Travel & Tours Consultant Jobs Kenya (35-45K)

Travel & Tours Consultant Job Opportunities in Kenya
Industry: Tourism
Location: Nairobi
Salary: 35 – 45K

Our client is one of the leading tours and travel companies. They seek to hire a travel and tours consultant who will offer client support in terms of providing the necessary travel requirements and arrangements.

Travel & Tours Consultant Job Duties & Responsibilities

Responding to enquiries regarding hotels & safaris within 24hrs

Create and sell innovative tour packages to meet market demand

Prepare itineraries to the various destinations of interest

Doing research and producing periodical newsletters with current offers to be sent out to clients

Doing tour bookings – both inbound and outbound

Doing regular check on the company website to ensure its up to date and running smoothly

Ensuring KWS park rules & hotel regulations are made clear to tourists

Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale

Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates

Ensuring the rates files are orderly & up to date

Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels

Arranging to see vehicles (and if possible be accompanied by customer reps) before start of service to ensure quality and minimize customer complains

Briefing drivers before they depart for safari

Preparing welcome pack for tourists before departure for safari

Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. (E.g. ensuring families are booked rooms closer together & pork is not served to Muslim guests etc.)

Being on standby ready to provide solutions in case of mishaps during safari

Coordinating with travel consultants to arrange flying & ground packages

Opening client tour files for upcoming tours especially groups

Making follow-ups for tour quotations

Ensuring that tours quotations are competitive
inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients

Making sure vehicles (especially if hired from outside) have the company stickers

Any other duty as may be assigned from time to time.
Skills and Qualifications for Travel & Tours Consultant Jobs in Kenya


Degree or a diploma in Tour operations or tourism management

Over four years experience as Tour consultant in a busy environment

Ability to use various tours/hotel booking systems

Team player

Excellent Communication and Interpersonal skills.

How To Apply
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Tours & Travel Consultant ) to jobs@corporatestaffing.co.ke before 24th July 2015

Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)

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