TNS RMS East Africa IT Administrator Job 2015

Job Description

Job Title: IT Administrator, East Africa

Reports to: Head of Information Systems, WECA

Location: Nairobi, Kenya
 

Purpose of the role: IT Administrator is primarily responsible for ensuring smooth running of East Africa IT infrastructure while making sure end users are adequately supported
 

Role deliverables:    

Implementing IT systems TNS RMS East Africa offices, working closely with TNS WECA Head of Information Systems

Managing IT Infrastructure (including all workstations, laptops, printers, servers, video conferencing, Telephony and other communication facilities).

Ensure IT users receive adequate IT support and training to effectively use IT systems and facilities

Administration of servers and users

Business Continuity through implementation of Disaster Recovery plans including backups and offsite backup recovery

Supplier management to ensure efficient and cost effective procurement and delivery of IT systems and services

Management of IT assets

Ensure dissemination and adherence to WPP, Kantar and TNS IT policies by TNS IT users

Implementing and upholding IT SOX Controls as guided by WPP

Developing relationships and communication with all users regarding IT.

Supporting Client Service teams on Client delivery systems

Supporting Operations on Electronic Data Collection systems including CAPI and CATI

Scope of the role:    

TNS RMS East Africa Ltd Offices

Lead EA IT Team

Client contact: Extensive contact with internal client group & external suppliers.

Supplier management

Qualification and Key Skills    

A Bachelor’s degree in Computer Science/ Information Technology/Computer Engineering or equivalent education

Minimum two years of network/systems administration including working knowledge of Cisco networks, Microsoft Server and Exchange environments, Microsoft Desktop platforms. IP Telephony knowledge desired

Microsoft certification in Windows 2003 Server and XP Desktop environments or more recent.

Good understanding of network/systems security including Antivirus

Excellent problem-solving, analytical and evaluative skills.

Good communication and interpersonal skills.

Willingness to work long hours/weekends when required.

Demonstrably effective at providing timely, concise, audience – appropriate information orally and in writing.

Qualities (Personal Characteristics or Traits)  

Enthusiastic and positive – ‘can do’ attitude.

Resourceful and outgoing.

Highly Innovative.

Attention to detail.

Good sense of judgement.

Driven by a desire to make improvements.

Demonstrates integrity.

Each employee is expected to demonstrate the Precision Growth values and behaviours in addition to their specific responsibilities: Enquiring challengers, precise thinkers, Influential advisors, leading experts

How to Apply

Applications to be submitted to recruitment.tnsea@tnsglobal.com not later than 7th August 2015