International Humanity Foundation’s education centers in Kenya

Apply to the unique ‘Voluntourist’ programme at one of the International Humanity Foundation’s education centers in Kenya!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic individuals of all ages/backgrounds to contribute to our orphanage and education centers in Jakarta, Bali, Aceh and Medan. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki (CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGO’s in this field as we practice the ‘Pass it on’ ethos in marginalized regions. We offer the privilege of education to those who without our organization could not reach it. IHF has no central headquarters, as each center is a product of its environment and follows the cultural code and norms of its host country. IHF ‘Voluntourists’ teach English, computer and math classes as well as maintaining relationships with local staff and the local population at every centre. The relationships formed between the children and Voluntourists are lasting as they remain in touch for years afterward.
At the Kenya center, IHF requires its Voluntourists to work four hours a day at the center, six day a week. There is time to sightsee and tour the nation, but work remains an important priority. This is a unique position within IHF as it allows the volunteer firsthand experience in the field, also having time to explore the local area " without the need to do international tasks like other volunteers. Once the Voluntourist has completed their term with IHF, more traditional tourism activities are ready at hand. Lake Nakuru National Park, UNESCO World Heritage site and famed home of flamingo flocks and white rhinoceroses, is within ten kilometres of our Kenyan center, and the magnificent Mt. Elgon and Hell’s Gate National Parks are both within an easy day’s drive.

Those who are secure without the comforts of home gain the most from this valuable opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to consider those with transferrable skills if you can demonstrate them during our application process. Fluency in English, both written and spoken is essential.
Costs: IHF is committed to offering a flexible, affordable service experience. There is no application fee, and the weekly fees for individuals are USD $150 and for couples and families only USD $200 to cover the costs for their room and board, both of which are very simple, at the center. Only married couples and immediate family will be allowed to share a room due to strict cultural codes.

Note: Please mention GetVolunteerJobs.com in your cover letter when applying. Thanks for notifying us about this posting!

Please help us monitor our job postings by providing us feedback on this job. If you feel this job is miscategorized or some type of spam please let us know. Once a job has been reported to us, we will investigate it further and make the appropriate adjustments. If you require a response please submit your question or concern to our Customer Service Department

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directors wanted
directors wanted Looking for a volunteer management opportunity? The Internati...

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We are looking for three people to fill the position of Sales Executive in the Nakuru, Mombasa and Nairobi IAT centers.

Are you a mature and confident person?

Do you enjoy working in a growing organization with opportunity for advancement?

This challenging role requires someone who is competitive and is looking for performance based incentives and high potential earning.

Do you have strong customer care skills and take great pride in team and personal success?

Then you are the person weare looking for.

The ideal candidate will be:

A holder of a University degree in a Business related field.Able to work with variety in a fast changing industry.Hardworking, mature, able to handle pressure with minimum supervision.Self-motivated, organized and driven to exceed the targets set.You must have worked for at least one year in a Sales environment and must also be able to demonstrate competence in Computer Skills for this position.

If you fit the above profile and more, send your application preferably by e-mail not later than 12th December 2011 to:

The Corporate Sales Manager,
P.O Box 20653-00200,
Nairobi

Telephone number: 2308872/0725 867519

E-mail: KKuria@iat.ac.ke

Applicants should call the HR Department on 14th December 2011 to find out if they have been short listed.

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

International Humanity Foundation’s education centers in Kenya

Apply to the unique ‘Voluntourist’ programme at one of the International Humanity Foundation’s education centers in Kenya!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic individuals of all ages/backgrounds to contribute to our orphanage and education centers in Jakarta, Bali, Aceh and Medan. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki (CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGO’s in this field as we practice the ‘Pass it on’ ethos in marginalized regions. We offer the privilege of education to those who without our organization could not reach it. IHF has no central headquarters, as each center is a product of its environment and follows the cultural code and norms of its host country. IHF ‘Voluntourists’ teach English, computer and math classes as well as maintaining relationships with local staff and the local population at every centre. The relationships formed between the children and Voluntourists are lasting as they remain in touch for years afterward.
At the Kenya center, IHF requires its Voluntourists to work four hours a day at the center, six day a week. There is time to sightsee and tour the nation, but work remains an important priority. This is a unique position within IHF as it allows the volunteer firsthand experience in the field, also having time to explore the local area " without the need to do international tasks like other volunteers. Once the Voluntourist has completed their term with IHF, more traditional tourism activities are ready at hand. Lake Nakuru National Park, UNESCO World Heritage site and famed home of flamingo flocks and white rhinoceroses, is within ten kilometres of our Kenyan center, and the magnificent Mt. Elgon and Hell’s Gate National Parks are both within an easy day’s drive.

