Here’s your opportunity to kick-off an exciting career

We are looking for suitably qualified candidates to fill the open positions ¡n the following areas.

Exciting career opportunities with Airtel

Airtel Centre of Excellence

Head Cash & Bank

Job Purpose: Lead the Cash & Bank vertical of airtel Centre of Excellence and ensure that payment transactions and bank reconciliations have been executed as ¡n line with the setting SLAs

The Cash & Bank Head will work closely with the Heads of other verticals + Countries financial teams to evaluate the cash-in and cash-out data, in order to produce accurate cash flow forecast

Full responsibílity of creating and monitoring Cash & Bank Dashboard, which reports, the vertical performances, as well as the root causes of aggregates below SLAs and propose the corrective actions

Coach, mentor and motivate the team to improve performance on an ongoing basis.

Experience & Qualifications

Professional Degree (Finance/ Accounting/ Banking)Post Graduate Qualification will be an added advantageExperience of 5-7 years in Finance & Accounting, Treasury, BankingKnowledge of the latest accounting toots/ Software available for reportingPrevious usage of Oracle, Hyperion/ Gognos is suitableKnowledge of English and French is an added advantage.Head Master Data Management

Job Purpose

Operational support to the supply chain management in the airtel Centre of ExcellenceenvironmentEnsure effective execution of processes as per SLAs and KPIs set by the process controller team or equivalentLiaise with other verticals and Operating units to keep the vendor master data up to dateIssuing and implementing any new guidance/ process in relation to Master Data Management:SOX and Audits recommendations
Coach, mentor and motivate the team to improve performance on an ongoing basis.Chartered Accountant/MBA/ICWA, Master DegreeSupply Chain qualificationExperience of 3-5 years in working with Master domain preferably hands on experience of working on Oracle/ERPExperience of managing transactional based activities which involves adherence to defined SLA/KPIs Supply Chain processes in a shared services environmentGood knowledge of Vendor Management, managing vendor relations, knowledge of Procure to Pay processGood knowledge of MS Excel and other MS office tools.Manager - Senior Executive Master Data Management
Ensure effective execution of processes as per SLAs and KPIs set by the process controller team or equivalentLiaise with other verticals and Operating units to obtain information of keeping the vendor master data up to date.
Implementing any new guidance/process in relation to Master Data Management: SOX and Audits recommendations.B.Com, M.Com, MBA (Supply Chain) or any other relevant professional diploma or degree.Experience of 2-3 years in working with Master domain preferably hands on experience of working on Oracle/ERPExperience of managing transactional based activities which involves adherence to defined SLA/ KPIs Supply Chain processes in a shared services environmentGood knowledge of Vendor Management, managing vendor relations, knowledge of Procure to Pay process.
Manager - Senior Executive Cash & Bank

Job Purpose

Prepare and execute from airtel Centre of Excellence based in Nairobi, all the supplier payment transactions, for the Operating countriesPerform all the bank reconciliations on behalf of the Operating countries, ¡n compliance with accuracy and timing as defined by the SLAsIdentify and share with hierarchy, the areas of improvement within Cash & Bank field or within the whole airtel Centre of ExcellenceHandling all types of queries related to payments and reverts and provide adequate answers.Professional Degree (Finance/Accounting/Banking)Post Graduate Qualification will be an added advantageExperience of 2 years in Finance & Accounting, Treasury, BankingKnowledge of the latest accounting tools/Software available for reportingPrevious usage of Oracle, Hyperion/ Gognos ¡s suitableKnowledge of English and French is an added advantage.Manager - Senior Executive Service Delivery

Job Purpose

Responsible for ongoing management and drive the VoC Metric across shared services verticalsEngage with all verticals and Operating units and prove as the face of ACEOrganize Regular Customer engagements including Operating units.Professional Degree (Finance/ Accounting/Audit or Supply Chain)Post Graduate Qualification will be an added advantageExperience of 2 years ¡n Finance & Accounting, Supply Chain Management, HR process or AuditUsage of latest accounting tools for reporting: Oracle, Hyperion/CognosKnowledge of English and French is an added advantageExperience of working on various service management toolsExperience of setting up and delivering appropriate service levelsExperience in Telco industry is an advantage.Manager - Senior Executive Strategic Vendor Accounting

