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Job Description
PURPOSE This role in the Digital (Emerging markets) organization manages the creation of new mobile and digital payment solutions and supports their in-market implementation. Responsibilities include managing design, development, approval, risk assessment and eventual widespread commercialization of new offerings which are first of their kind in the payment industry. These new solutions have to be deployed keeping in mind the evolving market, client and consumer needs with the objective of driving significant future market growth for Visa in emerging markets. The role holder must possess a unique blend of strategic, product management, project management and implementation skills as well have an intimate understanding of payments, mobile technology, consumer behavior and Visa’s business.
KEY RESULT AREAS 1. Strategy Requires role holder to: help develop strategies and assist in prioritizing product features; use a quantitative approach to help in strategy discussions with stakeholders; identify and report information and specific trends to management. 2. Product definition and design. Requires role holder to utilize their existing payments knowledge, market feedback, consumer research, interaction with potential partners and SMEs, and market knowledge to shape the design and development of new digital solutions that meet the market requirements. 3. Client and partner management. Requires role holder to manage the communication with clients and partners required to roll out the solution in-market and manage the need for flexibility for modification based on the in-market insights and learnings. 4. Project management and solution deployment Requires role holder to: closely manage project details, timelines and inter-dependencies; manage product interrelated tasks and deadlines; manage solution implementation in market; balance the technology, risk, social, in market and commercial factors required to commercialize new solutions.
KEY PERFORMANCE INDICATORS •Identification of pertinent data and undertaking analysis in order to clearly present market size, dynamics, opportunities, etc. •Utilization of qualitative and quantitative data in order to develop strategies and assist with prioritizing product feature development. •Definition of the solution offering and its suitability to objectives. •Analysis of the impacts of the solution offering including to pricing, economics, branding, positioning and technical deployment. •Articulation of the solution’s value proposition for internal and external stakeholders and clients. •Timely documentation of new product requirements, rules and updated Visa Operating Regulations. •Working relationship with external and internal partners required for development and rollout of the solution in market. •Regular and as required reporting of client and partner status to internal and external stakeholders. •Baseline performance against product objectives, project timelines and in-market solution implementation. •Documentation, tracking and reporting of objectives, projects, solution implementation and budgets. •Regular status reporting and as required status updates to internal and external stakeholders. •Launch of solution in market.
Professional 1.10 years’ work experience – will consider less if coming from a highly relevant field with prior experience in taking new products from the idea stage to commercial launch. 2. Business degree preferred, technical education and background is advantageous. 3. Project Management experience is strongly preferred. 4. Extremely high value on direct exposure to emerging market payment solutions (mobile wallets, mobile money ecosystems, agent banking, mobile money transfers). 5. Experience of living and working in emerging markets will be advantageous especially in roles within the financial and/or mobile services industries. 6. Spoken and written English fluency.
Technical 1. Understanding of payments, Visa systems, banking and financial services and associated platforms and commercial models. 2. Knowledge of payment and mobile technology and their impact on emerging business models. 3. Knowledge of consumer behavior in emerging markets. 4. Knowledge of retail and its structure in emerging market Business 1. Experience of working with and understanding relevant government laws and regulations. 2. Excellent inter-personal/ client management skills. 3. Proven negotiation skills. 4. Good analytical and organizational skills. 5. Strong written and oral communication skills. 6. Driven, self-starter. 7. Culturally adaptable. 8. Willingness and ability to work in unstructured and informal settings with unsophisticated clients and/or partners.
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and thecommon purposethat unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers anuncommon opportunityto build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Job: *Product Development/Management
Organization: *Visa Inc.
Title: Director-Digital Solutions
Location: Kenya-Nairobi Municipality-Nairobi
Requisition ID: 154341
How to Apply
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