for various procedures and applications;Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business;Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team.The ideal candidate should possess the following skills & competencies:Degree in Computer Science or technical related fieldCertification in Database systems and RDBMS systems.Microsoft Certified Solution Developer5 years development  experience with Microsoft development tools e.g. Java, .NET, visual studio .NET3 years development experience with low level programming C++, C.5 years’ experience with RDMS preferably MS SQL Server, Oracle, Sybase, and Informix.3 years’ experience in Oracle ERP applications development, which includes system customization and report designs.Experience in data warehousing, business analysis, knowledge in Business Systems modeling and data retrieval4GL for programming - Visual Basic/Oracle Application builderUnix user skills.Experience in processes and procedures management.Communication, interpersonal skills and Analytical SkillsAttention to detailIf you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 07 September, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:  hr@safaricom.co.ke

We are pleased to announce the following vacancy in the Technology Security Department within the Technology Division.In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Technology Security Officer

Ref: TECHNOLOGY_TSO__AUG _2012

Reporting to the Senior Manager – Technology Security, the position holder will

Identify and promote industry leading practice for Technology Security, and Security risk management for Safaricom; Ensure effective monitoring and operational management of the functional technology risks within the company’s risk management program; To plan/manage the execution of Technology Security related tasks within existing & new projects.Implement Security policies, standards and procedures; Provide technical security expertise and support to project teams to ensure the efficient use of systems and tools; Drive implementation and monitoring of security aspects of Safaricom Technology infrastructure and applications including vulnerability assessments, penetration testing and resolutions on all technical systems and Provide regular reports on various key aspects of the section’s responsibilities.The job holder’s key responsibilities will be to:Carry out security vulnerability assessments and penetration testing on Safaricom Business Systems, Data and GSM networks;Minimize and mitigate risks introduced by existing and new technologies, products and services;Advice on mitigation and resolution to the technical resources;Implement Information Security Policies, Standards, Procedures & & Minimum Baseline Standards (aka Checklist/Guideline);Provide input to defining compliance and monitoring metrics for Technology Security;Liaise with Internal & External Auditors in the implementation of System Security audits to ensure that system audit scope will add value to the risk management process.Assist Information Custodians with the resolution of system audit findings;Provide a report detailing resolutions and get sign-offs from the system custodians;Provide feedback regarding progress made on previous system audits;Develop, maintain, and troubleshoot various system security systems including (but not limited to) Content filters, Antivirus, Logging Solutions, Network and Host IDS/IPS;Ensure that all new content threats are addressed;Protect the environment from intrusions/hacks;Update the security technologies by installation of new signatures and patches;Information Security Research - ensure regular updates for all new threats to all technologies implemented in Safaricom (this includes exploits directed at GSM specific technologies);Design network security in new and existing networks;Participate in all technical projects and provide Security requirements in line with information security policies and Standard requirements.Build a security in-depth network and ensure the Firewalls, IPS/IDSs, Network authentication technologies are designed in line with Security best practices.The ideal candidate should possess the following skills & competencies:Formal 4 year Information Technology Degree from an acknowledged university;Minimum of 3 years System Security experience – in Penetration testing and Vulnerability assessments, IDS/Firewalls/VPN administration, Content filters, Security Scan tools, Network and Systems Administration ;At least one professional Information Security Qualification: CCSP/CISSP/CISM/CISA;Advanced Networking Competencies: CCNA/CCNP;Advanced understanding of the implementation of ISO27000, PCI DSS & COBIT ;Experience in the use of vulnerability assessment tools;Experience in Microsoft & Unix Operating Systems;Advanced understanding of information security technologies such as Firewalls, Host and Network-based Intrusion Detection Systems, Antivirus, web & content filtering solutions, Network Access Control etc.Applications: C, C++, ASP, Visual Basic, Java, PHP, Microsoft SQL – Advanced;Operating Systems: Windows Operating Systems (All), Linux (SuSE, Fedora/RedHat), HP Unix, Solaris and IBM AIX – Advanced;Databases: Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL –Advanced MsWord; Advanced MS Excel; MS Power point – Advanced and MS Access – Intermediate Analytical and problem solving skills;Must be highly committed, self- motivated, confident, enthusiastic and have the ability to perform well under pressure;Excellent communication and documentation skills;Ability to work in a team.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 31st August, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

We are pleased to announce the following vacancy within Enterprise Strategic Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Manager - Enterprise Wholesale Services

Ref: ESBU_ SMEWS_AUGUST_2012

Reporting to the Head of Enterprise Sales and Retention, the job holder will manage wholesale capacity sales and International Data/IP Services in order to generate revenues and provide high quality services in line with enterprise sales objectives.