Job Purpose

Under supervision of airtel Centre of Excellence Head of SVA, focus on one or more types of the strategic vendors: Network, IT or Other managed ServicesFull responsibility of monitoring the types of strategic vendors contracts assigned: reconciliation, sign off and payments of related vendors.Liaise with other verticals and departments to collect information for DPE (Dollar Per Erlang) and DPMM value of assets calculationCorrect accounting entries in consideration of DPE and DPMM values adjustments: decapitalization/ capitalizationReport the SVA inputs as per defined SLAs and to meet the accounts closure deadlinesImplementing any new accounting guidance/ process in relation to strategic vendor accounting.Chartered Accountant/ MBA/ ICWA, Master Degree4 to 5 years with knowledge of the latest accounting tools/ Software available for reportingKnowledge of changes in the Accounting Standards applied under local and IFRS or US GAAPExposure to an ERP environmentPreferred background being telecom/ service industry.The Controller is responsible for partnering with Function Chiefs (excluding Network and IT) in Monitoring Opex and identifying variances leading to actions that need to be undertaken to impact on OpexParticipate in Annual budget exercise and monthly revision of the same through the Flash and Forecast processMaintain financial controls on Marketing and Service & Delivery Opex by reviewing monthly spend for 17 Countries and at the CentreOptimal use of the Annual Operating Plan (AOP) funds at the country levelPreparation of approval request for additional fundsPrepare Business cases for additional spendReview functional spend during each end month.Chartered Accountant, Cost Accountant. MBA an added advantageAt least 7 years of relevant experience, in a Telecom industry or a multinational/ FMCG companyApplication Process:

Interested applicants should send their detailed CV’s and application letters (Quoting the Job Reference Number) to Hr.Hq@airtel.com by 21st November 2011.

Applications should be addressed to Talent Acquisition Manager- airtel Africa

Exposure to working at a Head office of a multi country operation and ability to manage large team of people in a complex & multi-cultural environments is an added advantage

Only Short listed candidates will be contacted.

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Here’s your opportunity to kick - off an exciting career

We are looking for suitably qualified candidates to fill the open positions in the following areas.

Passive Infrastructure (Based in Kenya)

Business Planning & Analysis

Positions Available

Head Business Planning and Analysis:- Experience of 8 - 10 years.

Assistant Manager Business Planning & Analysis:- Experience of 4 - 6 years.

Job purpose

Consolidate and report MIS in a multi country environment by Country & by segment.Organize and ensure monthly review of Financial Performance against Budgetary targets of the business for the Head Office.Monitor Financial & Operational KPIs, identify variances, recommend proposals to achieve business target.CPA/MBA.Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.Exposure to working at a Head office of a Multi country operation.Preferred background being telecom / service industry / Infrastructure segment.Knowledge of English / French / Swahili.Decision Support Systems

Positions available

Head Decision Support Systems:- Experience of 8 to 10 years.

Assistant Manager Decision Support Systems:- Experience of 4 to 6 years.

Job purpose

Evaluate and recommend Opex and Capex proposals which are supported with a defined Business Case and aligned to benchmarked KPIs.Define a Decision support System through automated workflows using tools such as Zero Based Costing to evaluate business decisions.CPA/MBA.Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.Exposure to working at a Head office of a Multi country operation.Preferred background of assessing investments in capital expenditure in telecom / service industry / Infrastructure segment.Knowledge of English / French / Swahili.Governance

Positions available

Head Governance:- Experience of 10 to 12 years.

Assistant Manager Governance:- Experience of 4 to 6 years.

