Our client a fast growing local bank is seeking ambitious sales executives as part of its aggressive growth plans.
The purpose of this job is to constantly and consistently deliver exceptional sales results for Retail Banking products through recruitment of new credible and quality customers
 Duty Station: Nairobi and Mombasa
 Bring in New deposits to the Bank through opening of new accounts and manage/ grow respective customers’ portfolio.Cross selling from the portfolio allocated to deepen relationship with the Bank customers Driving growth of the assets portfolio for the Bank through selling of the asset products to the target market (prospects/ existing customers) and ensuring that set performance targets (assets) are achieved.Service Excellence-Manage Attrition of clients leaving the Bank by ensuring customer service satisfaction and retention as well as promptly responding to customer queries.Customer site visits to bring personalized service to their door step and ensure closing of new sales with the support of the branches.Relationship Management; Being the link between the client and the Bank. Close Monitoring of Money Movements in the respective portfolio’s through    having regular access to the direct sales report to ensure effective portfolio management of deposits/ liabilities.Achieve and surpass the set annual individual sales targets.Provide excellent, timely and professional service to the Bank’s clients in addition to providing prompt feedback from them to the Bank for immediate action where possible.Participating in Market awareness programs for the Bank, this includes market activations, sales promotions, product launches to leverage on sales opportunities arising from such eventsA diploma or degree from a recognized university/institutionMean grade of C in KCSEIdeally a practicing Muslim or one with experience in Islamic BankingMust possess excellent selling skills with a proven track record.Emotional Intelligence; Dynamic, individual with the ability to work under pressureStrong networking skills, for both internal and external networksRelationship Management skills with excellent Human Relations skills, communication skills and interpersonal skillsA passion for performance and achievement in a competitive and dynamic environmentHardworking, strategically minded individual with excellent leadership, organizational, and planning skillsCommercial awareness and customer focusPleasant, honest outgoing, well groomed and self-drivenTerms: One year contract with a retainer and a variable performance based pay
Please send a detailed CV to dsr@preferredpersonnel.co.ke

Our client a fast growing local bank is seeking ambitious Sales Executives as part of its aggressive growth plans.
The purpose of this job is to constantly and consistently deliver exceptional sales results for Retail Banking products through recruitment of new credible and quality customers
 Duty Station: Mombasa and Malindi
 Generating new business through systematic visiting of potential customers to prospect for businessAchieving sales targets within the set periodHandling customer issues and complaints pertaining to allocated products through the Sales Team Leader.Obtaining timely, relevant market intelligence feedback useful for product developmentObtain all customer information and documents required to open an account Preparing regular sales activity and performance reports as requiredHolding open days and product sales campaigns in line with the sales strategyParticipating in shows, golf, exhibitions, golf tournaments and other marketing events to leverage on sales opportunities arising from such eventsPersons currently residing in the above towns preferredA diploma or degree from a recognized university/institutionMean grade of C in KCSEHave a sense of urgency and a need to accomplish the task at hand.A confident individual who can handle rejectionPassion for salesExcellent  communication skillsGood analytical and problem solving skillsGood customer skillsComputer literacy is essentialTerms: One year contract with a retainer and a variable performance based pay
Please send a detailed CV to dsr@preferredpersonnel.co.ke

Our client, a Business Strategy Consultancy is in need of a Head of Business Growth and Development who will be expected to aggressively drive the bank growth and profitability targets by identifying, developing and maintaining relationships with customers as well as providing leadership to all staff. Mobilize deposits to meet bank targets Ensure 100% compliance to the Bank’s policies and procedures Build and manage suite of dedicated, standardized Business Banking products tailored to local needs Manage Business plans: Budgeting, Forecasting, control and evaluation of bank operations Developing and Monitoring Business Banking Strategy Set sales targets for in coordination with Business Banking Relationship Manager and Business Banking Acquisition Manager and monitor their achievement to ensure that budgeted targets are met Develop new markets and segments to enhance sales and market share targeting corporate clients and ability to acquire various partnerships with local supermarkets and merchantsWork with other departments to identify evolving Business Banking product needs and maintain sales efficiency of all Business Banking products. Develop an excellent understanding of the Business Banking market, identifying key trends, regulations, client’s needs and the activities of competitors to use this knowledge to formulate strategy and react quickly to changes in the market Proactively transfer market knowledge to staff and other teams to feed into service and product development Promote the Bank’s brand and image Build and develop a high performing teamEnsure agency bank growth through product development, new acquisitions and expansion and deepening of existing relationships Understand and provide clear direction on all bank operationsQualifications, Knowledge and ExperienceBachelor degree required, MBA/ Masters degree preferred Good knowledge of Business Banking products and customer needs Management experience and track record of successful business strategy Demonstrated ability to manage and inspire staff Holders of banking professional qualifications such as AKIB, ACIB will have an added advantage. Strong Computer proficiency5 + years of work experience, Agency Banking knowledge would be an advantageRe-engineering of Business, technology & operational processesProject management skillsExcellent communication skills and the ability to interact with Directors, customers, vendors, partners, sales, IT and OperationsPeople management skills Sales/Marketing skills Financial analytical skills Financial Solutions skills Leadership skills High standards of integrity and ethicsRelationship Building Customer service skills Strong communication and negotiation skills Excellent interpersonal skillsIf you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com
Only qualified candidates will be contacted and please indicate on the Subject Heading position you are applying for.

