Clinical Services Manager
Sector: Health
Location: Kenya
Employee Type: Regular
Employee Category: Full Time
Job Purpose / Objective: The clinical services program manager shall be responsible for the overall designing and implementation of the clinical services program in Kakuma refugee camp.
Working under the guidance and supervision of the health team leader, the clinical services manager is responsible for the services offered in the curative sector in Kakuma refugee camp.
He/she shall be expected to monitor and ensure improvement and maintenance of health performance indicators as per SPHERE/UNHCR/WHO standards in the Camp.
Key Responsibilities
Programming
- Identify health program opportunities by assisting health staff to carry out assessments; draft health sector proposals and budgets
- Formulate clinical services program goals, objectives and intervention strategies, in collaboration with the health team leader
- Develop an annual clinical services program work plan
- Provide overall coordination of all the departments under clinical services program i.e. pharmacy, laboratory, clinics, hospital e.t.c.
- Conduct periodic field visits to the health program facilities and ensure that program implementation strategies are compatible with overall program goals and objectives
- Provide overall support to the program’s facilities, ensuring appropriate availability of supplies and personnel
- Ensure chronic clinics within the facilities function appropriately
- Coordinate consultancy visits for the clinical services program to the camp
- Conduct assessments of status of health sector in target areas and verify reports of infectious and epidemic diseases
- Coordinate referrals of refugee patients as per UNHCR referral guidelines
- Coordinate all maternal audit meetings and prepare the resultant report
Human resource
- Monitoring and supervising both national and refugee staff to ensure work is performed efficiently
- Prepare/ oversee call lists and coverage plans for staff in the clinical services program as appropriate
- Routinely monitor staff performance according to their job description and provide written feedback in a timely manner
- Oversee continuous training programs for the health staff as well as organizing trainings with consultants as per the annual work-plan & budget
- Review personnel issues and concerns of medical staff and assist with determining and implementing solutions
- Determine personnel needs for field level activities and in consultation with the health team leader identify positions to be filled
- Participate in recruitment of health staff as appropriate
- Orientate new field staff members on personnel health and safety issues unique to the area
- Ensure all new clinical services program staff undergo sufficient orientation on the program
- In coordination with the health team leader and project coordinator validate staff who require medical evacuation
- Recommend promotions, disciplinary action of health staff to the health team leader and project coordinator
- Provide direct supervision to the hospital matron, the laboratory in charge, pharmacist and medical officers.
- Foster integration of the clinical services program with other health sector programs within IRC Kakuma.
Supply chain
- Supervise the monitoring of stock levels and expiration dates for clinical services supplies and ensure appropriate stocks of essential supplies are maintained
- Monitor utilization of IRC issued clinical services supplies; monitor and track IRC clinical services sector assets
- Review of all clinical services purchase requisitions
Monitoring and reporting
- Monitor health indicator trends and ensure appropriate action is taken
- Attend meetings concerning overall health program issues
- Keep the health team leader informed of all developments through regular reports
- Attend all health coordination meetings and management meetings in the field.
- Compile weekly, monthly reports and donor reports.
Finance and grant management
- Prepare spending plans for the program based on the available budget
- Attend and participate in monthly budget review meetings, with records of updated expenditure records and spending plans
- Ensure adherence to the clinical services budget by reviewing expenditure
- Provide recommendations and interventions to correct any identified deviations that impact on budget adherence
Other
- Perform any other duty as directed by the supervisor
Key Result Areas
- Maintenance of health indicators within required standards (UNHCR/SPHERE/WHO)
- Availability of supplies for the clinical services program at all health facilities
- Appropriate staff coverage for the clinical services program
- Timely reporting of all notifiable diseases seen within the health facilities
- Efficient budget tracking and management for the clinical services program
Required Qualifications:
Degree in Medicine and surgery from a recognized institution
A Masters in public health is an added advantage
Registered with The Kenya Medical and Dentists Practitioners board
Proficiency in Ms Excel and Ms Word is a must
Required Experience & Competencies:
- Experience in tropical medicine or public health in developing countries
- Experience in health program design and management
- Experience in managing teams
- Strong communication skills: oral, written and presentation
- Ability to work with displaced communities with diverse cultural and ethnic backgrounds
- A mature person of high professional integrity, able to work under stress
- Knowledge of international minimum standards in health program service delivery, including SPHERE, WHO and UNHCR.
Kenyan nationals are encouraged to apply.
International allowances are not available for this position.
Salary and employee benefits are compliant to the Kenyan NGO Sector.
How to Apply
CLICK HERE to apply online
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC
considers all applicants on the basis of merit without regard to race,
sex, color, national origin, religion, sexual orientation, age, marital
status, veteran status or disability.
Disclaimer: Please take note that International Rescue Committee
(IRC) does not ask for any fees in connection with its recruitment
processes. In the event that you receive any request for payment of any
sort, please get in touch with us on Tel: +(254-020) 2727730, Email:
IRCKenya@rescue.org or report to the nearest police.
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