We are looking for talented and motivated people in a variety of roles. At Kenya Orient, you will have an opportunity to join a team who are warm, professional and experts in their fields. As a successful candidate, you will work in a fun, highly innovative and engaging environment suitable for providing Unique, Relevant and Innovative insurance solutions that exceed our client’s expectations.

Job Title: Assistant Manager – Alternative Distribution Channels

Division / Department: Marketing & Business Development
 Immediate Supervisor: Head of Marketing & Business Development

Overall Responsibility: The position is responsible for leading the ADC Unit in the identification, servicing and growing the relationship of the various new and existing product distribution channels.

Key Tasks, Duties and Responsibilities

Business Development which involves  identifying, growing and meeting new business and renewals in relation to Banc-assurance and other Alternative Distribution ChannelsProviding Support and Customer Service to the various partners and distribution channelsDrive Product Innovation in the Product Development Committee by proposing various Micro insurance ProductsProvide logistical support in branding and product development of micro insurance productsConduct Market and competitor research on new and existing products.Retain, develop and maintain constant contact and establish an effective  communication protocols with key stakeholders in Bancassurance & Micro Insurance sectorMonitor and evaluate & give feedback the performance of Key products including Orient Mobile; Safaribima and other Micro insurance and Bancassurance products.Provide feedback to Management on operations, challenges, progress and the needs of the Micro-Insurance unit.Manage the Performance and Development of the staff in the unitWork closely with trainers to develop and implement a Consumer Education program for the micro-insurance customers.Conduct Trainings and informative Sessions to the various distribution channels and partnersCarry out a direct client acquisition activation campaigns for the micro Insurance ProductsAct as a Liaison between the various distribution partners i.e Banks, MFI’s, Sacco’s and others with the claims, Underwriting, Finance & Customer Experience Units ensuring all matters are resolvedA Bachelor’s Degree from a recognized UniversityMinimum 3CII / AIIK Papers or its EquivalentSix (6) Years’ Experience, Two (2) of which should be in a similar roleStrong analytical, communication and leadership skillsKnowledge in Product Development and PricingKnowledge of insurance principles and Underwriting practiceA strong Desire for innovation and entrepreneurshipRelationship Building SkillsHow to Apply:

If you are interested in a position and have the required qualifications, skills and experience, CLICK HERE to apply online and submit a duly filled application form on or before Wednesday, 19th November 2014.

Only shortlisted candidates will be contacted.

I&M Bank is seeking to recruit a competent and highly motivated individual with extensive experience and possessing strategic thinking abilities to develop Alternate Banking Channel businesses, for the following position:Head of Alternate Banking Channels The job-holder will be expected to drive and grow the Alternate Banking Channel businesses of the Bank including Mobile Banking and Internet Banking.Key Duties and Responsibilities
Develop and implement a road-map for innovation and development of the Alternate Banking Channels of the Bank, including Mobile Banking and Internet BankingDevelop and Implement new Alternate Banking products and servicesManage performance and drive usage of the Alternate Banking Channels of the Bank.

Bachelor’s degree , MBA preferred.At least 10 years’ experience in handling Alternate Banking Channels commercial and product development functions of a commercial bank at a senior managerial level.Exposure to developing Mobile and Internet Banking products.Demonstrated hands on experience at Senior Management level on innovation/product development.Sound technological knowledge in related areas.Deep market knowledge and established relations with vendors and other industry functionaries.
Personal Attributes & Skills required in undertaking the role
Should be able to identify and fill gaps in the market by developing project proposals to fill in the identified needs.Good Business knowledge and awareness as well as a business development mindExcellent analytical & problem solving skillsLeadership Skills to lead teamsProven product development skillsA deep and wide understanding of ICT financial delivery systemsShould be able to identify and fill gaps in the market by developing project proposals to fill in the identified needsShould display understanding of the latest developments and emerging trends in the market place with regard to banking solutionsAbility to formulate project management strategies linked to the Bank’s visionShould be results-oriented, possess the ability to work under pressure and deliver on timeExcellent communication & interpersonal skillsAge – at least 35 years
If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 8th December, 2012. Please quote reference number followed by the position applied for in the applicationOr email: recruit@imbank.co.ke Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.