My client in the Agency Banking Industry is in need of a Product Development Manager for their Agency Banking Division. Job Purpose: The individual will be tasked with developing, adopting and customizing new Agency Banking products in line with market needs in order to contribute to the growth and maintenance of the agency banking business. They will have the overall responsibility of managing the Agency Banking as an alternative distribution channel for the bank. Key Roles & Responsibilities 
Develop the Agency Model for Kenya Coordinate Product implementation between Business; Operations, Technology & all third parties. Relationship Management with all third parties. Devise future strategy of the bank for the Agency Banking Model Responsible for maintaining high service levels for various distribution channels in accordance with service levels agreed Responsible for developing and implementing Service Level Agreements within the bank and with all third parties. Creating tools for senior management to gauge market perception of the new channel Preparing market analysis reports & performance presentations to the senior management on a month-to-month basis Ensure that the branches are well trained in all new initiatives under taken on the various delivery channels. Development of work plan for Access shops, coordinating activities of internal and external partners and ensuring that timelines are met Work with all functions of the bank including Value Centres, Operations, Sales & service to define and deliver end-to-end customer experience on the Channel. Ensure Channel growth through product development, new acquisitions and expansion and deepening of existing relationships.Development and tracking of KCSA (Key Control Standard Assessment), Audit, compliance and risk assessment - initial and ongoing self-assessment. 5 + years of work experience, with 2+ years in Remote Channels and Agency Banking In-depth knowledge of Agency Banking Business, technology & operations Re-engineering of Business, technology & operational processes Project management skills Excellent communication skills and the ability to interact with senior management, customers, vendors, partners, sales, IT, L&C and OperationsIf you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com Only qualified candidates will be contacted

Banking Jobs in Kenya 2013.
Nacico Sacco is a well established Savings and Credit Society situated within Nairobi.

It wishes to fill the below listed vacancies that occurred in its establishment.

Retail And Banking Manager (1NO.):
Reporting to the DCEO. The holder is expected to manage and supervise retail banking, Management and development of retail products, guidance, assistance and support to operational areas, staff
training and communication and compliance.

Requirements:
Bachelor degree in Business related and seven years in related diversified bank management experience and or training.
Must have experience at management and supervisory level in operation sales and member lending areas.

Your application must reach the below address not later than 27th March 2013.

Chairman Nacico Sacco Soc. Ltd.
P. O. BOX 34525-00100,
Nairobi.

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Nacico Sacco is a well established Savings and Credit Society situated within Nairobi. t wishes to fill the below listed vacancies that occurred in its establishment.
Reporting to the Senior Banking Officer the holder will receive, receipt, pay and maintain accurate financial records.C+ in KCSE.CPA part 11 or Level 2 of HD;Computer literateExperience over 5years.
Reporting to the ICT Manager. The holder is expected to configure equipment performing first line hardware, support integration of various systems, supervision and training of staff. Routine montoring of performance, system security maintenance, taking backups and assist in production of timely reports.HND in Information Management Technology or KNEC equivalent.IMIS or its equivalent.Experience over 4 years.
Reporting to Marketing Manager. The holder is expected to develop a marketing strategy for the Society.
Manage and implement marketing activities in the society. Develop and implement Customer Care strategies.
Generate and share market intelligence on competition and products for regional use, supervise, train and preparation of management reports.
Reporting to the Internal Auditor, the holder is expected to evaluate the reliability of financial statements by reviewing general journals, payroll journal, accounts payable and receivable, bank deposits, vouchers and other financial documents. Budget audit and analysis on new programs and new contracts to determine appropriateness of each item.C+ in KCSECPA Part 11 and computer literate.3 years’ experience.Retail And Banking Manager (1NO.):
Reporting to the DCEO. The holder is expected to manage and supervise retail banking, Management and development of retail products, guidance, assistance and support to operational areas, staff training and communication and compliance.Bachelor degree in Business related and seven years in related diversified bank management experience and or training.Must have experience at management and supervisory level in operation sales and member lending areas.
Reporting to Retail banking Manager. Duties includes reconciliation functions of Sasa, Preparation of the monthly Income and expenditure. Ensure timely and correct posting to the general ledger and subsidiary ledger.Degree in any business related field and CPA 11.3 years’ experience.(Public Relation Officer -SASA):
Respond to general queries and request for information. Gather information for inhouse and marketing activities. Advice the members on their statements and addressing queries concerning the statements.Diploma in Public relations. Professional qualification and skills.Management course, computer literate.3 years’ experience.Caretaker/Security Supervisor:
Reports to Plaza Manager. Duties include supervising the security in the plaza building as well as a caretaker for the building.C+ in KCSE.Diploma in security related courses.Your application must reach the below address not later than 27th March 2013.
Chairman Nacico Sacco Soc. Ltd.
P. O. BOX 34525-00100,
Nairobi.