Key Responsibilities

Ensure the relationships with upstream providers for capacity, international Data/IP meets the needs of the business and evolves as per the strategic direction of the business;Manage wholesale capacity customers to ensure retention both at regional and international level;Play a lead role in influencing key stake holder decisions in the ICT space and beyond including local government and regional governments’ forums;Manage the sale of Wholesale capacity and generate revenues as per Revenue Targets;Facilitate the utilization of national fiber and submarine cable capacity and identify partners and carriers to lease/sell spare capacity and generate revenues;Manage and ensure settlement for International Capacity and connectivity for Data and IP Services International;Manage and ensure the national and international wholesale capacity customer are invoiced and settle their payments in time;Manage and ensure that the wholesale baseline revenues are maintained mitigating any possible churn;Manage the performance of staff in the Wholesale Service Section.A recognized University Degree in Bachelor of Science or Business related field; Masters of Business Administration degree is an added advantage;Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications Services;At least 7 -8 years work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements;Experience in project management is an added advantage;Supervisory and people management skills and team leadership;Experience in hands on sales as well as sales management and ability to close complex and turnkey deals;Demonstrable ability to negotiate complex business deals successfully will be an added advantage;Have a self drive for achieving high results, proactive, innovative and entrepreneurial qualities.If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. All applications must be received on or before Wednesday the 29th August 2012.

The Senior Manager – Talent Acquisition
Safaricom Limited
Nairobi

Via email to: hr@safaricom.co.ke

We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

MPESA Support Analyst
 

Ref: TECHNOLOGY_MSA__AUG _2012

Reporting to the Senior Manager Enterprise systems Support, the position holder will provide technical support to existing and upcoming Revenue Systems and MPESA applications.

The job holder’s key responsibilities will be to:

M-Pesa systems monitoring;Ensuring 99.99% Availability and usability of M-PESA, 3rd party billers connections and data integrity;Investigations and root cause analysis of all incidents and problems affecting M-PESADocumentation of RCA to be submitted for approval within 2 days of the event.Testing and Implementation of new products, services or upgrades;Provide secondary and tertiary support (and management where applicable) for MPESA and all interfaces;Documentation and Policy implementation.The ideal candidate should possess the following skills & competencies:University Degree in Computer Science or IT Related field;Certification in MCSE/MCSA;Certification in MSSQL Server;Programming skills in any 4GL or a functional programming language e.g. SQL;Oracle DBA training is highly recommended;UNIX/Linux would be an added advantage;3-4 years experience in a client server environment;2 years DBA and/or Application Support experience;Highly developed analytical thinking skills;Ability to manage customers and fellow team members;Team player.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Wednesday 29th August, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:  hr@safaricom.co.ke

We are pleased to announce the following vacancy in the Strategy and Planning Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Principal OSS, WAS & IT Strategy Engineer

Ref: TECHNOLOGY_POVISE__JULY _2012

Reporting to the Senior Manager – Network Strategy and Architecture - Core, the position holder will be responsible for developing and driving of the OSS/VAS/IT(BSS) Strategy aimed at delivering operational transformation in-line with the migration to Next Generation IP-based Networks and Services. 

It is also expected that the holder will provide deep domain knowledge in defining the Future Method of Operation.

The job holder’s key responsibilities will be to:

Strategy Development

Assist in defining long term and short term OSS/VAS/IT Strategy designed at delivering flexible interchangeable interface aimed at bringing long term benefits and helps anticipate future requirements, solutions, technologies and applications;Perform technology evolution study on building a multi-vendor Common Element Management System (CEMS), study best practices shared by VTN strategy team and form inputs for OSS/VAS/IT strategy analysis;Align VAS/OSS/IT strategy with internal business units ensuring the need for service fulfillment, assurance and billing are met;Based on validated VAS/OSS/IT strategy create recommendations and align with internal delivery and operations teamsPreparation of both long term and short term target architecture in the VAS, OSS and IT billing domain areas;Carry out technology evolution study on support of CBS, VAS & OSS for GSM, UMTS, VoLTE, SAE/EPC and IMS, including design requirements.  Analyze end to end architecture to prepare input for OSS target architecture;Align VAS/OSS/IT network architecture with PS/CS, Access and Transport network architecture to achieve an end to end network architectureBased on validated architectures create concept papers, high level design principles and related dependencies;Assist in preparing strategy on software licensing models, in coordination with supply chain, by providing inputs on VAS/OSS/IT related network components/elements based on trend analysis and long term capacity plans;Analyze features (service, capacity and quality related) and their related costs and assist in conducting business case analysis;Assist in CAPEX reduction initiatives by providing optimized VAS/OSS/IT network architectures, well dimensioned hardware and recommended features;Organize meetings with technology delivery teams as a follow up on OSS/VAS/IT  strategy implementationOrganize quarterly strategy control meetings with delivery teams, business units and supply chain  Assist in forming business objectives for Business Continuity Planning in OSS/VAS/IT domain areasAssist in translation of BCP business objectives for OSS/VAS/IT networks into technical requirements, implementation guidelines and budget estimatesAssist in Scheduling, Monitoring and providing feedback as to completeness of BCP test plans and on executed testsBuild and maintain business relationships with OSS/VAS/IT network vendors and suppliersStudy and evaluate  core network product road maps, services, features, costing and licensing by engaging various core network vendors and suppliers through meetings and technology conferencesAssist in developing of a network vendor/supplier strategyPrepare Monthly and Quarterly status report of strategy performance KPIsThe ideal candidate should possess the following skills & competencies:6+ years of working experience in VAS/OSS/IT(BSS) within a telecoms/service provider environmentExperience in OSS/BSS software, architecture or implementation on vendors like Cisco, NSN, Huawei, EricssonGood appreciation of telecom Value Added Services applications/products based on 3GPP and non-3GPP eg WiMAX, Wi-FiExperience in Rating, Billing and Collection (BSS related functions) an added advantagePossess understanding and knowledge of eTOM/ITLv3 framework and other industry standards/modelsProven ability to manage and lead groups of people, not directly reporting to the individualStrong analytical, excellent presentation and planning skills; proficiency in MS Office requiredBachelor’s degree in Telecommunications, Engineering, Computer ScienceIf you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 17th August, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:  hr@safaricom.co.ke