A new bank setting up in Kenya is looking fill the following positions in retail.
Product Officer – Retail Assets
Division:    Retail Banking
Department/Unit:    Retail Assets
Job Grade:    Executive Trainee – Assistant Manager

Job Objectives:

To originate and consummate retail asset finance transactions to both individuals and corporate bodies.
Identify eligible candidates for these products and monitor the performance of such facilities to secure the banks risk assets.  Implement marketing strategies for retail asset finance (RAF) business.Analyse the environment with a view to segmenting customer base, in order to provide targeted value proposition to ensure optimal gains for all parties.Monitor performance of RAF products periodically in line with business performance frame works.Develop and manage new RAF products and service plans, business plans and budgets. Review and recommend on RAF related charges periodically to maintain profitability while ensuring competitiveness.Foster meaningful relationships with key internal customers.Keep up to date with all regulations governing the retail assets industry that affect the RAF business to ensure compliance.
University degree in a business related discipline
Preferably with a post graduate degree

Experience:

A sound understanding of the automotive industry.Minimum of 2 years experience within the banking industry preferably product managementExperience in the development of tactical product plansExperience in product design and developmentExperience in product marketingAn understanding of lending and risk principles and behaviours would be beneficialKeen sales focus and ability.Strong analytical skills.Strong customer focus and service delivery orientation.Strong communication and interpersonal skills Team player, able to work with individuals in various functions.Sound financial statement analysis skillsComputer literate (MS Office and specifically Excel)Ability to protect the Bank’s and customer’s interest at the same time.Reporting Relationships  
Supervisor:
Head, Retail Assets

Product Development Officer

Division:    Retail Banking
Department/Unit:    Products And Business Intelligence (Mis)
Job Grade:    Executive Trainee – Assistant Manager

Job Objectives:

To successfully take a product from concept to commercialization. To institute and manage a structured process for new product development and roll-out within the retail banking segment. Responsible for identifying variances across existing products, thereby ensuring alignment with customer needs, customer value propositions and product performance.Identify market segments and develop value propositions for these distinct groups.Monitor and manage liability products sales and marketing campaigns as and when they come up.Conduct continuous analysis of sales performance and proffer ways to improve where necessary.Implement a pricing methodology and parameters for customer and product segments.Identify new product opportunities and participate in the implementation.Identify and build relationships with strategic alliances to fast-track the achievement of the bank’s personal segments and product strategies at optimal costs and efficiency levels. Take ownership of all segments (customer and product) and ensure successful completion within the planned time lines and enable and manage all stakeholders on which projects are dependent.Routinely scan the market to ensure awareness of competitor and market activities around segments and products and develop appropriate responses as when required. Train respective banking segments and product support prior to launch on any product. Ensure effective tracking, monitoring and dissemination of sales information in timely and accurate manner. Research and analyse the marketing environment to identify liability products gaps.Educational:
University degree in a marketing related discipline

Experience:

A sound understanding of the financial industry and money marketsMinimum 2 years experience within the banking industry preferably product managementExperience in the development of tactical product plansExperience in product design and developmentExperience in product marketingEnergeticCreative and conceptual thinking Excellent analytical skillsA strong customer focus.Result focusAbility to manage change and balance a number of sales streams with conflicting and sometimes competing interestsStrong communication and interpersonal skills A team player who is able to work with various functions through relationships.Numerate, with the ability to do financial modellingSound knowledge of economics and financeProject management skillsComputer literate (MS Office and specifically Excel)Reporting Relationships  
Supervisor:
Head, Product & Business Intelligence (MIS)

Product Officer - Channels

Division:  Retail Banking
Department/Unit:  Products and Business Intelligence
Job Grade:  Executive Trainee – Assistant Manager

Job Objectives:

Responsible for planning and development of new/current areas of products and services touch points.
Accountable for generating revenue from these channels by coordinating with cross functional teams to execute go-to-market strategies.
Monitor and manage optimal retail channels framework (capacity, quality, reach) and structure retail channels for online product and services etc.  Identify new markets and opportunities, develop programs & campaigns to increase retail cards sales and channels capacity to sustain growth targets Support programs/initiatives for cards and channels sales readiness and capabilities Implement sales and business development strategies to grow card volumes and help channel partners achieve their targetsManage partner relationship with global card brands.Performance monitoring of all channel uptime and product functionalityExecution of periodic marketing campaigns and product (cards and channels) promotions in strategically critical regions/ renowned and or emerging retail markets with a view to boosting the image of Keystone Bank on all channel platformsCustomer satisfaction/compliant levelsSystem uptime/downtime Channel subscription rateTeam development / trainingOthers:
Interdepartmental coordination and team work