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I&M Bank is seeking to recruit a competent and highly motivated individual with extensive experience and possessing strategic thinking abilities to develop Alternate Banking Channel businesses, for the following position:Head of Alternate Banking Channels The job-holder will be expected to drive and grow the Alternate Banking Channel businesses of the Bank including Mobile Banking and Internet Banking.Key Duties and Responsibilities
Develop and implement a road-map for innovation and development of the Alternate Banking Channels of the Bank, including Mobile Banking and Internet BankingDevelop and Implement new Alternate Banking products and servicesManage performance and drive usage of the Alternate Banking Channels of the Bank.

Bachelor’s degree , MBA preferred.At least 10 years’ experience in handling Alternate Banking Channels commercial and product development functions of a commercial bank at a senior managerial level.Exposure to developing Mobile and Internet Banking products.Demonstrated hands on experience at Senior Management level on innovation/product development.Sound technological knowledge in related areas.Deep market knowledge and established relations with vendors and other industry functionaries.
Personal Attributes & Skills required in undertaking the role
Should be able to identify and fill gaps in the market by developing project proposals to fill in the identified needs.Good Business knowledge and awareness as well as a business development mindExcellent analytical & problem solving skillsLeadership Skills to lead teamsProven product development skillsA deep and wide understanding of ICT financial delivery systemsShould be able to identify and fill gaps in the market by developing project proposals to fill in the identified needsShould display understanding of the latest developments and emerging trends in the market place with regard to banking solutionsAbility to formulate project management strategies linked to the Bank’s visionShould be results-oriented, possess the ability to work under pressure and deliver on timeExcellent communication & interpersonal skillsAge – at least 35 years
If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 8th December, 2012. Please quote reference number followed by the position applied for in the applicationOr email: recruit@imbank.co.ke Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.