Those who are secure without the comforts of home gain the most from this valuable opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to consider those with transferrable skills if you can demonstrate them during our application process. Fluency in English, both written and spoken is essential.
Costs: IHF is committed to offering a flexible, affordable service experience. There is no application fee, and the weekly fees for individuals are USD $150 and for couples and families only USD $200 to cover the costs for their room and board, both of which are very simple, at the center. Only married couples and immediate family will be allowed to share a room due to strict cultural codes.

Note: Please mention GetVolunteerJobs.com in your cover letter when applying. Thanks for notifying us about this posting!

Please help us monitor our job postings by providing us feedback on this job. If you feel this job is miscategorized or some type of spam please let us know. Once a job has been reported to us, we will investigate it further and make the appropriate adjustments. If you require a response please submit your question or concern to our Customer Service Department

If you are not a registered user, click here to sign up for a free account.

Join 2,143 other Volunteer professionals receiving free weekly job listings to their inbox every week.

View the original article here

Volunteer to help children in Kenya, Thailand and Indonesia
The International Humanity Foundation (IHF) is seeking forward-thinking,
dynamic individuals of all ages/backgrounds to contribute to our orphanage and
education centers in Kenya, Thailand or Indonesia. IHF has grown over the past
25 years under the visionary leadership of Carol Sasaki, CEO and the dedication of
thousands of volunteers from around the world.
IHF is distinct from other NGO’s in this field as we practice the ‘Pass it on’ ethos in
marginalized regions. We offer the privilege of education to those who without our
organization could not reach it. IHF has no central headquarters, as each center
is a product of its environment and follows the cultural code and norms of its
host country. IHF volunteers teach English, computer and math classes as well as
maintaining relationships with local staff and the local population at every centre.
In addition to teaching, our organization’s volunteers engage in:
? Public relations
? Fundraising
? Legal
? Finance
? Project experts (i.e., Peace farm and food relief initiatives)
? Media
IHF offers four unique roles for volunteers. We have opportunities for those who
prefer online advocacy or those who would purely like to gain in-field experience
and teach the children at one of the centers. IHF thrives because of its success
in recruiting versatile volunteers. Those who are secure without the comforts
of home gain the most from this valuable opportunity. Although we are mainly
seeking those with the above expertise, IHF is willing to consider those with
transferrable skills, if you can demonstrate them during our application process.
Fluency in English, both written and spoken is essential. Those interested in
volunteering at an IHF centre are required to complete a level of pre-trip duties in
order to gain an understanding of how grassroots organizations function.
IHF is a voluntary organization in the greatest sense of the term. Nobody is paid
a wage from top to bottom. Therefore, when volunteering with us, the volunteer
will need to pay their own travel expenses. To stay at one of the centers, a $55 to
$75 a week fee will cover the cost of accommodation and meals and decreases the
longer you volunteer.
Please take the time to familiarize yourself further with our organization
- www.ihfonline.org. If you have any questions at this time, feel free to e-mail one
of our helpful volunteers - [Use apply form below ]
If you’re ready to apply visit: http://www.ihfonline.org/volunteering.