Job purpose

Define and establish a Governance framework for the organization comprising compliance to Statutory norms in a multi country environment covering banking regulations, taxation & financial reporting as per Local GAAP, company policy & procedure.CPA/MBA.Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.Knowledge of Statutory norms in a multi country environment.Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.Preferred background of assessing controls in telecom / service industry / Infrastructure segment.Exposure to working at a Head office of a Multi country operation.Knowledge of SOX procedures & compliance requirements of countries in Africa.Knowledge of English / French / Swahili.Taxation

Positions available

Head Taxation:- Experience of 10 to 14 years.

Assistant Manager Taxation:- Experience of 4 to 6 years.

Job purpose

Define, cascade, manage and monitor systems & processes ensuring compliance of Tax Regulations — both Direct and Indirect Taxes in a multi country environment.CPA/MBA.Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.Knowledge of Taxation regulations in a multi country environment.Exposure to working at a Head office of a Multi country operation.Exposure to an ERP environment — preferably Oracle / SAP for a multi country organisation.Knowledge of English / French / Swahili.Treasury

Positions available

Head Treasury:- Experience of 10 to 14 years.

Assistant Manager Treasury:- Experience of 4 to 6 years.

Job purpose

Design and implement efficient cash management practices to support working capital needs of the company.Liaise with Banks in a multi country environment to review and facilitate banking & cash management needs of the company for both fund based and non-fund based facilities at each country.CPA/MBA.Knowledge of Banking regulations & Compliance as prescribed in a multi country environment.Knowledge of Foreign Currency Regulations in a multi country environment.Exposure to working at a Head office of a Multi country operation.Exposure to an ERP environment — preferably Oracle / SAP for a multi country organisation.Knowledge of English / French / Swahili.Application Process:

Interested applicants should send their detailed CV’s and application letters to Hr.Hq@airtel.com by 14th November, 2011.

Applications should be addressed to The Talent Acquisition Manager, Airtel Africa.

Only Shortlisted candidates will be contacted.

Airtel, the 5th largest telecoms company in the world and a fortune 500 company, is now in Rwanda

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Exciting Career Opportunities with Airtel Africa Head Office

About Airtel

Affordability, innovation and community engagement are the three pillars of success for Airtel International which owns and operations mobile communications networks across 16 markets in Africa.

Airtel International is part of Bharti Airtel which has more than 200 million customers globally and, since it acquired Zains African businesses in June 2011, has become the fifth largest telecoms company in the world.

In Africa, Airtel has over 42 million customers and aims to attract more than 100 million customers across the continent by 2013. We will achieve this through fulfilling our vision of making telephony available and affordable for everyone across Africa, even in the most remote areas which are at present disconnect from the world.

We are looking for suitably qualified candidates to fill the open positions in the following areas:

Supply Chain

Position: Head of Real Estate and Facilities

Ref: SCM/H Q/OO1

Reporting to: Chief Supply Chain Management Officer for Africa.

Education Requirements:

Civil/Mechanical Engineering, Civil Design.An MBA and a Project Management qualification will be an added advantage.To lead all projects related to land acquisition building acquisition, refurbishment and all real estate OPEX optimization programs across Africa.
Primarily responsible for ensuring optimal space allocations and occupation to ensure best in class ergonomics in Africa.A minimum of 15 years experience in Civil Design, Project Management, Facilities Management and/or Contract Management with at least 3 years in a leadership role from reputable multinational organizations within any of the following industries: Hospitality, FMCG, Telecommunications and Architectural.Network

Position: Manager, Partner & Process Governance

Ref: NWK/GOV/HQ/001

Reporting to: Head of Operations Optimization and OPEX

Education Requirements:

Minimum of a Bachelor’s degree in Electrical/Electronic Engineering.MBA will be an added advantage.To lead the Partner & process governance function in order to ensure smooth migration & seamless operations post Managed services introduction.
Successful candidate will work with partners to draft the best in class Preventive, Reactive & Escalation processes for enabling Operational silence as well as recommend the scope of work for managed services partners for effective use of resources & to avoid grey areas.
He/she will also assume day to day responsibility for ensuring seamless network operations across our operations in Africa and handle Partner governance & contract management.10 years experience in the running and management of service partners within a telecommunications environment.Application process

Interested applications should send their detailed CVs and application (quoting the job reference) to Hr.Hq@airtel.com by 16 September2011.