Job Requirements  
Educational:
Good first degree from a reputable university

Experience:

A sound understanding of the operations of a financial institution, preferably a bank.Minimum of 2 years experience in the banking industry, with at experience in e-channels and operations.Experience in the development of distribution plans.Creative and conceptual thinking Excellent analytical skillsStrong customer focus.Result focusAccuracy and attention to detailSelf driven with a high degree of initiativeStrong communication and interpersonal skills Team player, able to work with various functions through relationships.Excellent computer literacy (MS Office)Good organisational skills Ability to work under pressure and to deadlines Excellent administrative skills

Role name: Head Alternative Channels

Based on: Head of Retail Mass/Head of Retail Affluent

CCM: Manager of Managers

Job Family: Retail

Qualification required:

* Business related Degree, extensive experience in distribution and product
* 5 years progressive experience in sales management
* proven track record in designing and implementing sales strategies and results delivery

Purpose and descriptor of the role

* The main aim and purpose of the role is to manage the distribution of the products to the retail market via key partners.
* Key to the role is an understanding of the market, economy and environment.
* Manages profitability & delivery of new business across the country whilst building and growing the business and channel.
* Accountable for building a high-performance ethic in the alternative distribution channel amongst staff / employees.
* Ensures Financial Services Industry regulations are adhered to. Accountable for channel economics.

Reporting relationships

* Reporting to: Retail Director
* Reportees: Channel Managers

Key outputs

The following key outputs are required from this role.

* Alternative Distribution Strategy – 20%: Accountable for the development, execution and tracking of a country and market appropriate sales and distribution strategy (inclusive of product selection and roll out).

* Stakeholder Management – 20%: Map stakeholders and develop a plan to manage these actively to ensure delivery of the alternative distribution strategy, including building key relationships with support units within OMK.

* Influencing others – 20%: Utilise internal capabilities across operations,IT,product development,marketing and finance to deliver our value proposition to the target market via our key partners

* Team building – 10%: Manage overall support process to enable delivery to our partners.

* Risk Management – 5%: Manages and minimise risk within Alternative Channels

* Resource Management – 10%: Manage resources such as technology and markets in the Alternative Channel.

* Financial Management – 5%: Manage economics and profitability of Alternative Channel.

* Management effectiveness -10%: Accountable for daily, monthly and annual functions related to the management of a team of managers within the segment.

Deliverables (work elements)

The following detailed outputs are required from this role.

Alternative Distribution Strategy

* Accountable for the development, execution and tracking of a country and market appropriate Alternative distribution strategy.
* Have an understanding of markets, economic and political trends in the country and have the ability to translate this into appropriate actions that are commercially viable.
* Implements strategy with clear and measurable action plans.
* Review effectiveness of strategy and re-align continuously.
* Gathers market intelligence & incorporates information into the strategy.

Stakeholder Management

* Map stakeholders and develop a plan to manage these actively, including building key relationships with individuals, business and government (legislators).
* Strong relationship and networking focus.

Results Delivery

* Sign on new partnerships and roll out our value propositions to the same.
* Drives operational excellence throughout Alternative Channel.
* Responsible for building & growing the business in Kenya.
* Ensures that the Alternative channel meets its budget.
* Develop and determine capacity development needs for the various channel partners.

Sales support

* Manage overall support process to delivery of our products to our partners.

Risk Management

* Identify,manages and minimises risk within Alternative Channel.
* Ensures IRA regulations are adhered to within Alternative Channel.

Resource Management

* Manage resources such as branch assets within Alternative channel.
* Develop and determine manpower plans for the channels and monitoring the same via variance analysis.

Financial Management

* Manage economics and profitability of the function.
* Identify and develop MI requirements at a channel and product level and implement the same within the channels.

Management effectiveness

* Accountable for daily, monthly and annual functions related to the management of a team of managers.
* Holds first line managers accountable for managerial work, including selection, performance management and talent management.
* Develops line managers and specialists under supervision.
* Selects potential managers to sustain the talent pipeline.
* Defines and implements sales best operating practice.
* Defines performance parameters (incl. balanced scorecard) and measurements for area under supervision.