Join Now and Apply to this Job

View the original article here

International Humanity Foundation’s education centers in Kenya

Apply to the unique ‘Voluntourist’ programme at one of the International Humanity Foundation’s education centers in Kenya!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic individuals of all ages/backgrounds to contribute to our orphanage and education centers in Jakarta, Bali, Aceh and Medan. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki (CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGO’s in this field as we practice the ‘Pass it on’ ethos in marginalized regions. We offer the privilege of education to those who without our organization could not reach it. IHF has no central headquarters, as each center is a product of its environment and follows the cultural code and norms of its host country. IHF ‘Voluntourists’ teach English, computer and math classes as well as maintaining relationships with local staff and the local population at every centre. The relationships formed between the children and Voluntourists are lasting as they remain in touch for years afterward.
At the Kenya center, IHF requires its Voluntourists to work four hours a day at the center, six day a week. There is time to sightsee and tour the nation, but work remains an important priority. This is a unique position within IHF as it allows the volunteer firsthand experience in the field, also having time to explore the local area " without the need to do international tasks like other volunteers. Once the Voluntourist has completed their term with IHF, more traditional tourism activities are ready at hand. Lake Nakuru National Park, UNESCO World Heritage site and famed home of flamingo flocks and white rhinoceroses, is within ten kilometres of our Kenyan center, and the magnificent Mt. Elgon and Hell’s Gate National Parks are both within an easy day’s drive.

Those who are secure without the comforts of home gain the most from this valuable opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to consider those with transferrable skills if you can demonstrate them during our application process. Fluency in English, both written and spoken is essential.
Costs: IHF is committed to offering a flexible, affordable service experience. There is no application fee, and the weekly fees for individuals are USD $150 and for couples and families only USD $200 to cover the costs for their room and board, both of which are very simple, at the center. Only married couples and immediate family will be allowed to share a room due to strict cultural codes.

Note: Please mention GetVolunteerJobs.com in your cover letter when applying. Thanks for notifying us about this posting!

Please help us monitor our job postings by providing us feedback on this job. If you feel this job is miscategorized or some type of spam please let us know. Once a job has been reported to us, we will investigate it further and make the appropriate adjustments. If you require a response please submit your question or concern to our Customer Service Department

If you are not a registered user, click here to sign up for a free account.

Join 1,224 other Volunteer professionals receiving free weekly job listings to their inbox every week.

VOLUNTEER IN KENYA
VOLUNTEER IN KENYA Codec Volunteers offers great international internships and... Manage an Orphanage
Manage an Orphanage Looking for a volunteer management opportunity? The Intern... Manage an Orphanage
Manage an Orphanage Looking for a volunteer management opportunity? The Intern...

View the original article here

International Humanity Foundation’s education centers in Kenya

Apply to the unique ‘Voluntourist’ programme at one of the International Humanity Foundation’s education centers in Kenya!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic individuals of all ages/backgrounds to contribute to our orphanage and education centers in Jakarta, Bali, Aceh and Medan. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki (CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGO’s in this field as we practice the ‘Pass it on’ ethos in marginalized regions. We offer the privilege of education to those who without our organization could not reach it. IHF has no central headquarters, as each center is a product of its environment and follows the cultural code and norms of its host country. IHF ‘Voluntourists’ teach English, computer and math classes as well as maintaining relationships with local staff and the local population at every centre. The relationships formed between the children and Voluntourists are lasting as they remain in touch for years afterward.
At the Kenya center, IHF requires its Voluntourists to work four hours a day at the center, six day a week. There is time to sightsee and tour the nation, but work remains an important priority. This is a unique position within IHF as it allows the volunteer firsthand experience in the field, also having time to explore the local area " without the need to do international tasks like other volunteers. Once the Voluntourist has completed their term with IHF, more traditional tourism activities are ready at hand. Lake Nakuru National Park, UNESCO World Heritage site and famed home of flamingo flocks and white rhinoceroses, is within ten kilometres of our Kenyan center, and the magnificent Mt. Elgon and Hell’s Gate National Parks are both within an easy day’s drive.

Those who are secure without the comforts of home gain the most from this valuable opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to consider those with transferrable skills if you can demonstrate them during our application process. Fluency in English, both written and spoken is essential.
Costs: IHF is committed to offering a flexible, affordable service experience. There is no application fee, and the weekly fees for individuals are USD $150 and for couples and families only USD $200 to cover the costs for their room and board, both of which are very simple, at the center. Only married couples and immediate family will be allowed to share a room due to strict cultural codes.

