(Recommended- Customer Relations Executive)

Industry: Records Management

Location: Nairobi

Our client, is the leading records and information management solutions provider in the Middle East and Africa, operates from 15 offices in 12 countries developing secure, innovative and customized solutions that address the full information life-cycle, meeting the needs of corporate and government clients across an extremely broad range of industries seeks to recruit a Customer Accounts Executive.

Managing customer inquiries, problems, requests, suggestions and determining appropriate solutions or responsesEnsuring high levels of customer satisfaction by providing smooth customer service to customers as per agreed service standardsNegotiating customer claims and initiating billing adjustments in coordination with team leaderGrowing existing customers and identifying potential customers for supply chain and delivery solutionsDeveloping new customers from target market and existing customers with business solutionsPlanning and executing regular maintenance and business development visits to customersMaintaining and regularly updating customer informationUnderstanding and networking all aspects of customers’ business needs Promoting suitable products  and developing solutions for customers involving business unitsWorking with other business units  such as ground operations, cargo operations to ensure proper service delivery to customersPreparing and issuing proposals and quotations to customersBachelor Degree in  a business related fieldConsultancy selling skills Should possess a valid driving licenseExcellent communication skillsA minimum of 2-3 years working experience Computer Proficiency: MS office Applications (Word, Excel, Power Point &Outlook)Previous experience in customer management experience will be an added advantageTo apply, send your CV only to vacancies@flexi-personnel.com before Friday 5th July 2013. Clearly indicate the position applied for and your minimum salary expectation on the subject line.

Operations Supervisor/ Team Leader
Location: Nairobi

Our client, is the leading records and information management solutions provider in the Middle East and Africa, operates from 15 offices in 12 countries developing secure, innovative and customized solutions that address the full information life-cycle, meeting the needs of corporate and government clients across an extremely broad range of industries seeks to recruit an Operations Supervisor/ Team Leader. 

We are particularly looking for a candidate who will supervise, lead and work with the team members to achieve set targets.  Supervising operations and records teamProviding guidance to the teamCoordinating information creation, receipt, storage, retrieval and dispositionsEnsuring security and preservation of recordsWorking with user departments on special information research and retrieval to ensure that all information needs are metResponsible for budgeting and time management oversight, and is involved with staff training, evaluation & developmentEvaluating and recommending upgrades for existing technology applications, includingrecords management softwareBachelor Degree in Business Administration/Management or any related fieldMinimum of 2 years of experience in information management, records management and document management operationsStrong communication skills both verbal and written, bias for action / self-starter / self motivated, strong background in computer software, hardware and networkingExperience in Document Management and content management solutions is strongly preferredAbility to manage multiple projects and prioritiesWhen looking at information ability to see patterns, trends, or missing pieces, as well as identify similarities and / or differences in current or past situationsMust be highly competent with Windows, Power point, Excel, Word and OutlookTo apply, send your CV only to jobs@flexi-personnel.com before Friday 5th July 2013. Clearly indicate the position applied for and your minimum salary expectation on the subject line.

Quality Assurance Manager (Pharmaceutical)

Our client, an established Pharmaceutical manufacturer seeks a suitable candidate to fill the above position.

Roles and Duties

Direct and manage all Quality Assurance functions and will be responsible for all quality related activities in support of our production and packaging operations.?Compliance in all company areas including incoming inspection, goods in process, and finished products;Maintenance of documentation & product quality records; validation programs.?Bachelor’s degree in pharmacyMust be registered pharmacistMinimum of 3 years QA experience in a production and one year in quality assurance.?Must have a proven track record in  Quality Assurance and production.If you meet the above minimum requirements, kindly send your cv together with a registration certificate to;

Frank Management Consult Limited,
Nyaku House, 1st Floor,
P.O BOX 5351-00200,
Nairobi;

Emails: robinson@frank-mgt.com/frankmconsult@yahoo.com

ICAP of Columbia University is working in partnership with the Ministry of Public Health and Sanitation and the Ministry of Medical Services to strengthen HIV Care and Treatment services at provincial and district health facilities. This program is part of a US Government initiative against HIV in Kenya that receives funding from PEPFAR through the Centers for Disease Control and Prevention (CDC). Applications are invited for the following position:
The Research Site Coordinator will be responsible for overseeing day to day study activities at the research site to ensure smooth implementation of the study, safety of study participants, and accuracy of the data collected. S/he will be supervised by the Study Coordinator
To obtain patient consent to participate in the project To administer questionnaires to healthcare providers and lay counsellors To monitor patient recruitment and retention and oversee follow- up and patient tracking activities To ensure proper storage of study materials To carry out on-site quality control for data collection To supervise Research AssistantsNursing Degree or relevant Degree/Diploma in Social Sciences Experience in conducting research Excellent communication skills ( both oral and written) Good use of Microsoft office especially in excelAll applications including a current CV, telephone number and 3 referees (one who should be at least your current/previous supervisor) should be sent to the HR and Administration Manager, ICAP icap.vacancies@gmail.com on or before 10th July 2013. Only shortlisted candidates will be contacted.
ICAP is an Equal Opportunity Employer

Exports Sales Representative

Our client is a lead manufacturer and marketer in the highly competitive nutritional foods segment of the FMCG sector.  

The company products are manufactured to international standards and are distributed throughout the East Africa region and beyond. Since its inception over ten years ago, the company has made great strides towards the attainment of operational excellence; this has included the implementation of a robust ERP system, upgrading of manufacturing equipment and the implementation of internal quality management standards. We are now seeking to hire the Exports Sales Representative.

The purpose of this role is to achieve maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products. 

The job holder is expected to personally contact and secure new business accounts/customers. S/he will promote/sell/secure orders from existing and prospective customers through a relationship-based approach.