Key competencies

The following key behavioural competencies are required to be successful in this role.

Gaining Commitment: Using appropriate interpersonal styles and communication techniques to gain acceptance of ideas or plans; adapting one’s own style to accommodate the target audience.

Ownership: Assuming responsibility and accountability for the successful completion of tasks and adhering consistently to standards of excellence. Ensuring that all relevant detail has been considered.

Technical Knowledge: Having achieved a full performance level of technical knowledge, related to a specific role.

Thinking Skills: The ability to perceive, interpret and translate information (stimuli) in order to competently perform processes and tasks at various levels of complexity within the organisation. It also includes the ability to apply analytical, integrative, lateral or systemic thinking; depending on the task at hand.

Aligning Performance for Success: Planning, supporting and guiding/coaching others by focussing them on the accomplishment of work objectives through active performance management and development. This is done to enhance and strengthen their respective skills and abilities that they can fulfil current and future role responsibilities more efficiently.

Building Relationships: Proactively establishing and maintaining relationships to accomplish organisational goals. Focus is placed on the ability to be socially adept, aware of own impact on others, acting with integrity and building trust.

Business Awareness: The ability to understand the big picture, in which the business is operating, the inter-play between the different components and the impact on your specific business. This includes an understanding of commercial and financial principles.

Client Focus: Effectively meeting client needs; building inspiring relationships; and taking responsibility for client experience.

Continuous Renewal: Keeping up with current developments and trends in area of expertise. Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities, and implement learning in order to influence and align to business strategy.

Decision Making: The ability to make balanced and sound recommendations and decisions, by understanding issues and problems, evaluating the consequences of alternative solutions and to select the most appropriate alternative. Recommendations and decisions need to be implementable, effective and well thought through.

Applicants can apply to: internalrecruitment@oldmutualkenya.com

Deadline: 23rd Feb 2011

Have you registered for jobs updates through SMS? You could be missing on a lot of jobs. Get unique jobs through sms. Click here for details.

To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Wednesday, February 9th, 2011 at 12:10 PM and is filed under OTHER JOBS. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

Job Ref: I.T. 06/2010

The Position

Reporting to the Senior Manager, Channels Support within IT Division the position will co-ordinate the bank’s internet channels initiatives. This will require interaction with third party service providers as well as other internal I.T. units. It will involve a high regard for the internet as a business delivery channel for both bank corporate and retail customers as well as for online merchant services.

The key highlights will include requirements definition, review of design documents, user test planning and review, defect tracking, and project closure tasks.

Key Responsibilities

Develop and deliver new internet banking and internet acquiring solutions by working with other bank business units and driving implementation to completion.Develop a plan on how to and who to manage the internet banking and intenet acquiring solutions including daily routines and reports.Develop real time online reports for executives to be able to track internet banking and internet acquiring performanceWork closely with IT Security to ensure that the internet banking and internet acquiring services are well securedWork closely with IT Security in implementing SSL and other encryption certificates for ensuring robust and secure internet servicesDevelop methods to track and monitor potential frauds on internet banking and internet acquiringRecommend and implement upgrades or changes to the internet solutions for performance, security or business benefitsManage third party vendors for systems integration, user interface design for the internet banking and acquiring solutionsDevelop RFPs, assess vendor qualifications then manage 3rd party vendor relationships.Have expert knowledge of Internet technologies, eCommerce and other payment banking technologiesDrive the internet solutions to exceed customer expectationsDevelop Business Continuity plans for internet acquiring and internet banking solutionsThe Person

In order to be considered for the above position, all applicants should have:-

A Bachelors of Science in Computing or related degree from a recognised University. An MBA degree will be an added advantageMust possess at least one relevant I.T. Network certification.Possession of additional I.T. qualifications and Certified Information System Auditor or Certified Information Security Manager will be a definite advantagePractical experience in Hardware and Software is a must2 years experience in Core Banking Systems and NetworksGood management skills including organizational, communication and problem solving skillsDemonstrated high integrity.Strong leadership and innovations skillsThe above position is a demanding role for which the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the respective job title or ref no. in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 12th November 2010.

Only short listed candidates will be contacted.

For a more comprehensive collection of jobs in Kenya, visit our new Kenyan Jobs Website http://www.kenyan-jobs.com/