KCB Bank Group is a world class Bank, established over 116 years ago along the East African coast with a vision to be the preferred financial solutions provider in Africa with global reach. The bank is currently operating in six countries i.e. Kenya South Sudan, Tanzania, Uganda, Rwanda and Burundi with the total number of 227 branches complemented by over 930 ATMS across the region that offer a 24 hour access and over 3700 KCB banking agents. The bank offers a wide range of financial solutions to both Corporate and Retail customers in the domestic and Diaspora markets supported by a robust network of technology based platforms including mobile and internet banking that can be accessed on 2417 basis. As a Group, we value putting our customers first, working together in teams, being professional in everything we do, willingness to change and caring for the communities in which we operate.
KCB Bank Rwanda Ltd is now operating with a network of 10 branches spread across Rwanda plus one cash outlet in Kigali, thus spreading our reach across the width and breadth of the country. The bank is committed to making a difference in enhancing financial inclusion in Rwanda and is therefore continuously looking for opportunities to offer greater convenience in the market place. We pride ourselves as a warm and customer friendly bank offering a full range of financial solutions through our innovative and dynamic team.
We are looking for self motivated, qualified individuals with the right attitude and a passion for the customer to join our team on the following positions:
Head of Corporate/SME Banking and Deputy MD - Permanent Contract
Reporting to the Managing Directors the job holder will be responsible for the strategic leadership and management of the banks Corporate and SME business whilst maintaining a high level of customer satisfaction. The position will involve the management of teams to deliver financial solutions that meet the needs and expectations of our existing and potential Corporate and SMB clients. The holder will also play a key role in the overall leadership of the bank as the de-facto deputy of the Managing Director.To offer strategic leadership and direction of the banks Corporate and SMB business in line with the bank’s overall strategic intentions and business plansTo participate as a key member of the management Committee in assisting the Board in developing the mission and long term strategic goals for the BankEffectively execute all the agreed business development and growth strategies in accordance with the long medium and short term plansTo develop a sound Corporate and SMB Loan Portfolio thereby increasing and diversifying the corporate and SMB client and revenue base through formulation and marketing of appropriate financial solutions to corporate, institutional and selected SME clientsTo lead and manage the teams operating in the Corporate and SME Units while ensuring adequate and relevant training, leadership development and performance management of the unit’s staffTo proactively lead acquisition and development of long term client relationships within the Rwandan market in order to achieve excellence in customer service and customer loyaltyTo continuously evaluate and cross-sell financial solutions to clients in order to maximize profitability, while ensuring that all the risk management principles are being adhered to at all timesTo be the primary point of contact for all the Corporate & SME customers and to build effective cross- functional relationships the Within bank in order to deliver effective serviceTo foster a strong and robust relationships with all the key stakeholders of the Bank induding but not limited to shareholders, customers regulators and the community at largeTo ensure delivery of world class customer service to the banks corporate and SME client baseTo ensure regular product innovation and delivery to the market in order to meet customers’ needs on a timely basisIn liaison with the Managing Director, plan, direct and coordinate the operations of the Banks business including and ensuring the necessary policies and procedures and management structures are in place as well as ensuring that both human and physical resources are effectively deployed.
In order to be considered for the above position, all applicants should have:A University degree from a recognized university in a relevant field.Possession of an MEA or other relevant postgraduate qualification will be an added advantage;Professional Banking qualification or equivalent;Minimum 10 years proven working experience in Relationship Management, five of which must be in a Senior Management/Executive rolePrior experience heading a function in Credit or Corporate Banking will be an added advantage.A proven record of successfully managing and growing a portfolio of corporate banking clients.Extensive and thorough knowledge of the financial services dynamics as well as specific knowledge of banking products and services.Complete knowledge and dear understanding of a banks credit processes and operating systemsSound knowledge of the business environment and operating dynamics of Rwanda and the entire East African region.Strong leadership and interpersonal skills to manage strategy, change, diversity financial performance, productivity, championing customer focus, and in managing people in a multi-cultural environment.Strong communication and negotiation skills with the ability to network and develop strong internal and external business relationships.Ability to be Innovative In identifying and harnessing new and existing opportunities to maximize business results while being highly action oriented;A high level of business acumen and ability to display orientation to market dynamics and profit orientation;A proven track record in delivering resultsAbility to align personal goals with the banks goals.Willingness to live and practice the core values of the bank.Senior Operations Manager – Permanent Contract
Reporting to the Head of Operations, the job holder will be responsible for providing leadership in the provision of effective and efficient operations support across the branch network as well as coordinating the delivery of technology based solutions which enable and support all aspects of the banks business plan in a timely and cost effective manner.Overall delivery of efficient operational services across the branch network.Design and manage the process environment in which branch operations will be carried out (processing centers)Establish functional policies for the bank’s operations and determine results to be achievedEffective management of the banks service delivery channels to ensure reasonable and constantly improving turnaround times (ATM’s, etc)Provide efficient and time bound clearing services in accordance with existing clearing house rules.Leverage on technology to ensure that end users maximize on the set policies and procedures to provide world class service delivery to all clients and stakeholders in a safe and reassured environmentLiaison between the business and technological support (IT) to ensure that technological solutions fit business needs.Manage the risk arising from frauds and forgeries to ensure that they are minimized or eliminated by proactively examining the process environment in which the bank operates and providing strategic guidance on future operations.Plan, supervise, direct and control cash Operations in the banks Central Currency Unit and ensure Branches are served and risk of keeping idle cash is minimizedEnsure procurement of goods, services & works is done in compliance with the group procurement policyReduce operating costs by ensuring efficient utilization of the bank assetsProactive management of all suspense accounts.Implement centralized shared services in Operations
The position requires the following minimum qualifications:University Degree in Business Administration or related field;Possession of an MBA Degree will be an added advantage;Minimum 8 years working experience in banking operations 5 of which should be in a senior managerial position in banking operations.Excellent planning, organization, problem solving and analytical skillsExcellent people leadership and management skills;Ability to work conscientiously independently, efficiently and effectively;Good interpersonal and communication skillsA good understanding of rikProficiency in MS Office Suite.A proven track record in delivering resultsAbility to align personal goals with the banks goals.Willingness to live and practice the core values of the bank.(2 Positions on Permanent Contract) - Kigali Branches
Reporting to the Regional Business Manager (Retail Banking), the job holder will be responsible for the overall leadership of the designated branch, both in terms of branch operations and business development
The holder will be expected to spearhead the implementation of an efficient and effective branch service to both its Corporate and Retail client base while ensuring that operational, risk management, customer service and sales standards are maintained at all times.Oversee the day to day branch operations in order to ensure superior service offering to all branch customersDevelop and execute a robust local market business strategy in order to ensure sustainable business growth in line with bank’s overall goals.Provide leadership to the branch teams while coaching and mentoring branch staff and measuring their performance on an ongoing basis in order to build a high performing team;Control operational costs by ensuring efficient utilization of branch recourses . Monitor the branch’s business portfolio in particular the quality of its assets and liabilities with the ultimate aim of ensuring that the branches business is sound and profitable;Ensure compliances with all policies and procedures in order to reduce business risksEnsure that branch processes are conducted within agreed turnaround times in order to achieve a high level of customer satisfaction
The position requires the following minimum qualifications:University Degree in Business Administration or related flddA professional banking qualification will be an added advantage.Minimum of8 year experience in banking,  5 of which should have been at a supervisory position in a branch environmentProven track record in credit analysis and branch operationsExperience in Sales or business development.Excellent people leadership skills;Excellent communication and negotiation skillsGood interpersonal skills and ability to establish new client relationships and generate new businessExcellent planning, organization, problem solving and analytical skills;A good understanding of risk, credit policies and procedures;Proficiency in MS Office Suite.A proven track record in delivering results;Ability to align personal goals with the banks goal&Willingness to live and practice the core values of the bank.Manager, Service Quality and Compliance
(6 months contract) -6 positions
The Purpose
Reporting to the Branch Manager, the job holder will be responsible for providing overall leadership of the branch based business operations support to the front office sales and service teams by directing all the operational activities of the branch with a focus in providing world-class customer service.Plan, supervise, direct and control branch operations and all related works to ensure that all customer service requirements are met on a timely and effective basis4Drive the implementation of key deliverables and new initiatives to improve the operational and risk environment of the branch.Routinely review the operational environment within the branch and report all events and incidences that may have any risk implications.Ensure that all incidences of suspicious transactions including but not limited to frauds or forgeries are promptly reported.Ensure safety and maintenance of all the branch assets including but not limited to cash holdings.Support the branch to uphold high operational standards through total compliance to policies and proceduresEnsure adequate management of the branch’s front office cash operations;
The position requires the following minimum qualifications:Be a holder of a University Degree in a business related field from a recognized institution.At least 6 years experience In branch banking operations and/or cash managementGood operational risks knowledgeMust demonstrate strong leadership skillsStrong interpersonal & communicational skillsGood organizational, problem solving, analytical and investigative skillsHave the passion and commitment to deliver quality customer serviceAbility to work effectively under pressure and tight deadlinesProficient in MS suites (Word, Excel and PowerPoint)A proven track record in delivering results;Ability to align personal goals with the bank’s goals.Willingness to live and practice the core values of the bank.
If you believe you meet the above requirements, please submit your application including an application letter, a detailed Curriculum Vitae indicating your current salary and benefits, copies of the relevant certificates and testimonials, daytime telephone contact and email address. The deadline for receiving applications is 30th November 2012.
Note that all the positions will be on local terms
Please apply to:
Head of Human Resources
KCB Bank Rwanda Ltd.
Kigali - Rwanda
E-mail on: recruitment@rw.kcbbankgroup.com
Only shortlisted candidates will be contacted.