Applications should be addressed to the Head Office Recruitment Manager

Only shortlisted candidates will be contacted.

Visit www.kenyan-jobs.com for many more jobs in Kenya

Come join the 5th largest telecoms company in the world

Exciting career opportunities in Airtel Africa Head Office

About Airtel

Affordability, innovation and community engagement are the three pillars of success for Airtel International which owns and operations mobile communications networks across 16 markets in Africa.

Airtel International is part of Bharti Airtel which has more than 200 million customers globally and, since it acquired Zain’s African businesses in June 2010, has become the fifth largest telecoms company in the world.

In Africa, Airtel has over 42 million customers and aims to attract more than 100 million customers across the continent by 2013. We will achieve this through fulfilling our vision of making telephony available and affordable for everyone across Africa, even in the most remote areas which are at present disconnect from the world.

Our work culture and values:

A hallmark of our people culture is ‘Professional-Entrepreneur (P-E) Balance' orientation of a professional. Our people combine the passion and risk taking ability of an entrepreneur with the balance and process of a manager.

At the foundation of all that we do is a very strong values framework that acts as a set of guiding principles for the organization.

Our values encompass Entrepreneurship, Respect for All, Passion for Performance, teamwork and Building collaborative Partnerships.

Airtel has a structured career development approach that enables its people to either grow within the functions or become successful general managers across the organization.

We are looking for suitably qualified candidates to fill the open positions in the following areas:

M- Commerce

1. Corporate Manager

Ref: MC/HQ/001

This position is a senior role, reporting to the Head of M-Commerce Africa.

The ideal candidate should have at least a Bachelor’s degree in Business Administration, Entrepreneurship, Commerce or a related discipline. Masters in Business Administration will be an added advantage with at least 5 years of experience in Sales/Marketing and at least 4 years of experience in a financial institution and or telecommunications industry.

Successful candidate will be responsible for achieving desired revenue from bill payment transactions across the operating countries, bulk payment transactions, business to business transactions and advanced services transactions.

2. Retail Manager M-Commerce

Ref: MC/HQ/002

This position is a senior role, reporting to the Head of M-Commerce Africa. The ideal candidate should have a Post Graduate CA / MBA or Equivalent from a recognized institution with at least 5 years experience preferably in a FMCG environment or Mobile commerce environment.

He/ she will be responsible for strategy & financial planning, brand visibility, budget planning and networking with internal / external stakeholders.

Customer Service

1. Manager - Customer Contact Strategy - Airtel Africa

Ref: CS/HQ/001

Airtel Africa is looking for a Customer Contact Strategist in the Customer Service Department who will be responsible for defining and operationalizing the customer communication policy using internal One-to-One Communication Tools such as SMS/Outbound Dialers/Post Call Notifications etc.

The candidate will own the Customer Communication Process for all Airtel Operations and will design and ensure the frequency, standardization, consistency and relevance of content for all
possible means of Below The Line (BTL) communication to the customer.

The applicant should have a minimum degree qualification and 5-6yrs relevant work experience in the telecommunications or service industry. Knowledge of French a must!

2. Manager - Inbound Contact Experience

Ref: CS/HQ/002

We are looking for an Inbound Contact Experience Function Manager who will be responsible for management of day to day operations and business strategy for all countries, strategic partner management, driving quality standards for Airtel customer base and ensuring process compliance and standardization and people management.

The ideal candidate should be a graduate/MBA with at least 5 years of experience in Telecoms/Business Process Outsourcing/Financial Services.