Note: Please mention GetVolunteerJobs.com in your cover letter when applying. Thanks for notifying us about this posting!

Please help us monitor our job postings by providing us feedback on this job. If you feel this job is miscategorized or some type of spam please let us know. Once a job has been reported to us, we will investigate it further and make the appropriate adjustments. If you require a response please submit your question or concern to our Customer Service Department

If you are not a registered user, click here to sign up for a free account.

Join 1,224 other Volunteer professionals receiving free weekly job listings to their inbox every week.

View the original article here

Looking for a volunteer management opportunity? The International Humanity
Foundation needs your expertise and vigour to direct our orphanages and
educational centers in Indonesia!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic graduates
to contribute to our orphanages and educational centers in Bali, Jakarta, Medan and Banda
Aceh. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki
(CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGOs in this field as we practice the ‘Pass it on’ ethos in
marginalized regions. We offer the privilege of education to those who without our
organization could not reach it. IHF has no central headquarters, as each center is a product
of its environment and follows the cultural code and norms of its host country. IHF volunteers
teach English, computer and math classes as well as maintaining relationships with local staff
and the local population at every centre.
In addition to teaching, our organization’s volunteers engage in:
? Public relations
? Fundraising
? Legal
? Finance
? Project experts (i.e., Peace farm and food relief initiatives)
? Media
At the centers, directors divide their time between teaching and nurturing the children and
working on international tasks. All directors manage one or more of our international task
teams such as university relations, photography, fundraising and media. Special projects
constantly arise and include moving food during famine feeds to monitoring children during
breaks. Our center directors have a lot of say in what they do and must possess excellent time
management skills.
Those who are secure without the comforts of home gain the most from this valuable
opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to
consider those with transferrable skills if you can demonstrate them during our application
process. Fluency in English, both written and spoken is essential. Those interested in
volunteering at an IHF centre are required to complete a level of pre-trip duties in order to
gain an understanding of how grassroots organizations function.
Salary / Pay: IHF is a voluntary organization in the greatest sense of the term. Nobody is paid
a wage from top to bottom. Directors must commit to serve at least a year at the center.
Basic accommodation and food is provided by by IHF.
Please take the time to familiarize yourself further with our organization -www.ihfonline.org.
If you have any questions at this time, feel free to e-mail one of our helpful volunteers -
[Use apply form below ]
If you’re ready to apply please send a copy of your resume to [Use apply form below ].
PLEASE NOTE: Currently we are only accepting applicants with Indonesian citizenship for this
position due to current work permit regulations. If you are not from this region and would like
more information about volunteering with IHF in Indonesia in the future, please don’t hesitate to
contact us at the email address above.

Join Now and Apply to this Job

View the original article here

Looking for a volunteer management opportunity? The International Humanity
Foundation needs your expertise and vigour to direct our orphanages and
educational centers in Indonesia!
The International Humanity Foundation (IHF) is seeking forward-thinking, dynamic graduates
to contribute to our orphanages and educational centers in Bali, Jakarta, Medan and Banda
Aceh. IHF has grown over the past 25 years under the visionary leadership of Carol Sasaki
(CEO) and the dedication of thousands of volunteers from around the world.
IHF is distinct from other NGOs in this field as we practice the ‘Pass it on’ ethos in
marginalized regions. We offer the privilege of education to those who without our
organization could not reach it. IHF has no central headquarters, as each center is a product
of its environment and follows the cultural code and norms of its host country. IHF volunteers
teach English, computer and math classes as well as maintaining relationships with local staff
and the local population at every centre.
In addition to teaching, our organization’s volunteers engage in:
? Public relations
? Fundraising
? Legal
? Finance
? Project experts (i.e., Peace farm and food relief initiatives)
? Media
At the centers, directors divide their time between teaching and nurturing the children and
working on international tasks. All directors manage one or more of our international task
teams such as university relations, photography, fundraising and media. Special projects
constantly arise and include moving food during famine feeds to monitoring children during
breaks. Our center directors have a lot of say in what they do and must possess excellent time
management skills.
Those who are secure without the comforts of home gain the most from this valuable
opportunity. Although we are mainly seeking those with the above expertise, IHF is willing to
consider those with transferrable skills if you can demonstrate them during our application
process. Fluency in English, both written and spoken is essential. Those interested in
volunteering at an IHF centre are required to complete a level of pre-trip duties in order to
gain an understanding of how grassroots organizations function.
Salary / Pay: IHF is a voluntary organization in the greatest sense of the term. Nobody is paid
a wage from top to bottom. Directors must commit to serve at least a year at the center.
Basic accommodation and food is provided by by IHF.
Please take the time to familiarize yourself further with our organization -www.ihfonline.org.
If you have any questions at this time, feel free to e-mail one of our helpful volunteers -
[Use apply form below ]
If you’re ready to apply please send a copy of your resume to [Use apply form below ].
PLEASE NOTE: Currently we are only accepting applicants with Indonesian citizenship for this
position due to current work permit regulations. If you are not from this region and would like
more information about volunteering with IHF in Indonesia in the future, please don’t hesitate to
contact us at the email address above.