I&M Bank is looking to recruit a competent and highly motivated individual for the following position:

Ref:  DBM/11/2012 

Job Summary:

The job holder will be responsible for devising strategy and executing all required actions for setting up and managing performance of Diaspora Banking Services of the Bank. 

This will be a leadership role that will require strategic thinking, market knowledge and execution capabilities to build up and run the business.

Key Duties and Responsibilities:

Strategising the positioning, product/service offering range and marketing of the Bank’s Diaspora Banking ServicesOperationally setting up the product/service offering delivery including tie-ups with external service providers as requiredGradually building up the business teamPlanning and execution of the marketing strategy including devising the communication strategy, setting up distribution arrangements internationally, participation in overseas activations etc.Setting up and managing the Diaspora servicing teamLeadership skills with good interpersonal skillsSmart, articulate, intelligent with attractive personality and impeccable communications skillsAbility to make decisionsQualifications and Experience:Graduate, MBA preferredExposure to Diaspora Marketing in overseas locations preferableExperience in banking,  product development and management preferredGood  coordination, marketing & communication skillsAt least 7 years’ experience in a marketing and servicing function in a leading Commercial Bank  of which at least 4 years  should be in  managing the Diaspora Banking Services .  Only candidates currently working in a similar function in a Commercial Bank should apply. Persons handling restricted functions within a Diaspora Banking Unit need not apply as the position requires an overall business manager with complete awareness and experience of the whole business including products, marketing and servicing.Above 30 years of ageIf you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 8th December, 2012. Please quote reference number followed by the position applied for in the application

The Human Resources Manager
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 – 00100, 

Nairobi

Or email: recruit@imbank.co.ke

Only short listed candidates will be contacted. 

Canvassing will lead to automatic disqualification.