Knowledge of basics of CRM, Self care, call center Technology, IVRs and customer access/experience modes.

Internal Assurance

1. Head, Regional Audit - Africa

Ref: IA/HQ/001

We are looking for a Regional Audit Head who will be responsible for stakeholder engagement, audit, risk management, fraud and governance.

The ideal candidate should have post graduate qualifications with a major in Management / Finance and Accounting / Engineering. A minimum of 12 years of experience out of which at least 10 years should be in Internal Audit / Risk Management / Compliance.

Experience acquired in the telecommunications will be an added advantage.

2. Manager Fraud/ Investigations (Franco phone)

Ref: IA/HQ/002

We are looking for a Fraud/ Investigations (Francophone) manager who will be responsible for fraud management and investigation.

The ideal candidate should be a post graduate with a major in Management / Finance and Accounting, and have 10 years experience out of which at least 5 years should be in Fraud investigations in Africa.

Knowledge of French and experience in the telecommunications industry will be a huge advantage.

Marketing

1. Manager - High Value Usage & Retention

Ref: MKTG/HQ/001

We are looking for an experienced resource who will manage our High Value customer segment. The candidate will among other things analyze customer recharging and usage behaviours, manage key tracker reports and carry out customer segmented analysis.

The ideal candidate should have a university degree preferably with a strong marketing background, finance and business planning background as an added advantage, plus at least 3 - 5 years experience in the telecommunication industry.

Information Technology

1. Manager - Vertical Platforms

Ref: IT/HQ/001

We are looking for a Vertical Platforms Manager who will be responsible for Identifying and translating product — related business requirements into technical specifications, driving implementation of selected product IT systems, IN Charging and VAS product, providing operational support to sustain continuity of business critical functions.

The ideal candidate should possess a Bachelor degree in Computer Science (IT, Telecommunications, Electronics) or any equivalent qualification.

Training in program management is a must. He / she should have at least 5 years experience in Charging/IN/VAS and exposure to domestic and international (Africa) telecom operations.

2. Manager - VAS O&M

Ref: IT/HQ/002

We are looking for a VAS O&M Manager who will be responsible for governance, capacity planning and providing operational support to sustain continuity of business critical functions in the area of value added services.

The ideal candidate should possess a Bachelor degree in Computer Science (IT, Telecommunications, Electronics) or any equivalent qualification.

Training in program management is a must. He / she should have at least 5 years experience in Charging/I N/VAS and exposure to domestic and international (Africa) telecom operations.

3. Manager - Security, BCP, Audit and Compliance and Process Management

Ref: IT/H Q/003

We are looking for a Security, BCP, Audit and Compliance and Process Management Manager who will be responsible for obtaining on-ground snapshot of the security effectiveness against external and internal threats through ethical hacking, penetration testing and vulnerability analysis, security incident, event, & advisory management, ISO 27001 Certification, monitoring security SLAs and enhancing/creating new SLAs in step with changing threat scenarios.

The ideal candidate should be a graduate with at least 5 years experience and should possess extensive experience in handling information security operations or consulting for large and geographically dispersed organizations.

4. Senior Manager — Call Centre Technology (CCT)

Ref: IT/HQ/004

Ideal candidate will be responsible for the implementation of an integrated computer telephony solution with customer relationship management (CRM) package for multiple OSCC contact centers of Airtel Africa.

Candidate should be a graduate in a relevant field with at least 7 years of experience in managing projects for Hosted Contact Center Technology on Avaya, Cisco and Genesys Technology. Ideal candidates should also possess strong analytical, problem solving & organizational abilities in addition to being a keen planner, strategist and implementer.

5. PMO

Ref: IT/H Q/005

The successful candidate will be responsible for creating, monitoring and tracking tactical & transformation IT Projects across Airtel Africa. Candidates should possess a Degree in a relevant field with at minimum of 8 — 12 years project management experience in IT transportation projects especially across multiple countries.

Partner Management as well as strong communication and negotiation skills are a requirement.