Join Now and Apply to this JobOptional: Sign in to use your saved resume from Jobwich

View the original article here

Horizon Contact Centers Sales Jobs In Kenya.
Horizon Contact Centers is East and Central Africa’s first state-of-the-art and fully on demand international contact center and Business Process Outsourcing facility. Our facility is over 40,000 sq ft in a modern; well equipped and aesthetically designed work environment - 5,000 sq ft of this is dedicated to human resources department which includes recruitment and training to ensure continuous skills development of our best in class workforce.

Do you want to work for the leading Contact Center and BPO Company in East Africa? Are you focused and goal oriented with zeal to excel?

As an exceptional sales professional, using the telephone as your main method of communication, you will perform a function that very few people could do well. In return, we will reward you with exceptional incentives with a potential to earn Ksh 50,000+ pm, depending on performance

Tertiary Education, at least a diploma
1 year’s sales experience with a proven track record of consistently delivering results
Applicants with experience having worked in contact centers, with a special emphasis to the United States are encouraged to apply.
Applicants must be willing to night shifts and on public holidays Key competencies and AttributesExcellent command of the English language, with neutral accent is a must
Good computer literacy skills
Friendly & professional telephone manner
Excellent objection handling skills
Excellent interpersonal & communication skills
Team player
Passionate about sales
Self Motivated
Good listener
Results driven

We are an equal opportunity employer offering an attractive renumeration package. Only applicants who are shortlisted for this position will be contacted.

To apply, log on to www.horizoncontactcenters.com/careers. Only candidates who have successful applied on this link will be considered. Closing date is Friday, 29th July 2011. Only candidates who meet the above requirements need apply.

Horizon Contact Centers is a fast growing BPO Company in the region, with over 300 staff and state-of-the-art facilities. We have multiple clients both locally and internationally.

We are looking for driven, enthusiastic, confident, persistent, friendly, self motivated and focused telesales agents for a large client in the US market. As a goal oriented telesales agent, you will have a zealous passion to excel.

As an exceptional sales professional, using the telephone as your main method of communication, you will perform a function that very few people can do well.

You will be working to deliver results for a progressive American client that is targeting a niche market for their services with huge growth opportunities. You will be a part of the journey as we move to make Kenya a BPO destination hub.

In return, we will reward you with exceptional sales oriented incentives where your earning power is driven by your ability to meet targets.

Qualifications and Experience

* Tertiary Education, at least a diploma
* 1 year’s outbound telesales experience with a proven track record of consistently delivering results, preferably for the UK and US market product and services.
* Individuals, preferably, with 1 year of US or UK sales experience are encouraged to apply.
* Applicants must be willing to work night shifts and on public holidays

Key competencies and Attributes

* Self Motivated
* Excellent interpersonal, communication & rapport building skills
* Excellent listener
* Friendly & professional telephone manner
* Excellent objection handling skills
* Results driven
* Excellent command of the English language, with neutral accent is a must
* Good computer literacy skills
* Team player who is passionate about sales

We offer flexible shifts and workdays for individuals that seek either a permanent or part-time opportunity within the industry

To apply, log on to www.horizoncontactcenters.com/careers.