Our client, a full-fledged Sharia compliant banking institution, is looking for Branch Managers for various branches.
They are also looking to recruit a Principal Officer for their Islamic insurance (Takaful) brokerage subsidiary.
Branch Managers - Kisumu, Mombasa And Malindi
The job holders will lead in the implementation of Branch strategies in order to grow business, increase revenues, ensure profitability and manage risk while maximizing customer satisfaction.Development and implementation of the branch business plans, targets and strategy while continuously reviewing performance against set targets to ensure the branch remains on course; Continuously identifying and developing new and profitable businesses for all bank products at the branch while ensuring active cross-selling of all bank products; Managing relationships by driving the Customer Service effort and ensuring a service focused culture at the branch; Providing over-sight for the co-ordination and management of all business aspects of the branch involving sales and marketing, customer service, human resources, finance and all key operational issues; Oversee the branch operational issues and ensure compliance to operational manuals, policies and CBK and regulatory requirements; Establish and maintain a system that fosters a culture of teamwork, employee empowerment and commitment to the branch’s and the Bank’s overall goals.A degree in a Business related field; Diploma in Banking, professional banking qualifications such as AKIB;Certification in marketing or related field; Minimum of five (5) years experience, two (2) of which should have been in a business development role, such as relationship manager, experience in operations; strong analytical, problem solving, communication, negotiating and leadership skills; ability to deliver results; diligent, self-driven individual with a passion for performance and a team player. Experience as branch manager is an added advantage.
The jobholder has overall responsibility for executing the company’s long-term vision and strategy. This includes identification of new markets and expansion opportunities, delivery of high class insurance solutions to customers and excellent management of relationship with regulatory bodies such as Insurance Regulatory Authority (IRA), Association of Kenya Insurers, Insurance Companies as well as entire members of staff. The position reports to the Managing Director.To provide leadership and comprehensively manage the activities of the Brokerage firm; Source and secure new businesses, building and managing a customer portfolio; Plan, organize and coordinate day to day running of the office; Ensure new clients are provided with quotations and continuous follow up is in place; Respond to customer enquiries and handle customer claims; Handle all Insurance administrative duties; Undertake market research in order to identify and recommend competitive products and services that distinguish the Company’s Takaful from other brokerages. Liaise with the regulator and provide all necessary reports; Provide reports on the state of the business to senior management and the Board; Participate in the recruitment, training and management of departmental staff.A degree in Insurance, ACII or equivalent; A Certificate of proficiency (CoP) or diploma in insurance/Exemption;Five (5) years experience in Insurance Industry with at least (3) years in senior management; Strategic thinker, ability to see the big picture and formulate strategies; Sound knowledge of the Insurance products and services and IRA regulations; High levels of professionalism, honest with impeccable integrity (high ethical standards);Good management ability with capacity to grow, support and develop talent within the subsidiary; Demonstrable business acumen and excellent communication, social and presentation skills.All applications and enquiries to: recruit@adeptsystems.co.ke
Kindly indicate your preferred location for the branch manager role in your application.
Closing date: Friday 23rd November, 2012.

Exciting Career Opportunity at Family Bank
We are looking for dynamic, proactive professional with strong credential and relevant work experience to fill the position of Head of Retail Banking
Reporting to the Chief Executive Officer the purpose of the job will be to deliver impressive retail income revenues by offering leadership that is supported by accelerated business growth and development, good customer service experience and quality retail products and services. He or she will also manage retail banking staff under a competitive performance based reward system through the Performance Management tools of the Balanced Score Card.Retail Business Growth and Development (Mass Market, Micro, Affluent, SMEs), Development and cascades of retail banking budgets, Customer Acquisition and Retention, Market Research, New Product Development and Launches, Develop ideas and create sales opportunities for Family Bank, Develop and monitor Retail liability and Quality Asset Portfolios.Ensure strong cross-selling and channel utilization to drive business volumes and profitability,Contribute to and take a proactive role in the strategic direction of the bank. This includes ensuring that the bank’s objectives as relates to retail banking are met, Overall Management of the branch network to ensure superior service offering to all bank customer’s rationalization of operating costs and adherence to policies and procedures.Ensure a culture of risk excellence is embedded in retail business and strict adherence to internal controls across all businesses in the function, Customer Care, constantly review Customer Care monitor and manage customer complains, review and maintain highest service standards, Ensure optimal utilization of the human capital within Retail.Head Office Units and branch network and equip the teams through trainings, mentorship and leadership coaching.Achieve Quality Audit ratings/Compliance across the Branch network/Head office Retail unitsExercise leadership and influence.Any other duties as may be assigned from time to time by management.Position Qualifications/RequirementsBachelor of Honors degree in Commerce/Business related field.Post graduate banking/other professional qualifications desired.A Masters Degree or MBA will be an added advantage.Have a minimum of 10 years relevant work experience with proven results oriented track record.Good appreciation and knowledge of recent retail banking market trends as well as challenges.Excellent people management skills, team motivation and leadership competence.Strong networking, sales and interpersonal skills.Must be adept in use of Ms Word, Excel, and Access, power-point, Internet and email.Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and prudential guidelines; high levels of professionalism and professional development.Understand and implement credit processes.Lending and customer care experience to create a balance between credit risk and customer service.An all-round banker.Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.Management and leadership ability: Have excellent interpersonal, organizing and people management skills.Excellent communication and presentation skills, with outstanding reporting skills.Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.ALL applicants MUST apply online to the email hr@familybank.co.ke; closing date is 6th October 2012. Only shortlisted candidates will be contacted.
“We are an equal opportunity employer”