Human Resources

1. Senior Manager - Compensation & Benefits

Ref: HR/H Q/001

We are looking for a Compensation & Benefits resource that will be responsible for formulating and executing Compensation & Benefits Management Strategy in line with Airtel Group philosophy and local regulations, to ensure internal parity and competitive advantage, resulting in improved performance and employee satisfaction and retention.

The ideal candidate should possess a Degree in Human Resources, Business Administration or Finance.

The ideal person should also be well versed in salary survey designs and implementation within multiple countries, and should have at least 6 years experience specifically in designing and implementing sound compensation, benefits and performance management systems.

Application process

Interested applications should send their detailed CVs and application (quoting the job reference) to Hr.Hq@airtel.com by 22nd July 2011.

Applications should be addressed to the Head Office Recruitment Manager

Only shortlisted candidates will be contacted.

Visit www.kenyan-jobs.com for many more jobs in Kenya

Come and join the 5th largest telecomms company in the world

Exciting career opportunities in Airtel Africa Head Office

About Airtel

Affordability, innovation and community engagement are the three pillars of success for Airtel International which owns and operates mobile communications networks across 16 markets in Africa.

Airtel International is part of Bharti Airtel which has more than 200 million customers globally.

In Africa, Airtel has over 42 million customers and aims to attract more than 100 million customers across the continent by 2013.

Our values:

Our values encompass Entrepreneurship, Respect for All, Passion for Performance, Teamwork and Building Collaborative Partnerships.

Airtel has a structured career development approach that enables its people to either grow within the functions or become successful general managers across the organization.

We are looking for suitably qualified candidates to fill the following positions in our Africa group office based in Nairobi.

Finance

1. Vice President - Finance
Ref: FIN/HQ/001:

This position is a senior role, reporting to the Africa CFO. We are looking for a qualified Accountant with an MBA from a reputed business school and more than 10 years of experience in treasury operations, foreign exchange and money market operations, cash and liquidity management, working capital management, dealing with banks, supplier / distributor financing, etc.

Proven team leadership qualities are a must.

Experience in cross border finance and treasury operations is an advantage.

Successful candidate will be responsible for funding and cash management across 16 countries,
working closely with Group Treasury and Finance Directors.

2. Manager - Finance
Ref: FIN/HQ/002

Existing vacancies in middle and junior management, reporting to the Vice President - Finance.

The ideal profile is a qualified Accountant or MBA from a reputed business school, with 2 - 6 years of practical experience within treasury operations, cash and liquidity management, working capital management and dealing with banks.

Experience in cross border finance and treasury operations is an advantage. He / she will assist the Vice President - Finance in managing cash across 16 countries

3. Manager — Financial Reporting
Ref: FIN/HQ/003

Existing vacancies within middle and junior management, reporting to the Head - Financial Reporting.

The ideal candidate is a qualified Accountant, with 2 - 6 years of practical experience in financial
accounting and working within in a reputable organisation. Prior experience within telecoms wilt be an added advantage. Strong accounting skills and knowledge of IFRS are essential.

He / she will be responsible for accounting and reporting into revenues, costs, fixed assets, accounts payable, etc., and be willing to travel to carry out operating and financial reviews. Candidates fluent in French will be preferred.

4. Manager - Business Planning & Analysis
Ref: FIN/HQ/004

Existing vacancies for Business Planning Analysts in middle and junior management to report to the Head - Business Planning and Analysis.

The ideal candidate should be a qualified Accountant or MBA from a reputed business school, with 2 - 6 years of experience in areas such as management accounting, MIS reporting, budgeting and planning, financial analytics, investment appraisals, costing, etc.

Strong analytical skills and expertise in Excel or advanced business intelligence tools are essential. Experience of working in cross functional teams is necessary. Successful candidates must be willing to travel to carry out operating and financial reviews, budget meetings, etc.

Candidates fluent in French will be preferred.