Closing date is Wednesday, 15th June 2011.

Only candidates who meet the above requirements need apply.

Horizon Contact Centers is an equal opportunity employer.

To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Friday, June 10th, 2011 at 9:03 PM and is filed under SALES & MARKETING. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

Position Summary

The Human Resources Manager will guide and manage the overall provision of Human Resources services, Recruitment and Training.

Key Performance Areas

Responsible for and manages recruitment and staff optimization.Responsible for and manages employee orientation, development, and training.Ensures performance management is undertaken for all staff.Leads competitive market research to establish pay practices and pay bands that help to recruit and retain staff.Oversees legislative and statutory compliance relating to employment matters.Formulates and recommends Human Resources policies and objectives for the company.Ensures employment relations matters are handled appropriately.Manages employee communication and feedback.Formulates and administers compensation and benefits. Oversees employee safety, welfare, wellness and health. Coordinates Corporate Social Responsibility activities.Handles employee counseling and dispute resolution. Minimum of a Bachelor's degree or equivalent in Human Resources, Business, Organization Development. Minimum 8years of progressive leadership experience in Human Resources positions. (International exposure) Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and labour relations. Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement, preferredClosing date:- 21st May 2011

Application procedure:-

To apply for this position, please log on to http://www.horizoncontactcenters.com/

Please quote kenyanjobs.blogspot.com as the source of the job advert

Position Summary:

The Account Supervisor serves as the primary business contact for the client and is responsible for driving performance and ensuring client satisfaction.

The incumbent is expected to consistently provide excellent leadership to the team on the Outbound Voice services being offered, as well as represent client needs and goals within the organization to ensure the highest level of sales performance and agent behavior is in line with set targets and KPIs.

In addition, the Account Supervisor should build relationships with clients to encourage new and repeat business opportunities on the projects assigned.

Duties and Responsibilities:

Responsible for all client communications, conflict resolution and compliance on client deliverables and revenue. Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure performance targets, quality standards and client expectations are met. Ensures that client issues are dealt with in an efficient manner, informing the Business Leader – Transitions, Operations, Training, IT and Quality Assurance or Chief Executive Officer of any problems that may arise. Works closely with the project team in order to maintain a continuous knowledge of project in order to identify potential issues and/or opportunities within or related to the project. Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable. Aware and in pursuit of opportunities for account growth and new business, involving the Account Senior Management teamCommunicates the client's goals and represent the client's interests to the team. Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. Reports to the senior management, providing regular input on all account activity, including status and reports on a daily and weekly basis. Have hands on approach on engaging agents as a primary objective.Work with HR to ensure that the correct incentives are put in placeEnsure that all pre and post shifts are executed with your presence thereEnsure that real time reporting is established and adhered toEnsure that client work ethic is instilled into all concerned flawlesslyEnsure zero tolerance to non adherence to schedule by the team.A Bachelor’s degree Good command of the English language with above neutral, crisp accent Proficient in MS Office Suite – MS Word, MS PowerPoint, MS Excel, MS Outlook and Internet Explorer.Experience in Outbound Sales at supervisory / Management level to the UK is an added advantage.Minimum 4 years of outbound sales experience in a Call Center environment working in a supervisory or management role Good understanding of Performance Management Programmes Previous experience in leading sales teams – A MUSTGood listening skills and Outstanding Interpersonal SkillsInternational exposure/ experience will be an added advantage.Key competencies and attributes:
Strong personality and selling skillsProven Account supervisory skills required in order to create, maintain and enhance customer relationships Must be able to work evenings and grave yard shifts. Extremely detail oriented Motivated, goal oriented, persistent and a skilled negotiator High level of initiative and work well in a team environment Excellent written and oral communication skills Handles stressful situations and deadline pressures well Ability to resolve complaints on an escalated level. Plans and carries out responsibilities with minimal direction Excellent management, organizational and time management skills required.People management skills Ability to interact at all levels within the company ( agent, supervisor and senior management)Have an open minded and flexible approach