TalentRecruit Kenya Limited is recruiting a Branch Manager for one of its clients in the banking sector.The individual will be responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. Lead in organizing community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
 Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branchDevelop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plansDirect all operational aspects of the branch to include distribution operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.Ensure that all areas of work performance or departments are properly staffed and directedProvide training, coaching, development and motivation to bring out the best in each distribution team memberTake on the responsibility for the orientation of all new employeesTake on the responsibility for evaluation of all employeesOversee branch financial managementRecommend desirable changes in the policies and goals of the branch and the organizationAssist general manager in developing branch and organizational objectives, and also in formulating policies and budgetsCommunicate effectively with other branches and senior managers by sharing information on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyCooperate fully with the Credit Department in extending and enforcing credit policyManage the branch honestly, follow high ethical standards, and comply with all government regulationsEnsure the safekeeping of company assets, including structures, equipment, inventory and cashMaintain and enforce human resource policiesSelect, promote and discharge employees within the branch in accordance with basic personnel policyEvaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attainedTake prompt corrective action as neededParticipate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and company in the local areaAchieve the profitability goals/objectives of the division/branch and organizationMaintain proficiency in computerized systems and other technologies as requiredIncrease personal knowledge and expertise in business, appropriate technology, etc.Follow company policies and proceduresOther duties as assignedProblem-solving and analytical abilityMotivated self-starter, comfortable in fast-paced environmentDemonstrated integrity and ethical standardsProfessional demeanorExperience monitoring marketplace to identify business opportunitiesTechnical expertise and knowledge of company productsEffective listening, communication (verbal and written), and negotiating skillsStrong leadership, motivation and managerial skillsJudgment and decision-making abilityManages time effectively and adapts quickly to changing prioritiesTeam player who works productively with wide range of peopleProven history of profit and loss management to maximize financial performanceDemonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objectivesDemonstrated understanding and application of effective selling strategies and techniquesStrong project management and multi-tasking skillsSuperior organizational skillsExperience developing and implementing business plans and goalsDemonstrated success managing inventory, including auditing, forecasting and planningProven history developing and implementing incentive plans to increase sales and improve profitabilityExperience developing and implementing strategic sourcingDemonstrated competency in budgeting, forecasting and planningKnowledge of Microsoft Office Suite, inventory/warehouse management and distribution softwareEducation: Bachelors or Masters Degree in related field
 Experience: Minimum 5-10 years in similar position
The position will include Nairobi and MombasaIf you believe you qualify for this position, please send your CV and details of your current and expected remuneration to recruit@humantalentrecruit.com

Only qualified candidates shall be contacted

Equity Bank is the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda and South Sudan, Equity Bank is now home to nearly 8 million customers - the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the roles outlined below:

1. Senior Relationship Managers - Corporate / SME Banking

The Position

The role holder will be responsible for smooth on-boarding of new clients and managing risks associated with the portfolio in the SME/ Corporate Sector. He/She will have direct responsibility for post transactional activities liaison with the Credit Team for credit related activities.
 Identify business prospects and convert them to relationships.Generate business growth in the SME/ Corporate Sector through set targets.In liaison with the Credit Team, obtain all pre-transactional clearances and approvals.Ensure effective client relationship managementRegular client calling and internal Stakeholder managementCandidate’s Qualifications and ExperienceBusiness related degree from a recognized university.A Post Graduate Diploma in Sales and Marketing. Those with an MBA in Marketing will have an added advantage.Over 5 years relevant working experience in Relationship Management in a banking environment, of which 3 years must have been in managing relationships in the SME or Corporate Sector.Proven track record in achieving Sales/Marketing targets.Excellent financial and business acumenExcellent organization & planning skillsAssertive and result orientedStrong leadership skillsAbility to interact with a wide variety of stakeholdersExcellent communication and negotiation skillsAbility to work in a team-oriented environmentIf you meet the above requirements, submit your application quoting the job you are applying for by 16th July 2012. Please include detailed Curriculum Vitae, copies of the relevant certificates and testimonials. All applications should be sent online through the email indicated below.

2. Business Growth and Development Managers (Branch Managers)

The Position

Reporting to the Director of Operations, the role holders will be in charge of the overall leadership of the branch. They will, be expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining relationships with customers and agents as well. as providing leadership to branch staff.

Key Responsibilities

Lead business growth and development of the branch and agents networkMobilize deposits to meet branch targetsEnsure 100% compliance to the Bank’s policies and proceduresBudget planning, control and evaluation for the branchChampion customer experiencePromote the Bank’s brand and imageManage and lead the branch teamBuild and develop a high performing teamUnderstand and provide clear direction to the branchBuild relationship with media vendors, contractual agreements and other relevant partnershipsQualifications, Knowledge and ExperienceBusiness related degreeOver 5 years working experience in the banking sector 2 of which must have been as Branch Manager of a Commercial. Bank.Holders of professional. banking qualifications such as AKIB, ACIB will have an added advantage.Experience in lending /creditComputer proficiencyPeople management skillsSales / Marketing skillsFinancial analytical skillsLeadership skillsCustomer service skillsStrong communication and negotiation skillsExcellent interpersonal skillsIf you meet the above requirements, submit your application quoting the job you are applying for to the email address below by 16th July 2012. Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, current pay and daytime telephone contact and email address. All applications should be in soft and through the email indicated below.

Only short listed candidates will, be contacted.

Email to: jobs@equitybank.co.ke
Equity Bank is an equal opportunity employer.

We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.

1. Introduction

Strategic Business Advisors (Africa) Ltd. was founded in Kenya in 2004. The principal vision of the founders was to create an institution able to provide high level, quality support to the private sector and institutions and governments with an interest in the growth and development of the private sector in Africa. The principal consultants in the firm have a wide range of experience in private sector development across the African continent and have decided to pool their talents to provide an effective service to the private sector in Africa.