Network Deployment

1. General Manager Projects
Ref: NWK/HQ/DPY/001

We are looking for experienced Project Managers with 15yrs experience in 2G, 3G and fibre rollout who will report to the Head of Deployment for Africa and support deployment activities across our 16 operations in Africa.

Successful candidates should possess solid background in Network deployment.

Candidates should also be willing to travel. Knowledge of French is an advantage.

2. General Manager Fibre Deployment
Ref: NWK/HQ/DPY/002

We are looking for an experienced Project Manager with 15 yrs experience in Fibre planning, rollout and framing RFPs. Position to support who will report to the Head of Deployment for Africa and oversee the deployment activities across our 16 operations in Africa. Successful candidates should possess solid background in Network deployment.

Candidates should also be willing to travel.

Knowledge of French is an advantage.

3. Program Manager
Ref: NWK/HQ/DPY/003

We are in search of a Program Manager with a minimum of 8 years experience in Network related Management & Financial Reporting, & project logistics for 2G, 3G and fibre rollouts.

Successful candidate will report the Head of Deployment for Africa and program manage various projects across our 16 operations in Africa. Knowledge of French is an advantage.

Good knowledge of MS Projects, Excel & Powerpoint is a must.

Network Quality

1. General Manager Network Quality
Ref: NWK/HQ/QLTY/001

We are looking for Network optimization and performance experts with 8 to 14years experience in 2G and 3G networks.

Successful candidates will report the Head of Network quality for Africa and will have responsibility for Network quality optimization across Africa.

2. General Manager Strategic Vendor Accounting
Ref: NWK/HQ/QLTY/002

We are looking for an experienced resource with at least 10 years experience in GSM networks and knowledge of network planning and optimization.

The successful candidate will report the Head of Network Quality for Africa and will be responsible for managing our strategic partner accounts.

3. Senior Manager — Passive Infrastructure Operations
Ref: NWK/HQ/INFRA/001

An experienced resource with at least 10 years experience in GSM network passive infrastructure operations and governance required.

4. Senior Manager — Operations Support
Ref: NWK/HQ/OPS/001

An experienced resource with at least 10 years experience in 2G/3G network, with knowledge of
Planning, Optimization and Operations required.

Network Services

1. Manager IN Governance
Ref: NWK/HQ/NS/001

We are looking for an IN expert with 8 to 10 years experience in IN KPI Measurements /Tracking, IN Vendor Management. Managerial experience along with IN expertise preferred.

Successful candidate will report the Head of Network Services for Africa.

2. Manager IN Projects & Design
Ref: NWK/HQ/NS/002

We are looking for an IN expert with 8 to 10 years experience in IN design/planning, IN upgrades, projects rollout, new note rollouts and feature rollouts. Managerial experience along with IN experience preferred.

Successful candidate will report the Head of Network Services for Africa.

3. Manager Roaming
Ref: NWK/HQ/NS/003

We are looking for a Roaming expert with 8 to 10 years experience Roaming Products, Roaming
Problems and Roaming Data Analysis. Successful candidate will report the Head of Network Services for Africa.

4. Manager Core/Data Ops/Governance & Special Projects
Ref: NWK/HQ/NS/004

CS/Data Core expert with 8 to 10 years experience in handling CS/PS Core Operations, CS/PS Core Vendor Management, and Special Projects such as MNP/Numbering Plan Change required.
Successful candidate will report the Head of Network Services for Africa.

5. Manager IP Network & Security
Ref: NWK/HQ/NS/005

We require an IP expert with 8 to 10 years experience in IP Infrastructure design/planning, IP
allocation, Mobile Packet Backbone Network technologies. ISO 27001 Certification, CCNA & CCNP or equivalent for Project Management, Planning and Design required. Governance will be at Group level.

Successful candidate will report the Head of Network Services for Africa.

6. Manager VAS Design & Architecture
Ref: NWK/HQ/NS/OO 6

We require a VAS expert with 8 to 10 years experience network experience in Value Added Services on various services such as CRBT, SMSC, MCA/VMS, USSD, Call Completion, etc. Skill set should be in design/planning, project management and governance at group level.

Successful candidate will report the Head of Network Services for Africa.

Application process

Interested applicants should send their detailed CVs to the Head Office Recruitment Manager
(quoting the job reference number) on email to hr.hq@airtel.com by Friday, July 15th 2011

Only shortlisted candidates will be contacted.

Visit www.kenyan-jobs.com for many more jobs in Kenya

By Okuttah Mark

Mobile phone company Airtel Kenya has cut the number of expatriate staff at the management level by half in the past nine months, giving locals more room to be involved in the daily running of the company.

The changes show a tactical shift from the approach by previous owner – Zain — whose tenure was marked by frequent changes at the management level. The frequent changes were cited by research analysts at Citigroup as the firm’s main undoing over the years.

Airtel has replaced four expatriate staff with Kenyans in the past nine months increasing their number at the management suite to nine out of 12, with the appointment of Ms Irene Kitinya as its new Human Resource Director being the latest.

Airtel Kenya managing director Rene Meza said the recent high level appointment of Kenyans “demonstrates the company’s belief in Kenya, its people and the opportunity it offers for multinational business partnerships.”

“We are fortunate to have attracted some of the best talent available locally,” he said.
The latest statistics from the industry regulator Communication Commission of Kenya shows that Airtel Kenya increased its market share to 13.5 per cent from 9.1 per cent in the past eight months.

A recent report on the industry prepared by the Prime Minister’s office said all the mobile phone operators, except Safaricom, were making losses.

Stable management and innovative products such as money transfer service M-Pesa and per second billing are seen as the main strengths of its rival, Safaricom, that currently controls 75.9 per cent of the market share having dropped from 80.7 per cent due to aggressive competition from Airtel and Telkom Kenya’s Orange that has four per cent of the market share from the previous 2.7 per cent.

“Underinvestment by Zain, plus frequent management changes resulting in market share losses means that a focused strategy will itself help to reverse some of the market share losses,” says Citigroup in a report, adding: “Bharti has tried to more or less keep management stable and in addition the operational changes being undertaken also primarily involves the locals.”

Muriuki Mureithi, a telecoms industry analyst and chief executive of Summit Strategies, says Airtel’s new strategy would help to cut employee costs as locals are not likely to have perks such as foreign travel or holiday as in the case of expatriates.

Mr Mureithi also says that the Indian firm could be aiming at changing the perception that it is a foreign company.

“The company has been seen as a foreign and Safaricom has been using this card very well, by putting more locals at the management level, Airtel is possibly trying to use this strategy to prove that it is a locally driven company and have the interest of locals at heart,” said Mr Mureithi.

Ms Kitinya has replaced Pius Wakabi, a Ugandan. She has worked for over thirteen years as a human resource staff with various organisations in Kenya, including her immediate past assignment as human resource business partner at Barclays Bank of Kenya.

Airtel says her thirteen years experience will play a critical role in overseeing their outsourcing partnerships with various telecommunication organisations such as Nokia Siemens, IBM and Spanco.

Her appointment follows the hiring of John Barorot as the head the Network Director, who replaced Alec Mulonga from Zambia. Mr Barorot is a former Technical director at Safaricom.

Other key posts include; CFO currently held by a Kenyan in acting capacity, Director customer services currently headed by Job Njiru who took over from Luis Fedrian, who moved to head the IT department and that of Marketing manager under Henry Njoroge who took over from Raed Heddadin last year. The three positions now under expatriates are Managing Director Rene Meza, IT services, Luis Fedrian and the Sales department held by Hassan Saleh.

“Ms Kitinya will be at the heart of the implementation and integration of our business partnership program to deliver a more cost-effective, efficient and world-class product and quality service delivery to delight our customers,” said Rene Meza.

mokuttah@ke.nationmedia.com

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