This position reports to the Sales & Marketing Manager.

Key Responsibilities

Administer all sales activities for export territory and ensure achievement of all export sales target; analyze all customer requirements to prepare appropriate sales strategies for same. Implement all objectives and goals for market sales and net revenue for all export activities and implement all new product launches to achieve overall sales objectives and administer merchandise for group brands.Design required marketing and sales program for export territory and maintain knowledge on all competitor products and participate in various exhibitions and seminars.Analyze all market intelligence reports and identify new business opportunities to expand business and maintain an efficient portfolio for same. Develop and maintain professional relationships with all clients and supervise achievement of sales targets for assigned areas; Maintain all company distributors for Export territories and perform regular visits to all sites and provide required training to all staff and to ensure they maintain knowledge on all product range.Sales Promotions - design budget for all expenditures and plan all trade shows as per customer specifications and prepare appropriate strategies for all customers to facilitate distribution for same. Research and monitor the current global market for FMCG products and prepare report on product and region basis and identify the untapped potential market.Manage all the export documentations; liaison with various government and non government departments, including but not limited to; Revenue Authorities, Custom Declarations and Transport Company.A business related degree and advanced diploma in sales & marketing.Minimum of three (3) years in export market development of a FMCG company.Thorough hands on experience with complete export cycle.Proactive, action oriented with drive for results.Business acumen and customer-focused.Good communication and problem solving skills and ability to building effective teamsGood planning, organizing and time management skills.
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees to:

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications. Visit our website for more vacancies.

Closing date:  Wednesday 3rd July 2013

A medium Sized Property Development Company seeks an experienced Accountant to be located in Nairobi.  The ideal candidate will possess a strong background in accounting skills and exposed to property management accounting as well as exceptional analytical and communication skills.
Duties/Responsibilities and tasks include but not limited to:Perform hands-on property accounting duties Prepare monthly financial reports Cash managementCollectionsEnsure that accounting department deadlines are metManagement of Stakeholders accountsAnnual budget preparation and ReconciliationsTax returns Petty cash reconciliationBank reconciliationCreditor reconciliationExcellent communication skillsStrong attention to detailAnalytical skillsOrganizational skillsAbility to multi taskICT proficiency At least 2 years’ experience in property management accounting will be an added advantage.
CPA II with a degree in business related courses
Interested and qualified candidates should send their applications and detailed CV highlighting relevant experience, current and expected remuneration, daytime telephone contact and contacts of three referees to recruitmentpropertyacct@gmail.com with the name of position in the subject line by 5.00pm on 11th July, 2013Only the shortlisted candidates will be contacted.

Social and Behavior Change (SBC) Coordinator
Duration of the Contract: Twelve (12) months, with the possibility of extension
International Medical Corps (IMC) is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization.

Its mission is to improve quality of life through health interventions and related activities that build local capacity in underserved communities worldwide.

By offering training and health care to local populations and medical and nutrition assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

The SBC Coordinator, based in Mogadishu, will provide support to International Medical Corps’ nutrition programs in south-central Somalia and Somaliland. Specifically, the SBC Coordinator will be responsible for ensuring the smooth implementation of activities designed to promote behavior change for improved maternal and child nutrition.

He/She will train and provide ongoing supportive supervision to local implementing partners and International Medical Corps’ field-based national staff.

Specific Responsibilities and Tasks:
1. General knowledge of International Medical Corps code of conduct and ethicsMaintain and promote positive relationships colleagues and beneficiariesRespect all rules and proceduresComply with health and safety rulesRespect medical ethics2. Implement and Monitor Social and Behavior Change ActivitiesTrain and provide ongoing supportive supervision to national implementing partners and International Medical Corps’ field-based national staff in promoting improved maternal and child nutrition through the Care Group model, home micronutrient fortification, and other community-based SBC activities.Develop and operationalize a plan for building the capacity of national implementing partners to promote SBC for IYCF through the Care Group model.Liaise with Directorate of Health, local authorities, and other key stakeholders to build national capacity to promote improved nutrition levels through the Care Group model.Coordinate with IMAM programs and health facilities to encourage cross-referrals.Prepare an M&E plan for all SBC-related activitiesResponsible for timely and accurate collection of data against indicators, in line with donor reporting requirements; ensure experiences and lessons are well-documented; prepare weekly progress reports for submission to International Medical Corps Program CoordinatorWork with the Nutrition Coordinator to prepare regular narrative reports, in line with donor reporting requirements, for submission to donor.Work with International Medical Corps technical staff to develop and conduct surveys and evaluations as needed (e.g. KAP, SMART, Barrier analysis, etc.)Other duties as determined in consultation with International Medical Corps technical and program management staff.Master’s degree in nutrition or public health, with focus in nutrition/medical anthropology/behavior change, AND 5+ years of relevant work experience (minimum 3 years in developing country); ORBachelor’s degree in nutrition and 7+ years of relevant work experience (minimum 5 years in developing country)Experience:Previous SBC experience; promotion of IYCF through Care Group model highly preferred;Experience working in settings where both acute malnutrition and stunting are significant public health issuesKnowledge of the latest best-practices and standards related to nutritionStrong analytical and problem-solving skillsAbility to relate to and motivate local staff effectivelyAbility to work in hardship conditions and in conflict settingsDemonstrated strengths in writing and critical thinking; strong computer skillsKnowledge of/experience with the Somalia context is a plus

Languages: Fluent in English and Somali – written and spoken
Send cover letter and CV top the following email address: somaliajobs@imcafrica.org. Please indicate the job title in the email subject line clearly.
Deadline for applications: 4th July 2013. Only shortlisted applicants will be contacted for interview.
International Medical Corps is an equal opportunities employer