2. Objectives

SBA has the following core objectives:

To provide high quality advisory services to private firms, governments and other institutions interested in the growth and development of the private sector in the East African region;To contribute significantly to increasing the performance and growth of the private sector in the region;To be a significant agent for change in improving the environment for business in the region;To be a leading firm providing support to both foreign and local investors interested in starting new private sector investments in the region;To be a leading firm providing strategic advice and support to development finance institutions in the region.3. Services Offered

Core services provided by the firm include:

Financial Sector Development and Related Advisory Services, with a particular focus on increasing access to finance to SMEs and early stage enterprisesProgram Strategy, Project Management Design, Monitoring and EvaluationBusiness Planning, Capacity Building and Technical Assistance for the development and growth microfinance organizations and Small & Medium EnterprisesSector Strategy Development and Competitiveness Analysis for Government and Other InstitutionsPolicy and Economic AnalysisMarket Research.We are currently looking for Consultants with the following qualifications:

Banking and Risk Analyst

The individual should have the following qualification:

Master’s in Business Administration or relevant field.At least 7 years working experience with a financial institution orExperience in management/financial consulting, venture capitalism, or other relevant field.Experience in lending to small business.Should be able to diagnose the needs of businesses at different stages of development.Finance and Market Analyst/ Research Consultant

The individual should have the following qualification:

Master’s in EconomicsAble to carry out market assessments / analysis and value chain analysis across different value chains.Working experience preferable but not necessaryMarketing Consultant

The individual should have the following qualification:

Master’s in Business Administration (Marketing) or relevant field.At least two years’ experience in strategy and marketing developmentStrong management and leadership skills, Strong negotiation and organization skills.If you feel you have the qualifications needed for any of the above positions, kindly send a copy of your CV to Consultants@sbaconsulting.co.ke by the 16th of March 2012.

Kindly note that only shortlisted individuals will be contacted.

Dynamic People Consulting is recruiting for one of its clients, FirstRand Banking Group, for the position of Financial Analyst.

FirstRand provides banking and insurance products and services to retail, commercial, corporate and public sector customers in South Africa and several African countries.

The successful candidate should have the following qualifications:-

Bachelors degree in Finance or related field2 – 3 years experience in a similar role/environment;Experience conducting peer and competitor analysis;Experience conducting business analysis;Excellent communication skills (both written and spoken);Strong organizational skills and the ability to prioritize and manage multiple tasks;Excellent telephonic manner and customer service ethos;Able to work to tight deadlines, and deliver accurate quality work;Highly motivated, and able to solve problems effectively; andWillingness to take on additional duties.If you believe you qualify for this position, please send you CV and details of your current and expected remuneration to executivesearch@dpckenya.com

Only qualified candidates shall be contacted

Kenya Commercial Bank, renowned for its diversity and growth in the Region is currently strengthening its support for group operations and business with the aim of maintaining Best Practice whilst also responding to the growing Business needs to support internal and external Customer Service delivery objectives and increase shareholder value.

To this end the following challenging position has arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.

Senior HR Advisor, Retail Banking & Mortgages

Job Ref: HR 07/2011

We wish to advise that the above vacancy exists in Human Resources Division and members of staff who satisfy the conditions and requirements as detailed herein are encouraged to apply.

The Position

Reporting to the HR Business Partner, Retail Banking & Mortgages, the Senior Advisor will provide HR support to Kenya Retail Banking & Mortgage Division to ensure requisite support, challenge and value addition to increase operational efficiency and grow market share.

Key responsibilities

Manage staff resourcing and recruitment needs as per approved staff establishment.
Apply HRM expertise and knowledge to maximise the potential of human capital within a strategic context.
Provide strong HR consultancy, advice and coaching to managers in Retail Banking & Mortgage Division.
Focus on Talent and Succession, Resourcing, Retention and Learning and Development of Employees.
Manage and maintain performance management for Retail & Mortgages in order to achieve high Performance.
Monitor and control staff operational costs at optimal levels.
Undertake internal customers and stakeholder engagements and resolve all HR related matters.
Monitor closure of HR business partnership issues arising from HR Audits and Employee Surveys.
Manage Career development and progression for the Retail and Mortgage Division staff.
Resolve internal customer queries, conflicts and complaints (HR help desk issues/telephone calls, walk- in customers)University Degree from a recognized institution. Possession of a postgraduate degree in a related field will be an added advantage.Professional qualification in Human Resource Management will be an added advantage
A minimum of 4 years’ experience in a HR Generalist role
Knowledge of Talent and Skill pool management
Knowledge and application of the Bank’s products, services and policiesExperience of implementing a wide range of process improvement activitiesMust display superior verbal, written and presentation skills.Ability to build strong working relationships, internal and external to the organization.Demonstrated creativity and analytical ability.Interpersonal skills necessary to deal effectively with a diverse groupThe above position is a demanding role which the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 7th October 2011.

Only short listed candidates will be contacted.

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