This role is within the Consumer Sales department; Consumer Business Unit. The role requires a high-performing sales person who can deliver outstanding results to both dealers and retail customers. To reinforce our position as clear market leaders, we are looking to fill the following position: 
Area Sales Manager

RF: CSBU_ASM_JULY2012

Reporting to the Senior Manage Regional Sales, the job holder will be responsible for growing Sales within the Area by developing innovative ways of increasing/growing airtime sales at the Point of Purchase; Value added services and connections by ensuring availability of the company products including promotion handsets and M-PESA float at all times within the area of Accountability and selling of Safaricom data in assigned Sales Areas.

Key Responsibilities:

Effective implementation of   distribution strategy in the trade to achieve availability and grow sales within the assigned area;Ensure achievement of selling outlet penetration targets on monthly, quarterly and annual basis;Ensure full compliance on KYC/AML across the M-PESA network in assigned territory;Ensure achievement of set M-PESA transaction revenue and  airtime Usage targets;Ensure achievement of set, airtime, data & handsets on a Monthly, Quarterly and Annual revenue targets in your assigned Sales Area;Prepare, plan and execute Area Sales programs aimed at market penetration, availability of the M-PESA services at all times;Ensure shops are well branded according to Safaricom dealer & M-PESA standards;Ensure achievement of set new subscriber customers and achievement of set targets on new M-PESA registered customers;Work and collaborate with internal teams to develop and implement of key Management and sales routines;Contribute to the achievement of 100% M-PESA TDR Call Rates.The ideal candidate will be a qualified Bachelor’s degree holder from a recognized university with minimum 3 years experience in selling and/or trade execution preferably within an FMCG /Telecom environment;You will have strong selling skills with the ability to implement and coordinate sales initiatives;You will be able to develop route plans, sales promotions and initiatives;You will be able to motivate dealers and retailers to double their efforts to improve sales within the assigned region;You will be able to develop relationships through managing relationships with dealers, retailers and customers. If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Tuesday, 24th July ,2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke

View the original article here

This role is within the Consumer Sales department; Consumer Business Unit. The role requires a high-performing sales person who can deliver outstanding results to both dealers and retail customers. To reinforce our position as clear market leaders, we are looking to fill the following position: 
Area Sales Manager

RF: CSBU_ASM_JULY2012

Reporting to the Senior Manage Regional Sales, the job holder will be responsible for growing Sales within the Area by developing innovative ways of increasing/growing airtime sales at the Point of Purchase; Value added services and connections by ensuring availability of the company products including promotion handsets and M-PESA float at all times within the area of Accountability and selling of Safaricom data in assigned Sales Areas.

Key Responsibilities:

Effective implementation of   distribution strategy in the trade to achieve availability and grow sales within the assigned area;Ensure achievement of selling outlet penetration targets on monthly, quarterly and annual basis;Ensure full compliance on KYC/AML across the M-PESA network in assigned territory;Ensure achievement of set M-PESA transaction revenue and  airtime Usage targets;Ensure achievement of set, airtime, data & handsets on a Monthly, Quarterly and Annual revenue targets in your assigned Sales Area;Prepare, plan and execute Area Sales programs aimed at market penetration, availability of the M-PESA services at all times;Ensure shops are well branded according to Safaricom dealer & M-PESA standards;Ensure achievement of set new subscriber customers and achievement of set targets on new M-PESA registered customers;Work and collaborate with internal teams to develop and implement of key Management and sales routines;Contribute to the achievement of 100% M-PESA TDR Call Rates.The ideal candidate will be a qualified Bachelor’s degree holder from a recognized university with minimum 3 years experience in selling and/or trade execution preferably within an FMCG /Telecom environment;You will have strong selling skills with the ability to implement and coordinate sales initiatives;You will be able to develop route plans, sales promotions and initiatives;You will be able to motivate dealers and retailers to double their efforts to improve sales within the assigned region;You will be able to develop relationships through managing relationships with dealers, retailers and customers. If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Tuesday, 24th July ,2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke